article thumbnail

Boost Your Marketing Performance in 2024 with Top Customer Engagement Tools

Retail Focus

In 2024, the landscape of customer engagement tools plays a pivotal role in elevating marketing performance. When selecting the most suitable tool for your needs, it’s crucial to consider key factors: Cost efficiency: Ensure that the tool is cost-effective for effectively reaching and engaging your target audience.

article thumbnail

How technology can drive meaningful engagement between store staff and shoppers

Inside Retail

Consumers shopping in physical stores are seeking a more personalised and relevant engagement with retailers today, based on their needs and desires – they want more than conversations with sales associates merely trying to sell them something. Store associates are lucky if they can engage beyond ‘How can I help you?’

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Designer Ena Pelly on why collaboration is the fashion industry’s “secret sauce”

Inside Retail

Collaboration has long been at the heart of the fashion industry – with creative forces frequently teaming up to design something new and generate further brand heat. The design process for an Ena Pelly collaboration doesn’t differ too much from its main collections, however, input from the talent right from the beginning is crucial.

Fashion 249
article thumbnail

Loyalty card wallet app Stocard drawing shoppers to engage with brands

Inside Retail

It’s designed as a solution to collect all of a consumer’s loyalty cards in one place on their smartphone – eliminating the need to carry the plastic cards. We can run multiple creative solutions for brands and retailers to engage with the user base.”. The app has 5 million users in Australia.

article thumbnail

DLR Group designs “Campus 2026” at The American University in Cairo

Design Middleeast

Following the official groundbreaking of “Campus 2026” at The American University in Cairo (AUC), DLR Group has unveiled its design for the project’s extended education hub and student living and learning spaces, which will enhance the physical campus and support AUC’s mission to provide top-tier education and research.

Design 103
article thumbnail

“Platform for change”: Coachtopia boss talks circular design and pop-ups 

Inside Retail

They are: Craft with recycled, repurposed or renewable materials Design for multiple lives Create circular pathways All Coachtopia leather products are crafted from Coach production waste, or made with at least 50 per cent recycled leather scraps from tanneries. Without a doubt, Coachtopia was designed for the Gen Z consumer.

Design 263
article thumbnail

“Running is on trend right now”: New Balance expands hybrid retail model

Inside Retail

Inside Retail spoke to Tim Page, New Balance’s Pacific retail manager, to discuss how the latest Chadstone concept store is creating the next generation of immersive and engaging shopping experiences. New Balance sits at the intersection of sports and cultural heritage and its new UCC concept stores aim to reflect that.

Balance 263