Thu.Feb 02, 2023

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Lladró Opens a New Concept Store in New York City

Retail Focus

Lladró has announced the opening of a new store in New York, the first in the US with the brand’s new concept. This new retail concept is dedicated to showcasing Lladró’s most innovative and groundbreaking creative designs and collaborations. The interior design of the store is a collaboration between Valencia-based Carmen Baselga Taller de Proyectos and Lladró’s store engineering team.

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Brooks Brothers to relaunch in Australia 

Inside Retail

American fashion brand Brooks Brothers has relaunched in the Australian market with its new Autumn/ Winter 2023 collection. In a joint venture with Oroton Group, the first Brooks Brothers store in Australia opened its doors in 2014 at Melbourne’s The Emporium and with a 2293sqft store. But after two years of collaboration expanding to 13 storefronts and a local online store, Oroton Group exited the joint venture Brooks Brothers Australia and sold its whole interest to the US parent firm

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Retailers Must Be Careful With Private Label Credit Card Advertising

Hunton Andrews Kurth

The FTC unanimously approved a consent order this week requiring Credit Karma, LLC to pay $3 million dollars for allegedly advertising to consumers that they were “pre-approved” for credit card offers, when in reality, the customers were not pre-approved, and in fact, were frequently rejected. Credit Karma’s advertising—which purportedly took place over three years between February 2018 and April 2021—consisted largely of emails and webpages telling consumers they were “pre-approved” for various

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Wesfarmers axes 100 jobs in its Catch e-commerce arm

Inside Retail

Wesfarmers has laid off 100 staff in its e-commerce division Catch Group this week, with key departments impacted including marketing, product and technology, and finance. “Like many e-commerce brands, Catch has made the difficult decision to reduce its workforce as the business adjusts to changes in online demand that has occurred following the Covid period,” a spokesperson told Inside Retail.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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3 Retailers Honored at 2022 PAVE Gala

VMS

O N DECEMBER 8, 2022, VMSD attended the annual PAVE Gala at the Frank Gehry-designed IAC Building in New York. In honor of PAVE’s 30th anniversary, the evening intended to inspire, connect and celebrate students, educators and professionals across the retail industry. During the event, VMSD honored three retailers with our 19th annual Excellence in Visual Merchandising and Store Design awards, which recognize retailers whose New York stores support a visual merchandising strategy that enhances t

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From triathlons to trimesters: ex-2XU colleagues launch new maternity brand

Inside Retail

More than three decades after launching the Davenport underwear brand, and 18 years after co-founding 2XU, veteran retailer and entrepreneur Clyde Davenport is back with a new venture built around compression leggings. But rather than targeting elite athletes, TheRY (pronounced theory ) is aimed at pregnant and postpartum women. The name is an abbreviation of “the reason why”, which reflects the fact that all of the brand’s products must have a clear reason for being.

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Marigold’s Consumer Trends Index highlights brand expectations for 2023

Inside Retail

In today’s digital landscape, consumers have quickly become the driving force of how businesses conduct their marketing and customer-facing operations. As such, it is essential that brands stay abreast of consumer expectations in order to keep up with the changing times. To help marketers navigate consumers’ changing viewpoints, Marigold – the newly relaunched global relationship marketing pioneer ( formerly CM Group ) – recently released new research that uncovers what consumers expect from the

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Eurovision reveals 2023 identity and stage design

Design Week

The BBC broadcast identity and stage design for the Eurovision Song Contest 2023 has been revealed, inspired by the natural synchronisation of human heartbeats to music and its ability to build bridges between nations. Superunion and Ukrainian studio Starlight Creative are responsible for the visual identity, while New York-based specialist production design firm Yellow Studio led the stage design.

Design 99
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China challenges drive revenue drop for Apple

Inside Retail

Apple on Thursday forecast that revenue would fall for a second quarter in a row but that iPhone sales were likely to improve as production had returned to normal in China after Covid-related shutdowns. While striking an optimistic tone on sales of services and iPhones, CEO Tim Cook said an uncertain economy is expected to hurt categories like gaming and digital advertising.

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Pink Slips for 60 at Kohl’s HQ

VMS

About 60 people at Kohl’s (Menomonee Falls, Wis.) corporate headquarters have lost their jobs, according to published reports in several publications and news sites, including Retail Dive. Information on how many workers are left at the department store chain’s HQ was not immediately available. “Kohl’s reorganized parts of our organization to drive greater efficiency in our operations.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Mukesh Valiram talks gamification and growth opportunities for MLB in Asia

Inside Retail

The MLB brand recently opened its first store in Malaysia in partnership with local distributor, Valiram Group, and Mukesh Valiram, the executive director of Valiram Group, is excited about the opportunities ahead. “2023 is off to a great start with the success of the MLB store opening in Malaysia this month,” he told Inside Retail. Valiram has partnered with the MLB brand to launch in Malaysia, Singapore and Indonesia.

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More US Jewelry Stores Opened and Fewer Closed in 2022

VMS

2022 brought a decrease in jewelry store closures and an increase in store openings compared to 2021. The Jewelers Board of Trade reports that 353 U.S. jewelry retailers stopped doing business in 2022. That’s down from 424 businesses that closed in 2021. Of those, 272 fell into the category of “ceased operations,” while 80 were listed as “consolidations (sale/merger)” and one was in the “bankruptcies” category.

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How can department stores pivot ahead of a spending decline?

Inside Retail

After almost a year of consecutive increases, the retail industry saw a 3.9 per cent decline in month-to-month spending between November and December 2022. While food retailing saw a slight increase, most industries saw turnover fall between the two months. The biggest swing occurred in department store spending, which saw a 14.3 per cent drop over the two month period.

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Kiki Cocktails’ identity eschews “stuffy cocktail hour” connotations

Design Week

Oat has rebranded Kiki Cocktails with a new identity, which borrows from the visual language of magazine front pages and mastheads. Each cocktail now features an illustrated character, which overlaps a new logotype, coming together in a way which is reminiscent of a magazine cover and masthead. Kiki wanted to represent inclusivity and shared moments through the brand, moving away from the “stuffy.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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“We saw an opportunity”: The plan behind BWS’ Coffee shop

Inside Retail

Last week, Endeavour Group’s BWS tried its hand at a new frontier: serving piping hot coffee for its Devonport, Tasmania customers. The business’ Gateway Drive store is the first in BWS’ new Double Shot drive-thru sites, created in partnership with local coffee firm Oasis Griffiths Group, and aims to take advantage of the store’s four-lane drive-thru facilities.

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Loro Piana, London

Retail Store Windows

We've been scouting around Sloane street this week as the windows thankfully at luxury brands change quite frequently. This brand produce some great quality schemes too and the current one, while launched during the darkness, wet and cold of winter are certainly a welcomed relief with its huge bunches of Summer flowers. Check out our fantastic sponsors below for incredible Visual Merchandising solutions or click on the banners on the side of the main page at www.retailstorewindows.

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Why retail is already leading the way on ‘values-based capitalism’

Inside Retail

Much has been said about Federal Treasurer Jim Chalmers’ 6000-word essay, published earlier this week in The Monthly , which outlined a concerted push from the Government to foster ‘values-based capitalism’ in Australia’s business sector. Built on the tenets of an orderly transition to renewable energy, a more adaptable and resilient economy, and a focus on equality and equal opportunity for all Australians, Chalmers’ assertion is that while there will always be naysayers to such progress, the

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A fresh new look for Lucozade Alert

Talking Retail

Lucozade Alert has invested in a new 500ml can design across all three flavours within the range – Cherry Blast, Tropical Burst and Original Lucozade. After rolling out into stores on 9 January, the launch of the new designs has been supported by out-of-home, video-on-demand, digital and social media advertising, as well as public relations.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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David Jones to sell sexual wellness products with Frenchie pop up

Inside Retail

David Jones has teamed with Australian brand Frenchie to sell sexual wellness products at a Valentine’s Day pop-up at the retailer’s flagship Sydney CBD store from February 10-14. David Jones’ category manager of beauty, Ben James Mitchell, said the rapid growth of the sexual wellness industry over the past few years has resulted in a growing demand for personal pleasure products from within the beauty and self-care space.

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How to Run a Thriving Retail Business Amidst Economic Uncertainty

Compliantia

Retailers and consumers alike have been facing the brunt of inflation of late. You don’t have to be an expert in economics to see how dramatically the prices of everything — from gas to household essentials — have been rising since the past year. June 2022 recorded an inflation rate of 9.1% , the highest we’ve seen in decades, while the annual inflation rate reached 8.3% in 2022 from 3.2% in 2011.

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1FAME CEO James Hong talks NFTs, leadership milestones, and career goals

Inside Retail

Asian fashion brands are getting into the metaverse in a big way, thanks to a recent joint venture between Singaporean platform aggregator 1MetaWorld and Seoul-based Fame Universe. The aim of the partnership, dubbed 1Fame , is to help fashion designers and digital creators create, launch, sell and produce their own digital fashion non fungible tokens (NFTs) in connection with physical garments and real-world experiences.

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EMBER, Shenzhen | A Restaurant Secluded in Bustling Downtown Area

Retail Design Blog

This project is his third restaurant globally that features this particular menu. Located in Shenzhen’s central business district, it promotes.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Retail appointments of the week

Inside Retail

Best and Less, The Reject Shop CEOs depart By Rakshnna Pattabiraman The CEOs of two discount retail chains — The Reject Shop and Best & Less Group — have stepped down with immediate effect today citing personal reasons. Phil Bishop, the CEO of The Reject Shop, will leave the business after just six months in the role , while Best & Less Group CEO Rodney Orrock has stepped down to continue his recovery from cancer.

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OFFICE SPACE – THE SMOKIN BURG

Retail Design Blog

The approach to the design was to create a space with an American colonial style that is rustic yet classy.

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Why the ‘race to the top’ still plagues millennial employees

Inside Retail

While millennials aren’t a generation who are, by default, programmed for the traditional notions of workplace hierarchy (i.e., the corporate ladder) there still exists a pressure, so to speak, of adhering to this social construct of ‘progression’. (And I say ‘progression’ because this of itself, is a term that means different things). While workplaces have shifted over the years when it comes to offering pathways for progression and satisfying the needs for growth and development – particularly

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Rust can become an asset if you know how to use it properly

Design Wanted

What if we saw rust as a tool instead of a problem? Japanese Studio YUMAKANO has created a unique design collection that aims to do precisely […] The post Rust can become an asset if you know how to use it properly appeared first on DesignWanted.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Zeller takes on the big four with new financial services offering

Inside Retail

Zeller, one of Australia’s fastest-growing companies, has announced new financial services products that mean any Australian business can now use the company’s products, including a free, standalone transaction account and debit card that replace the outdated solutions provided by Australia’s traditional business banks. Zeller has established itself as a leader in payments, signing up over 30,000 businesses in less than two years.

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Art of Board Contract The Santa Cruz Collection

VMS

Art of Board Contract The Santa Cruz Collection Offers a fun, eclectic tiling option tiles come in a range of sizes The Santa Cruz Collection offers a fun, eclectic tiling option from recycled skateboard imagery in various colors, textures, typography and designs. With rectified edges, these matte finish porcelain tiles come in a range of sizes.

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Co-op teams up with PayPal to offer additional digital payment choice

Talking Retail

Co-op has partnered with digital payment provider, PayPal, to offer additional choice for shoppers to make simple, safe and secure purchases of groceries through the retailer’s online shop. PayPal is now available for shoppers as a payment option for purchases of online home delivery orders and click and collect via Co-op’s online shop – shop.coop.co.uk.

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How to Run a Thriving Retail Business Amidst Economic Uncertainty

Compliantia

Retailers and consumers alike have been facing the brunt of inflation of late. You don’t have to be an expert in economics to see how dramatically the prices of everything — from gas to household essentials — have been rising since the past year. June 2022 recorded an inflation rate of 9.1% , the highest we’ve seen in decades, while the annual inflation rate reached 8.3% in 2022 from 3.2% in 2011.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio