Inside Retail

APRIL 26, 2024

Thanks to rapid innovations in supply chain management, AI technology and digital marketing, e-commerce is increasingly playing an integral role in the lives of everyday Aussies. TikTok’s algorithm, for example, curates feeds based on user activity and preferences, not engagement rates. With over 4.95

Customer Retention 277

Customer Retention Social Media Curate Advertising 277

Inside Retail

NOVEMBER 14, 2022

Having embraced digital shopping channels during the pandemic, Australian consumers have become well used to the personalisation and tailored content offered online. Research by Google, published in the company’s Spring/Summer Shopping Behaviours 2021 study, found 50 per cent of consumers say they now shop both in-store and online.

Engagement 289

Engagement Customer Engagement Strategy Promotion 289

RetailMinded

JANUARY 8, 2024

We’re diving into how a dash of philanthropy and a strategic approach called moves management can create an unbeatable combo. Now hold up, what’s this move management deal? Your mission: turn that “thanks for shopping” moment into “can’t wait to see you again” energy.

Management 59

Management Strategy Shopping Engagement 59

Inside Retail

OCTOBER 13, 2022

SMS marketing is a staple in today’s direct-to-consumer toolkit, opening new opportunities for customer engagement, retention, and revenue growth. The channel’s reach and popularity have extended to all corners of the world, including in Australia, where more brands and consumers are going mobile to not only communicate but shop.

Marketing 278

Marketing Promotion Flow Strategy 278

Inside Retail

JANUARY 2, 2024

Throughout every year, a multitude of major and minor calendar events offer great opportunities to engage with customers at a time when they are open to shopping for friends, families or themselves. This is a highly effective tool for reaching your most engaged customers.

Strategy 130

Strategy Marketing Social Media Engagement 130

Inside Retail

JULY 19, 2022

But now that customers are more tech-savvy and accustomed to online retail than ever before, brick-and-mortar retailers need to up their game and provide excellent in-store experiences if they want to lure people in and continue to engage them in-store. Here are a handful of ways that physical stores need to evolve in this new environment. .

Display 246

Display Promotion Engagement Shopping 246

Inside Retail

FEBRUARY 26, 2024

Set benchmarks for inventory management, including the rate of inventory turnover and tracking and fill rate. Focus on contingency planning for best- and worst-case scenarios, particularly around supply-chain management, and continueto monitor and identify alternative suppliers to keep the business moving, should disruptions occur.

Customer Retention 147

Customer Retention Strategy Consumer Promotion 147

Retail Focus

APRIL 11, 2023

This move marks a significant expansion for Lone Design Club, bringing a unique shopping experience to the people of Wembley Park. But The Club Apartment offers more than just a shopping experience. This is in line with current retail trends that emphasise experiential shopping and create memorable moments for customers.

Design 208

Design Curate Visual Merchandising Promotion 208

Inside Retail

SEPTEMBER 9, 2021

Customers are already getting used to adopting digital technology to manage their health, whether it be the government’s Medicare app, the MedAdvisor app for prescription management, or retailer apps like Chemist Warehouse’s Health @ Your Fingertips or Amcal’s health management app. These lead to environmental waste, for sure.

Promotion 239

Promotion Line Advertising Management 239

Inside Retail

NOVEMBER 27, 2023

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. This is especially crucial in managing seasonal or event-driven merchandise.

Consumer 147

Consumer Engagement Shopping Pattern 147

Inside Retail

FEBRUARY 8, 2024

Like many retailers, we have had to contend with inflationary pressures and greater promotional cadence, which has had an impact on profits,” said King. Our focus remains on seeking to drive further and sustainable cost efficiencies and inventory management,” he added.

Department Stores 264

Department Stores Planning Engagement Strategy 264

Retail Focus

NOVEMBER 29, 2023

The survey of 2,000 UK consumers aged 16 to 26 was conducted in October 2023 and sought to identify the shopping habits and preferences of older Gen Z shoppers during the Golden Quarter , the peak retail sales period that runs from October through December. Currently, Gen Z is recognised as ages 11 through 26.

Planning 173

Planning Gifts Shopping Retail Sales 173

Inside Retail

APRIL 26, 2022

Here, Australia and New Zealand general manager Preet Bains discusses the brand’s omnichannel strategy, the sensory appeal of its unique stores and the key to maintaining the relevance of a legacy brand. . We seek to promote our brand integrity at all times, while providing exceptional products through engaging customer service.

Management 130

Management Beauty and Health Space Focal Point 130

Inside Retail

JUNE 30, 2022

Long-time winemaker Shelley Cox has found a cost-effective way to promote and sell brands from her Barossa community. But it wasn’t long before Cox realised that there was an opportunity to create something bigger than a temporary shop. “I But we are now excited that the wine and gin offerings in-store complete the total offering.”.

Shopping 130

Shopping Social Media Space Promotion 130

Inside Retail

JUNE 30, 2022

Long-time winemaker Shelley Cox has found a cost-effective way to promote and sell brands from her Barossa community. But it wasn’t long before Cox realised that there was an opportunity to create something bigger than a temporary shop. “I But we are now excited that the wine and gin offerings in-store complete the total offering.”.

Shopping 130

Shopping Social Media Space Promotion 130

Inside Retail

SEPTEMBER 21, 2023

It may feel a little early, but as a high-stakes shopping event for Australian retailers, Black Friday Cyber Monday is pivotal to the challenge of effectively connecting with customers. The focus for BFCM has now shifted to delivering a seamless and personalised shopping experience aimed at engaging customers in a meaningful way.

Engagement 130

Engagement Strategy Promotion Customer Engagement 130

Retail Focus

FEBRUARY 23, 2024

Stores need to have some sort of appeal to draw in passers-by and offer them a memorable shopping experience that will leave them wanting more. Toni Grimmeisen, managing director of MeinBodenbelag, said the response from customers has been exceptionally positive.

Display 162

Display Shopping Promotion Social Media 162

Retail Focus

FEBRUARY 9, 2023

In an urban setting, “proximity” goes back to its golden age because customers find it more practical and suitable for shopping around the corner. Clients will be more likely to shop in a more convenient way and with less hassle. There are several actions that small-town shop owners can take to revive their businesses.

Social Media 264

Social Media Concept Shopping Beauty and Health 264

Inside Retail

JUNE 1, 2023

Sophia Pope is the sales and customer success leader for Shipstation, a leading web-based order management and shipping software designed to help retailers efficiently process, fulfil and ship their e-commerce orders. That sustainability mindset provides an opportunity for retailers to engage with Gens Y and Z, she said.

Balance 234

Balance Promotion Strategy Consumer 234

Inside Retail

JUNE 5, 2023

The impact of inflation and the rising cost of living has radically changed the way Australians are shopping, and is creating a turbulent outlook for retailers as shoppers tighten their purse strings. Beyond sharing deals and promotions with customers, catalogues serve an important second purpose, Babu said.

Social Media 130

Social Media Shopping Form Promotion 130

Retail Focus

OCTOBER 17, 2023

Regular readers of Retail Focus will remember a recent article that focused on surfaces in retail and how shops and other venues can utilise these as part of their marketing strategy to help drive more sales. Shoppers are always looking down at their phones while shopping; why not put something in their line of vision with floor graphics?

Promotion 162

Promotion Outdoor Space Display 162

Retail Focus

APRIL 4, 2024

Expert Manager at Univers Retail | Ephemeral Retailing Specialist | Published Author | Speaker In the dynamic and ever-evolving landscape of contemporary business, the concept of digital transformation has emerged as a pivotal force shaping industries and strategies at an unprecedented pace. Ghalia BOUSTANI.

Social Media 147

Social Media Strategy Balance Engagement 147

Inside Retail

DECEMBER 5, 2023

Black Friday Cyber Monday (BFCM) will have been a customer data goldmine for every retailer, delivering a huge increase in traffic and engagement across websites and messaging. That represents a massive opportunity to engage prospects and convert them into customers. Who within your audience was most engaged?

Strategy 130

Strategy Engagement Flow Promotion 130

Retail Focus

AUGUST 8, 2023

Order Fulfillment When outsourcing, retailers can benefit from streamlined inventory management, order processing, and shipping. By outsourcing payroll management, timely salary disbursements, tax deductions, and labor regulation compliance become hassle-free.

Social Media 130

Social Media Customer Retention Management Engagement 130

Inside Retail

JUNE 28, 2021

In today’s new normal, the shopping experience is no longer defined by the boundaries of bricks-and-mortar, but by the customer journey as a whole. Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. Creating cohesive customer experiences.

Customer Retention 221

Customer Retention Engagement Advertising Consumer 221

Inside Retail

AUGUST 22, 2023

Super Retail Group’s managing director Anthony Heraghty told Inside Retail that Rebel sold upwards of 60,000 Matilda jerseys throughout its campaign – with about 99.5 Shopping centres were chosen, he said, to bring football to the masses. It provides numerous brand association opportunities.”

Engagement 246

Engagement Promotion Light Merchandising 246

Inside Retail

JUNE 19, 2023

The recent Mainstreet Australia Awards, held during Main Streets of Australia Week last month, recognise and celebrate the importance of local high streets, strip shopping centres and town centres (collectively referred to as ‘main streets’), and the role they play in creating lively communities, individual wellbeing, and robust local economies.

Tailored 147

Tailored Engagement Shopping Layout 147

Retail Focus

NOVEMBER 7, 2023

Hyperphysical experiences benefit retailers, particularly in appealing to the Gen Z audience, who seek more than just a transactional shopping process. The Hyperphysical Retail Revolution Hyperphysical retail is an innovative concept, heralding a new era in the world of luxury shopping. Hyperphysicality is not a temporary trend.

Engagement 147

Engagement Customer Engagement Layout Display 147

Retail Focus

MAY 3, 2023

Being able to identify returning visitors – after first-party and session cookies have expired – is key to delivering a frictionless, high-converting on-site shopping experience. This means more browsing and, potentially, more fragmented shopping journeys, as consumers search out the best deals and prices.

Light 130

Light Tailored Promotion Customer Engagement 130

Retail Focus

NOVEMBER 3, 2023

Consumers in the digital era have many choices in the retail space, including online shops, mobile apps, and in-store. These technologies evolving by analyzing data analytics that curate personalized shopping experiences that suit their tastes and preferences. Management of inventory sales. Product descriptions.

Tailored 130

Tailored Curate Space Consumer 130

Inside Retail

MARCH 18, 2024

The result, he says, is poor knowledge retention, minimal insights, low engagement and wasted resources of time and money. We are looking at ways to get across more engaging learning content because most retail workers are younger and these younger generations ingest media differently to you and me,” Eggers told Inside Retail.

Engagement 130

Engagement Form Promotion Tailored 130

Inside Retail

MARCH 3, 2024

Benjamin Chin Fook Chuan, Ecco’s managing director for Singapore and Malaysia, and Carl Sahetapy, head of golf and distributors for Asia at Ecco, recently spoke with Inside Retail about the brand’s vision, innovations, and excitement surrounding its latest endeavours in the world of golf.

Marketing 130

Marketing Concept Promotion Social Media 130

Inside Retail

APRIL 10, 2024

A recent report by Euromonitor International shed light on the normalisation of secondhand shopping and the revival of repair culture, finding that the trend is particularly pronounced in the Asia-Pacific region, where consumers exhibit a strong inclination towards repairing and recycling goods.

Marketing 130

Marketing Consumer Social Media Shopping 130

Retail Focus

MARCH 6, 2024

Expert Manager at Univers Retail | Published author | Visiting lecturer. In the digital age, luxury retail is facing unprecedented challenges, including the proliferation of counterfeit goods and the increasing shift to online shopping. Ghalia BOUSTANI.

Consumer 147

Consumer Tailored Fashion Management 147

Retail Focus

MAY 5, 2023

New data from Scurri , the next-generation delivery management platform, reveals nearly 9 in 10 (88%) UK retailers believe a branded post-purchase tracking capabilities built into the delivery experience improves customer shopping journeys, leading to an increase in repeat purchasing (44%) and loyalty and retention (44%).

Engagement 130

Engagement Consumer Management Shopping 130

Inside Retail

NOVEMBER 16, 2023

As the annual Black Friday Cyber Monday (BFCM) shopping season nears, it’s not too late to review strategies to optimise sales during this key annual retail festival. Klaviyo recommends tailoring early access deals for VIP customers to optimise their engagement. But for those who have not — it’s not too late!

Strategy 130

Strategy Engagement Planning Promotion 130

Inside Retail

OCTOBER 24, 2022

The number of Godfrey retail outlets has fallen by 16 per cent since the 2018 takeover – from 210 outlets to 175, according to The Australian Financial Review – but the management team has placed a focus on three key pillars of the business: its product line, property holdings and people. From our stockroom perspective, it’s nice and clean.

Perspective 246

Perspective Social Media Promotion Engagement 246