Inside Retail

SEPTEMBER 2, 2024

Here, Ludovic Dellazzeri, managing director of Ghd Australia , discusses the secret to customer satisfaction and whether or not the brand plans to establish a direct-to-consumer bricks-and-mortar offering in pursuit of delivering an impeccable customer journey.

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Engagement Consumer Balance Concept 278

Retail Focus

NOVEMBER 8, 2023

Beauty and personal care retailer, Pinalli , has digitally improved its customer experience and in-store operations using a solution from Pricer , the world’s most reliable provider of ESLs (Electronic Shelf Labels).

Customer Engagement 173

Customer Engagement Tailored Engagement Location 173

Inside Retail

JULY 23, 2024

Partnering with experts can help – ShopBazar is a sustainable seller that re-sells collected returned products, and Happy Returns provides box-free, label-free solutions across thousands of physical locations. Amazon is already using AI to adjust prices by up to 20 per cent depending on rival pricing.

Social Media 246

Social Media Tailored Engagement Consumer 246

Retail Times

JUNE 21, 2021

is standardising on Qlik Sense® Enterprise SaaS for in-store reporting, expanding access to near real-time data for store managers and associates in its 650+ store locations across the United States and EMEA. Qlik® has announced that Urban Outfitters, Inc. The roll out of Qlik’s cloud analytics will help Urban Outfitters, Inc.

Customer Engagement 105

Customer Engagement Location Engagement Management 105

Retail Focus

MAY 25, 2022

The news underlines the confidence in the Global Mutual managed scheme from the occupier community. This is making well-located outlets especially appealing as part of retail portfolios as brands navigate the changing shopping habits of the consumer public at large.”. This letting follows the opening of Quba and Co.

Outdoor 182

Outdoor Customer Engagement Space Engagement 182

Retail Focus

SEPTEMBER 7, 2022

Toby Tait, Director Asset Management at Hammerson, said: “ JD Sports more than doubling the size of its store is a clear indication of the confidence brands have in Bullring as Birmingham’s premier retail and leisure destination.

Department Stores 182

Department Stores Customer Engagement Accessories Accessories 182

Inside Retail

MARCH 6, 2023

Nadine Heubel, senior managing director of travel retail North America and global wholesale at Newmark, recently shared her insights regarding the latest in US brands, technology and trends that will shape the global retail landscape in 2023 and beyond. But she said there are risks involved in investing in this channel.

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Shopping Engagement Customer Engagement Curate 243

Inside Retail

MARCH 7, 2024

Growing the team for global expansion Currently, Nakedvice sells products online and in-store through its Melbourne Flagship in Abbotsford, which serves as a destination location for customers. Our strategic focus includes targeting up-and-coming locations where we can establish a strong retail footprint,” Santic continued.

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Apparel Boutique Fashion Expansion 130

Retail Focus

JANUARY 10, 2022

Andrew Dunbar, General Manager EMEA of global digital consultancy Appnovation. Starbucks is a global leader in this respect, crunching disparate data streams such as location, demographics, nearby offices and colleges, to test the potential success of new stores. And finally – new income streams.

Strategy 244

Strategy Engagement Perspective Customer Engagement 244

Inside Retail

MAY 3, 2021

It allows them to create a high-touch, personalised in-store ambience and to parallel that experience with unique online customer engagements. Energy consumption, inventory management, and customer experience are tightly interwoven in retail operations. Efficiency redefined. per cent, which represents an 18.7

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Social Media Light Reimagine Engagement 279

Inside Retail

JUNE 3, 2021

For brands that have already been focused on enhancing the customer journey, the last year has accelerated the path to digital transformation. Powering customer engagement on the day of service has required many virtual meetings to help strategise workflows that make sense for each client. .

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Location Customer Engagement Advertising Shopping 147

Retail Focus

JULY 3, 2024

Expert Manager at Univers Retail | Published author | Visiting lecturer. Luxury brands might strategically select unconventional locations for their pop-up stores or engage in collaborations with artists, designers, or other brands to generate buzz and attract diverse customer segments. Ghalia BOUSTANI.

Engagement 162

Engagement Consumer Balance Promotion 162

Compliantia

MARCH 31, 2023

A merchandising plan is a detailed strategy or blueprint that outlines how you should select, manage, price, present, and promote the products at your store to elevate the customer experience, create the maximum ROI, boost your brand value, and optimize inventory levels. Let’s get started.

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Merchandising Planning Visual Merchandising Display 97

Drytac

NOVEMBER 15, 2021

Authored by Shaun Holdom, Global Product Manager at Drytac. Applications of this kind are primarily used to maximise customer engagement – whether that is a brand seeking to connect with consumers about special offers on products, or a retailer creating a festive window display to try and entice shoppers inside the store.

Promotion 98

Promotion Display Customer Engagement Location 98

Parcel Pending

DECEMBER 8, 2023

Special incentives, product recommendations, and review requests are all powered by customer analytics and data. Improve Inventory Management The kiss of death in retailing is the missed sale due to out-of-stock inventory. Customer Relationship Management Software Sophisticated CRM software manages many customer journey elements.

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Management Fashion Contrast Shopping 52

Inside Retail

NOVEMBER 27, 2023

As we edge closer to 2024, this phygital wave is being propelled by a raft of emerging technologies that promise to redefine the contours of retail operations, marketing strategies and customer engagement paradigms. This is especially crucial in managing seasonal or event-driven merchandise.

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Consumer Engagement Shopping Pattern 147

Theatro

APRIL 5, 2023

Sunshine Ace Hardware Leverages Theatro to Digitally Connect Frontline Workforce Sunshine Ace Hardware, situated in nine locations along the western edge of the Southwest Florida coast, prides itself on being more than a hardware store. It was critical that wait times were reduced for customers and associates alike.

Engagement 52

Engagement Customer Engagement Management Location 52

Inside Retail

OCTOBER 24, 2023

Daniel Broderick, New Era’s managing director for Asia Pacific, recently shed light on how this iconic brand aims to shape the future of fashion in the region. He went on to say that the city’s diverse and multicultural population also presents an opportunity for New Era to tap into various customer segments.

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Target Market Social Media Fashion Tailored 130

Inside Retail

OCTOBER 11, 2023

Analyzing over 80 different rigorous peer-reviewed studies on DTC, we discovered a few common insights that prove the DTC model isn’t dead, it’s just evolving and, in fact, it could still be a great way for smaller brands to build customer engagement. But first, let’s take a look at the history of DTC and why it became so popular.

Engagement 130

Engagement Strategy Consumer Marketing 130

Parcel Pending

MARCH 30, 2024

A good Warehouse Management System (WMS) allows for real-time inventory management and tracking, boosting warehouse efficiency , productivity, and accuracy. Enhance Customer Experience with Omnichannel Solutions The construction supply industry must create a unified shopping experience to satisfy customer expectations.

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Outdoor Strategy Management Customer Engagement 52

Inside Retail

DECEMBER 7, 2021

Lush shops not just invite but demand that the customer engages its products with sight, smell, and touch, and while they are at the high end of my price tolerance, the products are well differentiated and superbly showcased. In this location, Lush isn’t a traditional ‘inline’ store but a freestanding box in the common area.

Shopping 130

Shopping Circulation Customer Engagement Management 130

Parcel Pending

MARCH 29, 2024

Stacy Hughes, CISO at investment management firm Voya Financial, emphasizes the gravity of data security: “Every organization should assess where their sensitive data resides, whether third and fourth parties can access that data, and whether those organizations uphold robust data classification policies.” March 20, 2024.

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Social Media Marketing Management Flow 52

Inside Retail

NOVEMBER 29, 2021

“Brands are having to rapidly accelerate their CX as our customers’ expectations continue to climb higher and higher,” observes Scott Rigby, who works as a chief technology advisor at Adobe serving as the firm’s principal product manager for enterprise solutions (JAPAC – commerce) and who is thoroughly versed in the firm’s AI solutions. “To

Consumer 130

Consumer Engagement Customer Engagement Marketing 130

Creative Displays Now

JULY 24, 2023

Data analytics: Interactive digital signage can provide valuable data on customer engagement so you can refine your marketing strategy. If there is a power outage, customers will have no access to your brand and power surges can damage your equipment. Your Location Consider where you would like to display your signage.

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Display Advertising Visual Merchandising Promotion 97

Inside Retail

JUNE 15, 2021

This digitalisation must transform every part of the business ecosystem, from sourcing and logistics to sales and customer engagement. Along with this burgeoning demand for companies to focus on their purpose and corporate social responsibility, the Chinese public is ever more demanding about how companies manage consumer data.

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Consumer Strategy Engagement Marketing 147

RetailMinded

SEPTEMBER 29, 2020

Prior to the rise of the COVID-19 pandemic, retailers were investing in stores by right-sizing their real estate footprints and reshaping the store experience around customer engagement. Clienteling enables associates to develop profitable relationships with customers by maintaining contact beyond the store environment.

Engagement 69

Engagement Flow Customer Engagement Location 69

Retail Design Institute

AUGUST 6, 2021

Through the program, students will gain a deeper understanding of how customers engage with brands and make purchase decisions, from e-commerce to brick and mortar and everything in between. He says adaptability, one of the key principles explored in the program, is indispensable in managing the increasingly changing nature of retail.

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Retail Design Design Art Visual Merchandising 52

Inside Retail

FEBRUARY 27, 2024

However, by embracing personalisation and optimising the timing and content of communications, retailers can have a better chance than their rivals of converting visitors across any channel into repeat customers. Furthermore, the company can then reward loyal customers with, for example, a voucher for the concession stand.

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Strategy Customer Engagement Engagement Management 130

Quarter 20

NOVEMBER 18, 2019

They have created an experience that changes the shopping dynamics from a web-based visual process to a voice-based process where customers place orders at the convenience of their location and have them delivered.

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Shopping Consumer Concept Customer Engagement 52

Theatro

MAY 4, 2020

Enabling New Customer Engagement Norms and Models. Turn on Ship-from-Store to Help Manage Inventory and Reduce Shipping Costs. Streamlining these processes often includes the addition of proactive order notifications, inventory location assistance, and first-available team member order acceptance automation.

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Engagement Planning Management Location 52

Retail Insider

APRIL 20, 2021

Heck, we even have our own now with Amazon opening three so far in London: Indeed, but they are mostly located in city centres. However, most customers will let themselves into the shop via the app and potentially never see anyone. A manager will look after a small cluster of local shops and sort out the grocery click and collect too.

Shopping 52

Shopping Customer Engagement Location Expansion 52

Parcel Pending

APRIL 21, 2021

For example, Casper plans to open 200 physical stores across North America and Adore Me announced similar plans to open 200-300 locations over the next five years. Omnichannel retail is about creating consistent experiences across apps, websites, social media , ads, and in- store visits to increase customer engagement.

Merchandising 52

Merchandising Social Media Shopping Consumer 52

Creative Displays Now

MARCH 4, 2024

Use Effective Online Advertising and Promotions When planning a retail marketing strategy that will make sense for your brand, you should consider running occasional promotions and using effective online advertising to target your ideal customers. Geo-targeted ads: Location-based ads only target people in a specific locality.

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Retail Marketing Strategy Marketing Social Media 52

Retail Insider

FEBRUARY 24, 2022

Flooid has evolved from the PCMS heritage to better serve retailers looking to deliver customer engagement across multichannel, multi-vertical operations. The Flooid Basket follows individual customers, not channels, allowing retailers to offer seamless, personalised customer experiences across any vertical, device or location.

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Shopping Concept Fashion Engagement 72

Retail Insider

DECEMBER 8, 2021

London can see other categories absolutely fitting in to Lick’s remit but for now it is paint and wallpaper and managing the fast expansion across Europe. Flooid has evolved from the PCMS heritage to better serve retailers looking to deliver customer engagement across multichannel, multi-vertical operations.

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Perspective Engagement Customer Engagement Consumer 52

Creative Displays Now

JUNE 30, 2021

These instances highlight how customers interact with brands, as well as how brands respond to them. As a marketing manager, your main goal is to remain profitable and competitive while satisfying your customers. AI tools such as chatbots and AI-assistants help customers assess and buy products.

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Social Media Display Consumer Shopping 52

Inside Retail

AUGUST 17, 2023

Customer theft has long been recognised as retailers’ primary source of loss, accounting for about half of all crime-related losses. When we sought answers from LP managers, enquiring about the tactics customers engaging in theft employed, their responses were both enlightening and disheartening.

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