article thumbnail

The impact of gamification on retail customer engagement

Inside Retail

Ikea recently debut a line of chairs and desks designed specifically for gamers. Shopping is now an omnichannel, 24-hour-a-day experience that spans mobile, SMS, in-app purchases, social media channels, and digital wallets. Increased engagement leads to higher sales. Increase customer engagement.

article thumbnail

Walmart’s futuristic vision: AI shopping, drone deliveries and green energy

Inside Retail

Embracing AI Walmart’s goal is to make shopping experiences effortless, engaging and personalised. There is also a new AR feature called ‘Shop With Friends’. With that information, a customer’s online shopping cart is filled with the right items at the appropriate time.

Shopping 262
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

“Consumers are looking for unique shopping experiences”: SingLand exec

Inside Retail

In a strategic move to redefine the retail landscape and foster community engagement, Singapore Land Group (SingLand) has embarked on a journey to transform West Mall, situated in the heart of Bukit Batok Central in Singapore. With the conversion, the plaza will be able to play host to a wider range of community engagement activities.

Shopping 130
article thumbnail

From Line to TikTok: Exploring APAC’s US$1 trillion social commerce market

Inside Retail

Social platforms such as TikTok , Line, WhatsApp, Facebook and Instagram are popular within the APAC region. It offers a full feature in-app e-commerce store, or virtual shop fronts for brands. While Meta also offers shops on Facebook and Instagram, TikTok now offers checkouts and payments within the app. Live shopping.

Line 130
article thumbnail

Redbubble sales fall despite Covid boosting online shopping

Inside Retail

Online marketplace Redbubble says its sales fell by 16 per cent in the third quarter, despite a high level of returning customers who first engaged with the brand during Covid lockdowns. Ilczynski reiterated that the company’s revenue and profit performance are in line with expectations. . Operating EBITDA was $4.5

Shopping 246
article thumbnail

Consolidation and live shopping: Four e-commerce trends to watch in 2023

Inside Retail

Social commerce and live shopping. Browsing and shopping directly on social media platforms has long been a hallmark of e-commerce in China, now, it’s finally coming to Australia. Half of the GTV of e-commerce in China now comes from live shopping. Live shopping is essentially the modern-day, more sophisticated version of TVSN.

Shopping 264
article thumbnail

How Aussie retailers can avoid the Black Friday nightmare before Christmas

Inside Retail

So while the sales period may have shown top-line growth in revenue and volume, digging into the numbers now tells us that in many cases these sales were just shifted forward from the traditional Christmas period – at big discounts for consumers. But are these top-line figures good if they come from a 60 per cent or even 70 per cent discount?

Strategy 261