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Navigating the fine line between AI, personalisation and engagement

Inside Retail

Armed with a huge depth of knowledge about an individual customer, from their browsing behaviour to their purchase patterns, both human and AI-powered agents can deliver exceptionally personalised service. Data analytics and AI can also detect wider patterns in customer data to predict how an individual customer might behave in the future.

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Business Growth through Digital Transformation: The Case of Premium and Luxury Brands

Retail Focus

For decades, these brands, whether in fashion, automotive, hospitality, or any other domain, have held a steadfast position at the pinnacle of their respective industries. Upholding their brand’s legacy and exclusivity is necessary while also exploiting the potential of digital technologies to reach, engage, and retain their clientele.

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How Australian designer Daniel Avakian is reimagining the runway

Inside Retail

Inspired by the 1982 film Blade Runner , Daniel Avakian’s Tears in the Rain collection incorporates his signature bespoke tailoring and couture pieces, mixed with ’90s Sydney graffiti art, carried by a strong colour palette of greens, navy, black and pops of red. Many garments from the collection featured as digital fashion in the store.

Reimagine 246
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Meet Starsleep: the startup creating smart furniture for an ageing world

Inside Retail

From adjustable rotating beds to state-of-the-art massage chairs, and even an app to track sleep patterns and medication, the company has its sights set on dominating the smart furniture market for an often overlooked demographic. Another product developed by the company is the Starnote app, which monitors sleep patterns and general health.

Pattern 130
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Planning to sell online in the US? Here are some tactics to ensure success

Inside Retail

Daly advocates creating a loyalty program to reward top customers and keep them coming back and progressively localising your website and marketing engagement strategy to connect with the local target audience. Once you understand the patterns of buying behaviour, then you can outsource to a local third-party logistics (3PL) partner.

Planning 290
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Retail’s tech revolution sets laser-like focus on the consumer

Inside Retail

The crux of this phygital evolution lies in its ability to harness data and advanced tech tools to create a retail ecosystem that is intuitive, responsive and engaging. The modern shopper seeks a tailored shopping experience, and generative AI emerges as a powerful tool in the retailer’s arsenal to meet this demand.

Consumer 147
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Inside Nike’s cutting-edge, youth-centric sport hub in Singapore

Inside Retail

At the heart of Nike Orchard Road is a dedication to women and girls in sport, reflecting Nike’s commitment to creating meaningful innovations, designs, and experiences tailored to their needs.

Apparel 130