Retail Times

JUNE 21, 2021

is standardising on Qlik Sense® Enterprise SaaS for in-store reporting, expanding access to near real-time data for store managers and associates in its 650+ store locations across the United States and EMEA. Qlik® has announced that Urban Outfitters, Inc. The roll out of Qlik’s cloud analytics will help Urban Outfitters, Inc.

Customer Engagement 105

Customer Engagement Location Engagement Management 105

Inside Retail

FEBRUARY 11, 2024

Customer experience LSKD has ‘audacious’ growth plans for the next few years and Shaughnessy is expected to play a key role in helping the brand create a unique in-store experience and ensuring the right products are stocked in each store. LSKD recently took this concept on the road with its BAF (Big As F*ck) Bus, a pop-up on wheels.

Planning 264

Planning Strategy Expansion Shopping 264

Retail Focus

MAY 25, 2022

Nicky Lovell, Head of Outlets and Retail Business Development at Global Mutual comments: “Retailers are increasingly moulding portfolios to enhance overall brand visibility and grow customer engagement; outlet settings are an important part of that strategy and offer improved lease flexibility with rental commitment that is aligned to sales success.

Outdoor 183

Outdoor Customer Engagement Space Engagement 183

Retail Focus

SEPTEMBER 7, 2022

The work we do to drive customer engagement through events, pop-ups and collaborations gives brands confidence to continue to invest in this key national destination, maintaining and growing our relevance as customer habits change.”.

Department Stores 183

Department Stores Customer Engagement Accessories Accessories 183

Inside Retail

MARCH 26, 2023

Amazon and Panera, the US bakery-cafe chain, have teamed up to help customers pay for orders and access rewards with just the palm of their hands. That’s over 66 million Americans dining in or taking away at more than 2,100 locations across the country. In June last year, the company said that more than 69 locations in the U.S.

Location 130

Location Perspective Customer Engagement Expansion 130

Show Best

OCTOBER 31, 2023

Considering ergonomics and accessibility fosters inclusivity and a positive customer experience. Highlight: Showbest prioritized ergonomics when designing displays for High Times’ new cannabis dispensary location, ensuring menus and displays were easily readable and accessible for all patrons.

Display 83

Display Design Customer Engagement Advertising 83

Inside Retail

MAY 25, 2023

The SoHo pop-up will help the company adapt its offering for the Esprit shopper in North America, and provide insight around how customers engage with the team, product and overall store environment. Permanent retail locations are planned for New York City, Los Angeles, and Vancouver in late 2023.

Planning 130

Planning Pattern Perspective Space 130

Inside Retail

JULY 27, 2021

They may not realise that what might work in a large store is not necessarily what is needed in a small store or the varying requirements across stores in different location types.”. “A lot of category managers tend to think about the range they have, but not the combination of range and store.

Management 234

Management Tailored Space Location 234

Retail Focus

JANUARY 10, 2022

Starbucks is a global leader in this respect, crunching disparate data streams such as location, demographics, nearby offices and colleges, to test the potential success of new stores. As a result, over a quarter of a million people have been with the company for more than ten years, which is partly attributed to data insights.

Strategy 244

Strategy Engagement Perspective Customer Engagement 244

Inside Retail

JUNE 3, 2021

Combine this with a customer base whose expectations of what makes a great experience have continued to rise, and in some cases are heightened through periods of lockdown, and you have a sense of the challenge facing the retail sector. You can automate this process using smart, real-time messaging, and location technology.

Location 147

Location Customer Engagement Advertising Shopping 147

Inside Retail

MAY 3, 2021

It allows them to create a high-touch, personalised in-store ambience and to parallel that experience with unique online customer engagements. In physical locations, these solutions will create a comfortable, engaging retail environment, improving lighting, air quality and safety. Efficiency redefined.

Social Media 279

Social Media Light Reimagine Engagement 279

Retail Focus

JUNE 16, 2023

This scarcity creates a sense of urgency and exclusivity, driving customer engagement and brand loyalty. Consistency in storytelling helps maintain the brand’s identity across different luxury pop-up locations. The location of a pop-up store corresponds to the brand’s luxurious positioning.

Social Media 265

Social Media Artistic Engagement Fashion 265

Inside Retail

MARCH 6, 2023

She also highlighted the use of immersive technologies, such as Outernets, an Israeli retail tech company that is being used to enhance customer engagement, and capture customer data and foot traffic. If you’re in the wrong location, or have negotiated a bad lease, [it] can [bring the brand] down,” she said.

Shopping 243

Shopping Engagement Customer Engagement Curate 243

Inside Retail

JANUARY 15, 2024

Although these three brands operate in very different retail sectors, Li, Piper and Pearson agreed on a few common tactics for effectively engaging with the Gen Z consumer, from focusing on and enhancing the in-store shopping experience to learning how to “share the pen” with this younger, social-media-savvy shopper.

Social Media 246

Social Media Engagement Consumer Artistic 246

Inside Retail

JULY 18, 2023

They expect tailored content that aligns with their lifestyle, irrespective of location, preferred device or even time – placing greater strain on today’s stores. In the store of tomorrow, technology and innovation play a lead role in enhancing the customer experience and delivering improved outcomes.

Consumer 130

Consumer Tailored Customer Engagement Fashion 130

VMS

DECEMBER 20, 2022

In a shuffling of the cards, Maison Hermès left its longtime location for a new 20,250-square-foot gem on Madison Avenue. Located on what is quickly becoming an important retail crossroad, Wilson joins the likes of Ulta Beauty and Lululemon at the intersection of East 86th Street and Third Avenue. Advertisement. KEVIN SCOTT.

Curate 106

Curate Sporting Goods Advertising Accessories 106

VMS

SEPTEMBER 10, 2021

announced plans to open 25 new locations each year for the foreseeable future, according to a press release. Torrid (City of Industry, Calif.) This announcement comes after the company saw a 34 percent increase of net sales at the end of the second quarter as compared to last year.

Planning 52

Planning Visual Merchandising Customer Engagement Merchandising 52

Inside Retail

OCTOBER 4, 2023

Featuring the first bricks-and-mortar store for cult beauty brand Drunk Elephant and an expansive 10-acre rooftop park designed for social engagement and sustainability, The Exchange TRX is on track to become a world-class retail destination. One of the anchor tenants will be Seibu, spanning four levels and occupying some 250,000sqft. “In

Home Furnishings 130

Home Furnishings Department Stores Boutique Engagement 130

Retail Focus

MAY 30, 2023

It places emphasis on integrating the retail environment with the local community and building strong relationships between the retailer and customers. Community retailing aims to create a sense of belonging in the retail space by fostering customer engagement, retention and a supportive local economy.

Retail Design 130

Retail Design Design Engagement Display 130

Drytac

NOVEMBER 15, 2021

Applications of this kind are primarily used to maximise customer engagement – whether that is a brand seeking to connect with consumers about special offers on products, or a retailer creating a festive window display to try and entice shoppers inside the store.

Promotion 98

Promotion Display Customer Engagement Location 98

Inside Retail

SEPTEMBER 16, 2021

“Having an NDC is incredibly important to ensure we can accommodate the growth of online, providing the service levels our customers expect from Myer whether they shop online or in-store,” he said. CBD locations were particularly hard hit, with comparable store sales down 22.3 CBD stores take a hit. per cent year on year.

Planning 130

Planning Department Stores Customer Engagement Location 130

Inside Retail

OCTOBER 24, 2023

He went on to say that the city’s diverse and multicultural population also presents an opportunity for New Era to tap into various customer segments. The APAC marketplace Broderick said that the APAC market presents both challenges and opportunities for the headwear industry and New Era.

Target Market 130

Target Market Social Media Fashion Tailored 130

Compliantia

MARCH 31, 2023

Display your most profitable products at eye level or at your endcaps as products placed in these locations generally sell better. Shopping can be stressful for some — more so if customers can’t easily find what they are looking for. The simplest way to do this is to move around the location of your displays within the store.

Merchandising 93

Merchandising Planning Visual Merchandising Display 93

Inside Retail

OCTOBER 11, 2023

Analyzing over 80 different rigorous peer-reviewed studies on DTC, we discovered a few common insights that prove the DTC model isn’t dead, it’s just evolving and, in fact, it could still be a great way for smaller brands to build customer engagement. But first, let’s take a look at the history of DTC and why it became so popular.

Engagement 130

Engagement Strategy Consumer Marketing 130

Parcel Pending

MARCH 30, 2024

These technologies offer a previously unfathomable level of insight and efficiency to every supply chain step, from inventory management to customer engagement. For instance, Ferguson, a leading distributor , recently installed Parcel Pending by Quadient smart lockers and oversized lockers to meet customer demand.

Outdoor 52

Outdoor Strategy Management Customer Engagement 52

Parcel Pending

MARCH 29, 2024

Enhance Customer Experience with Omnichannel Solutions Electrical distributors must create a unified shopping experience to satisfy customer expectations. By giving customers an omnichannel experience, distributors provide convenience, speed, and a personalized touch.

Social Media 52

Social Media Marketing Management Flow 52

Theatro

APRIL 5, 2023

Sunshine Ace Hardware Leverages Theatro to Digitally Connect Frontline Workforce Sunshine Ace Hardware, situated in nine locations along the western edge of the Southwest Florida coast, prides itself on being more than a hardware store. It was critical that wait times were reduced for customers and associates alike.

Engagement 52

Engagement Customer Engagement Management Location 52

Creative Displays Now

JULY 24, 2023

Data analytics: Interactive digital signage can provide valuable data on customer engagement so you can refine your marketing strategy. If you want your signage to be visible to potential customers regardless, traditional signage is the safer option. Your Location Consider where you would like to display your signage.

Display 97

Display Advertising Visual Merchandising Promotion 97

Inside Retail

NOVEMBER 29, 2021

To give you an example, if you want to add product recommendation using machine learning, it’s virtually a quick form you complete that defines your targeting parameters and the placement location on your site, and you’ve got out-of-the-box algorithms ready to go. You can only take that kind of approach through the scalability of AI.”.

Consumer 130

Consumer Engagement Customer Engagement Marketing 130

VMS

NOVEMBER 30, 2022

Plant-based selections are driving new chains and customer engagement in traditional food chains such as McDonalds and Mendocino Farms. Speaking of design, Sweetgreen’s locations are beautifully minimalistic. It’s not just about the interiors and digital experiences, but the total brand experience, including the food itself.

Beauty and Health 80

Beauty and Health Interior Advertising Flow 80

Inside Retail

FEBRUARY 17, 2022

Since the pandemic started, retail brands have been forced to make the shift to digital at warp speed – prioritising a major shift towards online purchases, customer engagement and social amplification in order to maintain relevance in this brave new world.

Social Media 231

Social Media Fashion Strategy Engagement 231

RetailMinded

JANUARY 10, 2024

Through data, the most favorable carriers based on transit time, pickup locations and more can be identified – ultimately helping shippers to reduce unexpected fees and meet shipping expectations. From a texting perspective, it almost forces you to keep things clear and concise – a winning duo when it comes to customer communication.

Social Media 86

Social Media Strategy Engagement Jewelry 86

Inside Retail

NOVEMBER 27, 2023

As we edge closer to 2024, this phygital wave is being propelled by a raft of emerging technologies that promise to redefine the contours of retail operations, marketing strategies and customer engagement paradigms. By automating these processes, retailers are meeting the customers at their point of need while minimising human contact.

Consumer 147

Consumer Engagement Shopping Pattern 147

Snap Retail

MARCH 23, 2021

When it comes to customer experience, you need to know the golden rule of a successful interaction. This is very simply to keep your customer engaged without losing focus. This can include their name, location, and the reason for the call. Customer Engagement is an Essential Business Strategy.

Customer Engagement 52

Customer Engagement Engagement Line Strategy 52

Parcel Pending

DECEMBER 8, 2023

Create A Better Customer Experience The concept of waiting in a retail register line is almost over, as many big box stores are equipping their sales associates with mobile devices that can quickly ring up a sale, check inventory, and identify a product’s location.

Management 52

Management Fashion Contrast Shopping 52

Theatro

FEBRUARY 22, 2021

Customers could bypass long lines or crowded stores by joining virtual waitlists that sent notifications to shoppers when it was their turn to enter the store. . Ready to discover even more benefits of a fully connected team? To learn more about how Theatro can enhance your storewide health and safety measures, drop us a note.

Customer Engagement 52

Customer Engagement Other Form Shopping 52

Inside Retail

DECEMBER 7, 2021

Lush shops not just invite but demand that the customer engages its products with sight, smell, and touch, and while they are at the high end of my price tolerance, the products are well differentiated and superbly showcased. In this location, Lush isn’t a traditional ‘inline’ store but a freestanding box in the common area.

Shopping 130

Shopping Circulation Customer Engagement Management 130