Inside Retail

APRIL 29, 2024

Inside Retail spoke to Tim Page, New Balance’s Pacific retail manager, to discuss how the latest Chadstone concept store is creating the next generation of immersive and engaging shopping experiences. New Balance sits at the intersection of sports and cultural heritage and its new UCC concept stores aim to reflect that.

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Inside Retail

MARCH 14, 2022

Our 2022 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. Because of this, Mathers turned to the ‘Flora & Fauna Family’ of shoppers when it came to finding a way to market the business in an authentic way.

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Inside Retail

APRIL 18, 2024

Specifically in terms of geographies, when you look at where it’s coming from, you see that in North America, which is the most important market in the world, we managed to grow by more than 27 per cent,” Motte said. We didn’t slightly beat the markets, we smashed some of the numbers.

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Inside Retail

DECEMBER 5, 2023

Black Friday Cyber Monday (BFCM) will have been a customer data goldmine for every retailer, delivering a huge increase in traffic and engagement across websites and messaging. That represents a massive opportunity to engage prospects and convert them into customers. Who within your audience was most engaged?

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Inside Retail

APRIL 10, 2024

This shift in shopping behaviour is not particularly surprising for retailers but it does present a unique marketing challenge. Reigniting the impulse purchase spark The cost-of-living crisis is also causing downward pressure on impulse purchases and has marketers focussed on winning back consumers’ impulse to spend.

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RetailMinded

JANUARY 8, 2024

We’re diving into how a dash of philanthropy and a strategic approach called moves management can create an unbeatable combo. Now hold up, what’s this move management deal? Transforming Transactions into Relationships Picture your checkout line as more than a conveyor belt of credit card swipes.

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Management Strategy Shopping Engagement 59

Inside Retail

MARCH 19, 2024

But there is a fine line between success and failure. Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business.

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Inside Retail

APRIL 30, 2024

This acquisition paved the way for RM Williams’ most significant digital investment yet, encompassing a comprehensive overhaul of its e-commerce platform, marketing strategies, and store systems. He envisioned a platform as intuitive as using an iPhone, enabling associates to seamlessly engage with customers on the sales floor.

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Inside Retail

SEPTEMBER 9, 2021

Customers are already getting used to adopting digital technology to manage their health, whether it be the government’s Medicare app, the MedAdvisor app for prescription management, or retailer apps like Chemist Warehouse’s Health @ Your Fingertips or Amcal’s health management app.

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Inside Retail

APRIL 26, 2022

Here, Australia and New Zealand general manager Preet Bains discusses the brand’s omnichannel strategy, the sensory appeal of its unique stores and the key to maintaining the relevance of a legacy brand. . PB: Consistent pricing is in line with our commitment to customer trust and transparency. The Queer Library.

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Inside Retail

MAY 16, 2024

The new 6000-square-foot store not only underscores the denim brand’s commitment to the Indian market but also showcases its innovative NextGen Indigo store concept, designed to enhance the consumer shopping experience. A key part of that is creating immersive, hybrid, brick-and-mortar experiences that resonate with customers. “As

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Inside Retail

MAY 4, 2022

It is the new search, the new storefront and the new helpdesk,” observes Etienne Mérineau, senior director of marketing at Hootsuite. No longer deemed as an afterthought just for Gen Z, social commerce has evolved in leaps and bounds, engaging people from all backgrounds and demographics. Second, they need to operationalise for scale.

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Inside Retail

DECEMBER 6, 2023

Reimagining and expanding a core product offering with capsule collections and brand collaborations to tap into different markets are two ways established brands can provide greater value proposition to existing customers and when executed right, can be a real power move.

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Inside Retail

MARCH 12, 2024

Bridget Veals, David Jones’ general manager of womenswear, footwear and accessories, recently observed that suiting was a key trend in designers’ Autumn-Winter collections. The idea for the business came from her experience working in corporate environments, as a paralegal, project coordinator at Deloitte, and in marketing at Woolies X.

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Inside Retail

MARCH 25, 2024

Shopify – the commerce platform powering 25 per cent of online retail in Australia – is equally proficient at managing in-store retail transactions, making it the go-to supplier of solutions for retailers transacting across multiple channels. In this day and age, that is pretty much every Australian retailer.

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Inside Retail

MAY 8, 2024

In April, L’Occitane Group announced the appointment of Green Yip as regional managing director for travel retail Apac. Following my degree, I worked in marketing and banking for a short period, following which I joined DFS as a management trainee in Hong Kong. I also took on business development projects during that period.

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Inside Retail

NOVEMBER 21, 2023

Many retailers perceive email and SMS marketing as merely a means to create sales opportunities or build brand awareness. But smart retailers know that creating memorable, personalised interactions can foster long-term customer loyalty by building genuine engaged relationships with customers. A lot of people just stop opening emails.

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Inside Retail

NOVEMBER 14, 2022

This means adopting new-generation technologies such as digital signage, powered by a robust operating system, enabling remote management, personalisation and interactivity with in-store signage. “As We work alongside marketers and store-improvement teams from building the vision for in-store digital signage to deploying it.”

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Engagement Customer Engagement Strategy Promotion 289

Parcel Pending

FEBRUARY 14, 2022

As a property manager , you undoubtedly recognize that turning over a unit has a significant price tag – from cleaning to marketing to maintenance costs (especially in current market conditions ). To retain residents, here are 14 key property management incentive ideas to keep your residents in place. Share the Results.

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Inside Retail

NOVEMBER 23, 2023

In a strategic move to redefine the retail landscape and foster community engagement, Singapore Land Group (SingLand) has embarked on a journey to transform West Mall, situated in the heart of Bukit Batok Central in Singapore. With the conversion, the plaza will be able to play host to a wider range of community engagement activities.

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Retail Focus

DECEMBER 14, 2023

Nike, Bershka, Pull&Bear, and M&S have opened just in time for the busiest shopping period in the calendar, alongside the famed Coca-Cola truck having arrived at the destination last weekend, underpinning Hammerson’s strategy to enliven the asset with new brands, concepts and market firsts.

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Inside Retail

NOVEMBER 27, 2023

The crux of this phygital evolution lies in its ability to harness data and advanced tech tools to create a retail ecosystem that is intuitive, responsive and engaging. This is especially crucial in managing seasonal or event-driven merchandise. This is especially crucial in managing seasonal or event-driven merchandise.

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Consumer Engagement Shopping Pattern 147

Inside Retail

JUNE 21, 2023

Cost of living pressures aren’t slowing down iconic workwear brand Hard Yakka, which has just teamed up with Australian fast bowling legend Scott Boland as part of a new collaboration aiming to enhance audience engagement and brand loyalty. People are reaping the benefits of that hybrid apparel and footwear coming into the market.

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Inside Retail

JUNE 1, 2022

After selling other brands’ beauty products for the last 22 years, online retailer Adore Beauty has finally launched its own skincare line, Viviology. Adore Beauty founder Kate Morris said the decision to launch a skincare line was based on data. Viviology is run as a standalone brand, with its own brand manager.

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Inside Retail

SEPTEMBER 17, 2023

Although the businesses operate in a similar category – the target audiences, marketing campaigns and product styles are largely different. million in unfulfilled orders, the immediate challenge for the fifth-generation furniture group is addressing that issue: through managing its global supply of stock and fulfilling orders.

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Inside Retail

AUGUST 22, 2023

Retailers who anticipated the incredible momentum behind their campaign – and suitably prepared their inventory levels and marketing approach – reaped significant benefits. Super Retail Group’s managing director Anthony Heraghty told Inside Retail that Rebel sold upwards of 60,000 Matilda jerseys throughout its campaign – with about 99.5

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Retail Focus

JANUARY 16, 2023

Samantha Bain-Mollison, Retail Director at Shaftesbury , commented: “Stetson’s debut UK flagship store will add yet another facet to Seven Dials’ strong retail line-up. We are so excited to physically enter the UK market with our first bricks and mortar store and deliver everything Stetson stands for to a new and highly engaged audience.” .

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Inside Retail

DECEMBER 18, 2023

Lockdowns and the pandemic changed all of that, and today there’s hardly a CEO, board or management team that hasn’t taken the full dive into data and digital as their path to future success. What should follow is a golden era of customer engagement. Both programs put customer data firmly at the centre of the entire retail operation.

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Social Media Engagement Concept Layout 147

Inside Retail

SEPTEMBER 25, 2023

This helps drive customer engagement, increase conversion rates and foster customer loyalty and trust. Additionally, some cultures may have strict hierarchical styles with clear lines of authority, while others may be more egalitarian. It’s important to adapt your communication style to align with cultural expectations,” he noted.

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Inside Retail

OCTOBER 10, 2022

“There are weekly masterclasses that consumers can attend to expand their skills and knowledge about all things coffee and De’Longhi, and, in addition, customers can schedule a 1:1 session with our knowledgeable coffee experts,” De’Longhi Group’s marketing manager Sarah Knox told Inside Retail. Grounds for expansion.

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Inside Retail

AUGUST 13, 2023

Retailers have been under tremendous pressure in recent months, with ever-increasing business costs and reduced consumer spending hitting their bottom line. What’s not clear is the extent of this impact, and whether this drop is being led by management or by staff. However, all other roles across the sector fell during this period.

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Inside Retail

JANUARY 18, 2024

In India’s fast-paced beauty and personal care market, where trends evolve, and consumer needs emerge, Nat Habit stands out as a beacon of authenticity and commitment to natural wellness. When we started, we took it on ourselves to identify and fill the market gap for genuine, chemical-free products.

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Inside Retail

AUGUST 22, 2023

According to Charisse Chua, country general manager for the Philippines at Levi Strauss & Co, the decision to locate the new store at SM North Edsa was a strategic one, driven by a combination of market insights and the need to differentiate its brand experience. “SM

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Inside Retail

JANUARY 22, 2023

General manager Ian Taunton pointed to the launch of its online game Fitopia on Roblox, as an innovative and engaging way of reaching that target audience. Alpha, Asics, Ascent, New Balance have all partnered well, and we’re seeing strong market and consumer demand for Hoka,” Taunton said.

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Inside Retail

OCTOBER 11, 2023

A few years ago, it seemed like every new brand making noise in the market was adopting a direct-to-consumer (DTC) business model. It was taken private in 2022 by Durational Capital Management after struggling to turn a profit.) But first, let’s take a look at the history of DTC and why it became so popular.

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Retail Focus

OCTOBER 17, 2023

Regular readers of Retail Focus will remember a recent article that focused on surfaces in retail and how shops and other venues can utilise these as part of their marketing strategy to help drive more sales. Shoppers are always looking down at their phones while shopping; why not put something in their line of vision with floor graphics?

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Inside Retail

NOVEMBER 16, 2021

A social-media style algorithm will serve users with content from merchants relevant to them, offering deals to an already highly-engaged user base. Cheddar managing director Helen Hey is a former marketing professional and e-commerce business owner herself. “I

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