Remove 2020 Remove Customer Retention Remove Shopping Remove Social Media
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Why Innovative Loyalty Card Programs Can Significantly Improve Customer Retention & Engagement

Parcel Pending

Savvy retailers are updating their customer loyalty programs to increase customer satisfaction and ensure customer retention. The lure of loyalty cards remains the same since its inception: it’s more cost efficient to retain an existing customer than it is to acquire a new customer. 2020, February 9).

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Welcome to the new customer experience

Inside Retail

In today’s new normal, the shopping experience is no longer defined by the boundaries of bricks-and-mortar, but by the customer journey as a whole. Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs.

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D2C vs. Traditional Retail: What’s the Best Model for Your Business?

Parcel Pending

The D2C e-commerce market exploded during the pandemic as consumers were house-bound and took to online shopping to fulfill their grocery, wardrobe, home goods, and grooming needs. Customer Journey. Connect via social media, influencers, email & cause marketing. Customer Data. eMarketer estimates that 103.4

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Creating a Contactless Retail Experience in 2022

Parcel Pending

Given the ongoing impact of the COVID-19 pandemic, a good percentage of retail customers remain wary about shopping in public spaces with large crowds. As a result, the demand for a contactless shopping experience is skyrocketing. Here’s how retailers can create an easy and contactless retail experience for customers.

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How to Implement “Ship From Store” Services in Your Retail Business

Retail Times

The service has gained a lot of popularity during the pandemic, as more consumers turned to online shopping. Retail Dive reports that in 2020, Bed Bath & Beyond converted 25% of its stores into fulfillment centers and shipped 36% of online orders from its brick and mortar stores. Improve customer satisfaction.

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Influencer-Inspired Packaging Trends 2023

CRP

Anine Bing is not the only one who made it big in the fashion game; over the last few years, many influencers successfully made the transition to retail: Something Navy by Arielle Charnas US-based influencer Arielle Charnas has a strong social media presence which she leveraged to get into retail.

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