Parcel Pending

SEPTEMBER 30, 2021

Savvy retailers are updating their customer loyalty programs to increase customer satisfaction and ensure customer retention. The lure of loyalty cards remains the same since its inception: it’s more cost efficient to retain an existing customer than it is to acquire a new customer. 2020, February 9).

Customer Retention 52

Customer Retention Engagement Form Social Media 52

Inside Retail

JUNE 28, 2021

To close this gap, 44 per cent of retail and consumer goods marketers say they are now leading customer experience initiatives across their organisations (versus just 24 per cent in 2017), and metrics are being shared. In this regard, retailers are re-evaluating and revolutionising their value propositions for higher customer retention.

Customer Retention 221

Customer Retention Engagement Advertising Consumer 221

Parcel Pending

APRIL 20, 2022

Customer Journey. Connect via social media, influencers, email & cause marketing. Interpreted through the eyes of the traditional retailer; customer interaction primarily takes place in a physical store. Customer Data. Complete control; boosts awareness and customer retention. Key Parameters.

Social Media 52

Social Media Consumer Customer Retention Marketing 52

Parcel Pending

JANUARY 21, 2022

grocery store shoppers are most concerned about a perceived threat of contracting the virus from other customers 1. Whereas in- store shopping in early to mid-2020 was all about not touching anything or social distancing, the new goal for retailers who are determining how to improve in-store experience is to limit human interaction.

Customer Retention 52

Customer Retention Shopping Social Media Line 52

CRP

JANUARY 27, 2023

Anine Bing is not the only one who made it big in the fashion game; over the last few years, many influencers successfully made the transition to retail: Something Navy by Arielle Charnas US-based influencer Arielle Charnas has a strong social media presence which she leveraged to get into retail.

Gifts 52

Gifts Fashion Color Promotion 52

Retail Times

MARCH 29, 2021

Retail Dive reports that in 2020, Bed Bath & Beyond converted 25% of its stores into fulfillment centers and shipped 36% of online orders from its brick and mortar stores. Improve customer satisfaction. Speedy order fulfillment leads to happier customers, which ultimately increases customer retention, loyalty, and lifetime value.

Location 59

Location Management Customer Retention Social Media 59