Thu.Oct 05, 2023

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Australian online spending falls by $2.9 billion year on year

Inside Retail

Australia has witnessed a $2.9 billion decline in online spending during the third quarter of FY23, primarily due to lower retail and e-commerce spending, according to global financial platform Airwallex. Online spending on retail and e-commerce posted the largest year-over-year decline of 8.02 per cent, followed by insurance and self-managed investments at 7.9 per cent.

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Dobbies officially opens its largest ever store at The Junction, Antrim

Retail Focus

Dobbies, the UK garden centre retailer has today (Thursday 5 October) officially opened its largest ever store at The Junction Retail and Leisure Park. Interior and exterior architectural photography of Dobbies Antrim The 110,000sq ft flagship store is Dobbies’ second venture in Northern Ireland and has created 120 new jobs, making it one of the largest employers within the Antrim and Newtownabbey borough.

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Risky business: Can Coles and Woolies rebuild their customer relationships?

Inside Retail

You’re either a Coles customer or a Woolies one. With the big two dominating the retail landscape with 65 per cent of the retail market, most consumers have limited choice when it comes to buying groceries. As consumers are feeling price-stressed and inflation hits our pockets, there are increasing questions as to whether they really have our best interests at heart.

Consumer 264
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HOKA® announces new London flagship store in Covent Garden

Retail Focus

HOKA® (a division of Deckers Brands) has launched its first ever retail location in Europe at Shaftesbury Capital’s Covent Garden, located at 2-3 James Street. The 1750 sq. ft flagship store showcases the full line of footwear, apparel, and accessories under one roof for the first time. The community-fuelled space has opened in London’s Covent Garden, home to world-class fashion, beauty, and lifestyle stores.

Apparel 147
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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TK Maxx opens first WA store, at Ocean Keys Shopping Centre

Inside Retail

Discount retail store TK Maxx has opened a store at Ocean Keys Shopping Centre in Clarkson, marking its entry into the WA market. This is TK Maxx’s 78th store in Australia since it started its operations in the country in 2017. TK Maxx is a subsidiary of US-headquartered apparel and home fashion discount retailer TJX Companies. The new store features apparel items for men, women, and children, cosmetics, toys, and homewares. “After months of anticipation, we are excited to finally we

Shopping 246
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Four strategies to implement email marketing in your business effectively

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Even if digital communication has evolved to become faster and more convenient, many business leaders still consider email marketing one of the best ways to nurture and generate leads. That’s why plenty of companies who want to communicate something about their brand, like promotions or sales, usually resort to sending emails to their clients.

Marketing 111

More Trending

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Ebarza introduces Wabi Sabi Collection for Dubai Home Festival

Design Middleeast

Dubai Home Festival is back for its fifth edition, as the largest specialised celebration of furniture, tools, home essentials, and furnishings in the region. As the exciting event approaches, design and furniture companies in the UAE and beyond, are gearing up to unveil numerous new and exclusive promotions for home décor and furniture enthusiasts, as well as those looking to refresh their existing spaces or move into new ones.

Harmony 104
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As more jewellery brands embrace lab-grown diamonds, some fear oversupply

Inside Retail

As Marilyn Monroe famously sings in the classic film, Gentlemen Prefer Blondes , “Diamonds are a girl’s best friend.” But she doesn’t clarify whether she’s alluding to mined gemstones or those engineered in a lab. In the past few years, the lab-grown diamond market has grown exponentially. Valued at US$22.31 billion in 2021, according to global research and consulting firm Allied Market Research, it is expected to reach US$55.6 billion by 2031 at a compound annual growth rate of 9.8 per cent.

Jewelry 246
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Francesco Faccin: a Design sage through objects

Design Wanted

I recently had a conversation with Francesco Faccin, and it left me with the distinct impression that I was speaking to a true Maestro of design. […] The post Francesco Faccin: a Design sage through objects appeared first on DesignWanted.

Design 98
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Decker’s Ugg releases all-gender sustainability-focused collection

Inside Retail

Lifestyle brand Ugg, a division of Deckers Brands, has launched the all-gender eco-friendly collection ‘Regenerate by Ugg’ as a step toward regenerative fashion. The Southern California-based company said all pieces in the collection were crafted with materials from land cared for with regenerative traditions. The release is part of Ugg’s commitment to help restore 1 million acres of grassland into regenerative farmland by 2025.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Happy Cup – Instant 3 in 1 by Blues.lab

Retail Design Blog

Discover the genealogy and stories of coffee with Happy Cup Coffee. Every morning, they gather together or sit contemplatively looking.

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Direct-to-consumer growth powers strong sales boost for Levi Strauss

Inside Retail

Clothing company Levi Strauss & Co saw higher direct-to-consumer (DTC) net revenue during the third quarter of FY23, on the back of strong performance in company-operated mainline and outlet stores and e-commerce. DTC net revenue, which comprised 40 per cent of total net revenues, increased 13 per cent year over year on a constant currency basis.

Consumer 130
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Ben & Jerrys, Green & Black’s and Co-op win top accolades at inaugural 2023 Fairtrade Global Awards

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Fairtrade is delighted to announce the winners of the inaugural Fairtrade Global Awards, which recognize Ben & Jerry’s, Co-op and Green & Black’s for their commitment to supporting social justice through trade.

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How Asian grocery giant DFI is bringing one-hour delivery to Singapore

Inside Retail

In a move that promises to redefine the online grocery shopping landscape in Singapore, Foodpanda has teamed up with DFI Retail Group to bring consumers a one-of-a-kind shopping experience that is fast, fresh, and fuss-free. Offering delivery within an hour for nearly 20,000 grocery items from retail giants Cold Storage, CS Fresh, and Giant, the partnership is expected to reach a whopping 95 per cent of Singaporeans.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Vol12 Offices by balbek bureau

Retail Design Blog

balbek bureau designed the Vol12 offices with a thoughtful layout in Kyiv, Ukraine. Vol12 is a corporate space in the.

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How Kmart and Target CEO John Gualtieri stays on top of his game

Inside Retail

John Gualtieri has spent more than three decades working in the Australian retail industry, and has learned a lot about building strong teams and turning around a business in that time. Here, Gualtieri shares how he got into retail, what his most important career moments have been, as well as how he works in a 10km run each day. Inside Retail : Tell me about your career journey.

Strategy 130
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IKEA announces patent pledge for Anchor and Unlock, a new tip-over safety innovation

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! With its first patent pledge and based on the desire to help make life at home safer for the many, IKEA shares its Anchor and Unlock innovation for others to use. VIHALS chest of drawers is the first globally sold product with Anchor and Unlock – a stability feature to help reduce the risk of […] If you want more information Retail Times get in tou

Other 75
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Tips to help your employees handle aggressive customers

Inside Retail

With attacks and threats on staff increasing in recent years, it’s essential to make sure employees know what to do in these situations. Here are some top tips for preparing them. Customer aggression and conflict continues to rise and be a major concern for businesses. During Covid-19, escalations of customer behaviour in some industries rose as high as 400 per cent.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Shopify and WPP join forces to help brands scale with innovative commerce solutions

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! WPP has announced the launch of a strategic, global partnership with Shopify, a leading global commerce company, to bring the full value of Shopify’s platform to enterprise clients. This partnership brings the companies together to jointly develop products with shared insights, and pairs WPP’s network of over 13,500 commerce experts with Shopify’s platfo

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Retail appointments of the week

Inside Retail

King Living’s former CEO Anna Carrabs takes up new role By Celene Ignacio Anna Carrabs, who stepped down as CEO of King Living last year, is now a co-founder of Ecovital Group, a startup that sells healthcare products and eco-friendly alternatives. Carrabs co-founded Ecovital Group with Stuart Munro, a chief investment officer at print production company Presfast. “This transition marks a pivotal moment in my career, allowing me to channel my passion for innovation and environmental impact

Outdoor 130
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Designing For The Future: The Four Essential Elements Of Modern Workspaces

All Work

Spaces should be designed to immerse people into the culture of an organization. Well-designed environments foster a sense of community, centering around formal and informal interaction, engagement, and mentorship. Companies that are either transitioning to a new location or are simply in a need of reinvigorating their existing workplace should take a moment to reassess their needs and explore conversations related to these four principles of Connected, Healthy, Smart and Versatile office space

Design 67
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No Christmas spending boom, warns ARA

Inside Retail

Australian consumers are continuing to tighten their budgets as the cost-of-living crisis – including high interest rates – bites into their disposable income. As a result, the Australian Retailers Association predicts that pre-Christmas spending this year will be in line with last year’s. “Last year, Christmas spending was bolstered by a record freedom spending phenomenon with delayed overseas travel, whereas this year – shoppers are expected to be much more conservative with their budgets,”

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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EVE&ESTHER store by room design büro

Retail Design Blog

Founded in 2018 by designer Anna Bratanova, who was soon after joined by business partner Sonya Shyrkova, womenswear brand EVE&ESTHER.

Design 77
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Dymocks confirms customer data published on the dark web

Inside Retail

Bookstore chain Dymocks said it has concluded the investigation of customer data breach and worked to contain and resolve the problem. Dymocks keeps a record of its customers’ information – including their name, email and/or phone number – after they sign up for its Booklover loyalty program. The company said it was aware of the breach last month and has engaged independent cyber-security advisers and forensic experts to deal with the incident.

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Simultaneo Bar at Hotel Plaza by El Equipo Creativo

Retail Design Blog

Strategically located in the vibrant Plaza de España in the city of Barcelona, Hotel Plaza has embarked on an exciting.

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Lendlease to sell Sydney dining and retail precinct Darling Square

Inside Retail

Lendlease has exclusively listed Sydney-based shopping centre Darling Square Retail for sale through Colliers. The shopping centre serves as home to 44 retailers across a total footprint of 9639 sqm and has a full occupancy rate across 4516 sqm of gross lettable area. Lachlan MacGillivray, MD of retail capital markets at Colliers, said the company is marketing a 100 per cent leasehold interest in Darling Square Retail, comprising the North East, South East and South West retail strata. “U

Shopping 130
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Digging deeper – analysing Drytac’s partnership with Premier Paper Group

Drytac

Drytac recently announced a major restructuring to its UK distribution, with Premier Paper Group being appointed as its exclusive supply partner in the UK and Ireland for all wide format print media. LFR spoke to Hayden Kelley, CEO at Drytac, to find out more about the deal and how it will benefit customers across the region. Earlier this month, news broke that Premier would be taking over as the exclusive stockist of Drytac’s wide format materials in the UK and Ireland.

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No, retail-landlord relationships need not be combative: collaboration can work

Inside Retail

The era of combative relationships between retailers and landlords has passed according to experienced retail property specialist Elizabeth Corr. The future should be about collaboration, especially in an era where online is taking a growing share of total retail sales, she says. Corr is the founder and principal of Retail Network Strategies which is redefining the approach to developing retail store networks, by working with landlords and store owners to develop a collaborative approach to leas

Strategy 130
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Iceland Foods settles the age-old ‘de-bait’ on the ultimate fish finger sandwich recipe, unveiling the top ingredients as voted on by the nation

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! From cheese to cheese-less, from ketchup to tartare sauce, the combination of items that makes up the ultimate fish finger sandwich recipe is a largely debated topic – and something the nation is very particular of given it’s the sandwich of choice for almost half the nation (42%).

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How to Protect Customers And Stores from Organized Retail Crime

Theatro

Organized retail crime, or ORC, is the leading threat to the safety and success of retailers across the country. Organized retail crime describes targeted criminal theft attempts on brick-and-mortar stores that have become more frequent and violent in recent years. As the ORC rate continues to reach unprecedented levels, retailers must prioritize the safety of their employees and customers above all else.

Form 52
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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio