article thumbnail

The four trends defining online retail in 2024

Inside Retail

Customer retention With both consumers and retailers feeling the pinch of increasing costs, customer retention will be a key theme of 2024. The competitive landscape is overflowing, making customer acquisition more expensive. Customer retention efforts are six to seven times more cost-effective.

article thumbnail

HMRSSS 2024 Dates & Location 

Trade Show Booth Companies - Trade Group

Whether aiming for new customers, product introductions, or customer retention, the show provides a cost-effective and impactful approach to connecting with desired hospitality buyers. Photo Credit: Pexels The post HMRSSS 2024 Dates & Location appeared first on The Trade Group.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

From styling Beyoncé to a Paris salon: The rise of Marie France Van Damme

Inside Retail

The story so far According to Van Damme, the inspiration for opening up the new salon on Rue de Rivoli was the location. It’s located right in front of les Jardins des Tuileries and just across from the metro. It is where I create my collections, where my office and studio are located and most importantly it is my home.

Fashion 130
article thumbnail

Survival guide: The keys to resilience and success in tough times

Inside Retail

It’s also important to leverage existing technology and integrate online and offline retail, to create a cohesive shopping experience no matter how your customers choose to shop. Using technology effectively to streamline operations can free up staff to focus on other areas of the business, such as customer service.

article thumbnail

Welcome to the new customer experience

Inside Retail

To close this gap, 44 per cent of retail and consumer goods marketers say they are now leading customer experience initiatives across their organisations (versus just 24 per cent in 2017), and metrics are being shared. In this regard, retailers are re-evaluating and revolutionising their value propositions for higher customer retention.

article thumbnail

Stepping into the future: Bata Thailand’s dynamic transformation unveiled

Inside Retail

The tool can locate stocks in real time and expedite the shipment of the item directly to the shopper’s home address,” she stressed. With a strong base of existing fans and the constant increase in new customers, retention is one of our important KPIs.

article thumbnail

The Online Bingo Blueprint for Virtual Retail Events

Retail Focus

These are online-only events (that may be broadcast from your in-store location) designed to publicise a sale, launch a new product, or increase customer retention. If you work in retail marketing, you are probably already familiar with the concept of virtual retail events.