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Loyalty card wallet app Stocard drawing shoppers to engage with brands

Inside Retail

Retailers have clocked a seismic shift in customers being more open and willing to share their data to enjoy a tailored, holistic and rewarding shopping experience. Classic loyalty programs are centred around capturing data and are powered by the adaptivity of data sharing.

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8 Tips To Drive Repeat Business As A Retailer

RetailMinded

Because of these exorbitant costs of customer acquisition, businesses are shifting their focus on customer retention to drive repeat purchases among customers. On the other hand, Amazon receives repeat purchases from these customers every month which boosts its revenue. Check out the screenshot below.

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5 Impactful Ways To Improve Your Online Store — And Drive More Sales

RetailMinded

Leverage Social Media Marketing for a Wider Audience Reach Promoting your online store on social media is no longer optional. They’re more likely to make a purchase if they see positive testimonials from other consumers. Platforms like Facebook, Instagram, and Pinterest can help you reach millions around the globe.

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Six Tips And Techniques To Boost Retail Efficiency

RetailMinded

By embracing new technology, digitizing processes, streamlining staff training, and enhancing the customer shopping experience, businesses can improve operational efficiency, foster customer loyalty, and drive revenue growth. Consider factors like customer flow, product placement, and store aesthetics to optimize your structure.

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Adapting To Changing Consumer Behavior: Strategies For Indie Retailers

RetailMinded

Finally, there has been a significant shift towards experiential retail, with customers expecting more than just products from retailers. They want an engaging shopping experience that is tailored to their specific needs. Sustainability: This is becoming one of the factors that influence purchasing decisions of customers.

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Adapting To Changing Consumer Behavior: Strategies For Indie Retailers

RetailMinded

Finally, there has been a significant shift towards experiential retail, with customers expecting more than just products from retailers. They want an engaging shopping experience that is tailored to their specific needs. Sustainability: This is becoming one of the factors that influence purchasing decisions of customers.

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How to Improve the ROI of Your Customer Experience

Parcel Pending

Customer Experience Boosts Employee Retention. Often overlooked when it comes to customer experience is the role it plays in employee experience. There’s a direct correlation between customer retention and employee retention. How BOPIL Boosts Customer Satisfaction.