Remove 2020 Remove Customer Retention Remove Social Media Remove Strategy
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Why Innovative Loyalty Card Programs Can Significantly Improve Customer Retention & Engagement

Parcel Pending

Savvy retailers are updating their customer loyalty programs to increase customer satisfaction and ensure customer retention. The lure of loyalty cards remains the same since its inception: it’s more cost efficient to retain an existing customer than it is to acquire a new customer. 2020, February 9).

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Welcome to the new customer experience

Inside Retail

To close this gap, 44 per cent of retail and consumer goods marketers say they are now leading customer experience initiatives across their organisations (versus just 24 per cent in 2017), and metrics are being shared. In this regard, retailers are re-evaluating and revolutionising their value propositions for higher customer retention.

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D2C vs. Traditional Retail: What’s the Best Model for Your Business?

Parcel Pending

Customer Journey. Connect via social media, influencers, email & cause marketing. Interpreted through the eyes of the traditional retailer; customer interaction primarily takes place in a physical store. Customer Data. Complete control; boosts awareness and customer retention. Key Parameters.

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Creating a Contactless Retail Experience in 2022

Parcel Pending

grocery store shoppers are most concerned about a perceived threat of contracting the virus from other customers 1. Whereas in- store shopping in early to mid-2020 was all about not touching anything or social distancing, the new goal for retailers who are determining how to improve in-store experience is to limit human interaction.

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Influencer-Inspired Packaging Trends 2023

CRP

This is why the demand for unique and innovative digital marketing strategies has increased. A short production time, combined with a cohesive brand, marketing, and e-commerce strategy, paved Bing’s way to community-driven success. In 2020, she partnered with Macy’s on her own line, Danielle Bernstein.

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