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ATO, police seize illegal sales suppression technology

Inside Retail

The Australian Taxation Office (ATO) has coordinated with police to conduct multiple raids on businesses suspected of using and manufacturing electronic sales suppression tools (ESSTs) to avoid tax. The ATO has issued assessments for more than $23 million in relation to the raids, and recovery action has already commenced.

Promotion 243
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Overseas expansion is risky, but these Aussie retailers are doing it anyway

Inside Retail

Australian retailers are expanding their horizons after the Covid pandemic and actively assessing opportunities overseas. Despite some unsuccessful forays beyond the borders of Australia and New Zealand by some retailers, there is increasing optimism about global expansion.

Expansion 264
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ChatGPT and UX audits: the current limits of generative AI

Inside Retail

With brands and retailers weathering through an uncertain economic climate, they’re reshuffling their priorities to help navigate turbulent waters. It assesses all key touchpoints along the customer journey (from awareness to post-purchase) and identifies the strengths and weaknesses of a brand’s customer experience strategy.

Strategy 283
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How forecasting can enhance cash flow in the retail sector

Retail Focus

Competition is fierce in the retail sector as traditional brick-and-mortar businesses face the digital revolution. Data is key for all-sized retailers, not only to assess how far they’ve come but to provide a clear direction for the future. Once all of these factors are assessed, only then will forecasting be accurate.

Flow 147
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Survival guide: The keys to resilience and success in tough times

Inside Retail

The retail headwinds just seem to keep coming. Retailers have endured narrowing margins and soaring rents and watched the cost of living eat into discretionary spending during a tumultuous 2023. For several retailers, it was too much. It’s also an assessment tool potential recruits can use to evaluate your company quickly.

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Boost Your Marketing Performance in 2024 with Top Customer Engagement Tools

Retail Focus

In 2024, the landscape of customer engagement tools plays a pivotal role in elevating marketing performance. These tools are indispensable for implementing marketing automation, delivering tailored communication, and making data-informed decisions to enhance your campaign’s return on investment (ROI).

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Planning to sell online in the US? Here are some tactics to ensure success

Inside Retail

Selling online in the US can be lucrative, as many Australian retailers and brands are discovering. Baby steps Daly says retailers eyeing the US market should not try to create a “one size fits all experience”. Localise your home page and checkout experience and invest in some marketing so you can start to assess demand.

Planning 290