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ATO, police seize illegal sales suppression technology

Inside Retail

A point-of-sale system with such technology may permanently delete transactions, re-sequence transactions, reduce sales values, or misrepresent transactions. Businesses using or promoting this technology are effectively stealing from the Australian community, and that’s simply not on,” said Deputy Commissioner Will Day.

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NZ regulator begins grocery facial recognition technology trial

Inside Retail

New Zealand’s privacy commissioner Michael Webster has begun looking into Foodstuffs North Island’s trial of facial recognition technology (FRT) to make sure it complies with the Privacy Act. The trial, set to last about six months, aims to better identify repeat offenders and thereby reduce harmful behaviour in store.

Other 130
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The Mac at 40: How user experience innovation launched a technology revolution

Inside Retail

Technology innovation requires solving hard technical problems, right? Apple turned technology into fashion, and it did it through user experience. 22, 1984, it more resembled a movie premiere than a technology release. It turns out that designing for usability, efficiency, accessibility, elegance and delight pays off.

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Why retail leading experts are remaining focused on emotion, not technology

Inside Retail

Technology and opportunities to connect with customers are rapidly evolving but top industry marketers are still championing the fundamentals. The post Why retail leading experts are remaining focused on emotion, not technology appeared first on Inside Retail Australia.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up.

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Why Bricks & Mortar Businesses Should Invest In Technology

Retail Focus

The economic uncertainty is creating a great deal of pressure on high-street firms, which is why the time is right to invest in technology. Why Invest In Technology Now? Just What Can Technology Do For Business? Boosts Brand Loyalty Companies that invest in technology get to know their customers by gathering data.

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Luxury Retail Phygitalisation: Blending Tradition and Technology in the Digital Age

Retail Focus

Luxury retail has undergone a significant transformation driven by digital technology and changing consumer expectations. The physical experience becomes more immersive and personalised by incorporating digital technologies like virtual showrooms and digital try-ons. Ghalia BOUSTANI.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in!

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Unleash Your Retail Potential With Composable Commerce

This webinar looks at: How retailers can de-risk composable commerce How to understand the value of composable commerce How to leverage technologies like accelerators How to embrace composable commerce despite limitations

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The Future of Customer Loyalty: Rewards, Retention, Appreciation, and More

Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Discover how the combination of loyalty management and MACH technology can revolutionize your retail strategy, ensuring sustained customer success through the holiday rush, into the new year, and beyond.

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How Ambitious Brands Are Leveraging Composable Commerce

The reason for the struggle: an inflexible technology stack. Business models have been slow to adapt to the shift to digital commerce, leaving brands to struggle to match customer experiences to the changing retail landscape.

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Cloud-Based Solutions: The Sky Is the Limit for Retail Success

Speaker: Ryan Bryers, SVP of Global Engineering

With technology giants like Google, AWS, and Azure leading the charge, the true value of the cloud extends far beyond cost savings. In a rapidly evolving industry, the shift from traditional on-premise systems to cloud-based solutions has become crucial for retail success.

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2 Retail Sectors That Are Completely Changing the Game: FMCG & Q-Commerce

Speaker: Joe Heather, Deliverect GM (UK&I) & Noah Hayes, Deliverect GM (US&CA)

Fast-Moving Consumer Goods (FMCG) and Quick Commerce (Q-commerce) are two vibrant sectors that have undergone significant transformations with the advancements in digital technology. With growing internet penetration and the proliferation of smartphones, consumers' purchasing habits have unsurprisingly evolved.

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Retail Tech: Empower Associates, Optimize CX, and Boost Productivity

Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.

Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity?