Inside Retail

APRIL 10, 2024

Cost-of-living has gone from crunch to crisis and with this new economic reality has come new consumer behaviours. This shift in shopping behaviour is not particularly surprising for retailers but it does present a unique marketing challenge.

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Consumer Promotion Strategy Shopping 246

Inside Retail

JANUARY 10, 2024

The world’s largest retailer shared expansive plans for the future of retail at the recent Consumer Electronics Show (CES 2024), focusing on adaptive retail strategies that encompass realms of customers, workforce and society. Embracing AI Walmart’s goal is to make shopping experiences effortless, engaging and personalised.

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Shopping Consumer Electronics Expansion Strategy 262

Inside Retail

DECEMBER 17, 2023

Consumers are still feeling enormous financial pressures, and many are heading into this period with little optimism towards their finances. Such economic strain is leading to behavioural changes in the way consumers are shopping and planning their festive budgets. But this shouldn’t just be a retail race to the bottom.

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Inside Retail

JUNE 2, 2021

We have over a billion active consumers on our platform and around 800 million of those are in China. Lloyd said with those figures, global businesses should look for ways to attract the Chinese consumer. Global Shopping Festival, while 300 million Taobao users tuned in. It’s like entertainment and shopping combined.

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Consumer Shopping Engagement Marketing 246

Retail Focus

FEBRUARY 21, 2024

If you walk up and down the aisles of supermarkets, clothes shops or even furniture stores, you will notice that more brands are shouting about their commitment to protecting the environment, be it via packaging or marketing messages. Retailers must also consider their consumers, and modern consumers are prioritising sustainability.

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Shopping Visual Merchandising Light Merchandising 162

Retail Bound

NOVEMBER 21, 2023

This unique combination of entertainment, convenience, and shopping is not only helping to redefine retail, but also to foster a sense of community that allows brands to connect with their audience on a unique global level.

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Consumer Shopping Social Media Perspective 52

Inside Retail

AUGUST 22, 2021

And it would come at a time when some long-running department stores are closing up shop. Products are easy to find (the search box), easy to buy (the shopping cart), and the online marketplace is also catering for all customer groups at once – each customer being served a unique experience based on their preferences and past behaviour.”.

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Department Stores Planning Engagement Space 246

Inside Retail

MAY 2, 2021

Covid-19 hit the reset button on consumer behaviour. Retail brands quickly realised that it was no longer business as usual after the pandemic set in, and marketing plans, execution, creative, and channels had to be re-thought wholescale. This leaves the obvious question: how exactly has Covid-19 altered consumers?

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Inside Retail

MARCH 6, 2023

Heubel, in discussion with Inside Retail managing editor Heather McIlvaine, highlighted the US and global retailers at the forefront of the industry who are introducing cutting edge innovations, and are shaping the way that consumers shop and spend. Retailers need to be very careful in planning the rollout. [If]

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Shopping Engagement Customer Engagement Curate 243

Inside Retail

JULY 27, 2021

Discount stores are booming in post-Covid Europe as price-sensitive consumers seek out bargains amid inflation and the devastating impacts of the pandemic. UK-based Pepco Group, the owner of discount chains Poundland and Dealz, is planning a major European expansion which is expected to create about 13,000 new jobs, according to Reuters.

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Consumer Shopping Expansion Planning 246

Retail Focus

MAY 18, 2023

Shopping centres are so much more than a place to purchase a new outfit or a loved one’s birthday gift. Online shopping continues to grow even post-pandemic, meaning it’s never been more important that these complexes continue to differentiate themselves from online retailers, cementing their place in society.

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Shopping Social Media Gifts Consumer 162

Inside Retail

JANUARY 15, 2024

If day one of the National Retail Federation’s annual conference, Retail’s Big Show, was all about AI, the overarching focus of day two was learning how to appeal to the modern consumer, especially Gen Z. However, the campaign did not go off exactly as planned. For example, Pearson pointed to the Grimace Shake takeover of 2023.

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Social Media Engagement Consumer Artistic 246

Retail Focus

MAY 1, 2024

NYSE: FL), has unveiled its new retail concept that delivers an elevated shopping experience and unrivaled customer service. Our new store concept cements Foot Locker’s position as the leader in sneaker culture by offering an engaging, cutting-edge shopping experience for the sneaker passionate,” said Mary Dillon, Foot Locker, Inc.

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Inside Retail

SEPTEMBER 19, 2022

Now the company’s founder has disclosed, in an interview with Inside Retail , plans to treble its store network within five years, add another 10 brands to its portfolio, and expand abroad – all while preparing for a potential IPO. That said, we focus on brands that have the potential to scale and meet consumer needs.”.

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Inside Retail

JANUARY 12, 2023

Social commerce – shopping on social media platforms – is expected to reach US$1.2 Hootsuite contends that 81 per cent of shoppers research products on Instagram and Facebook, and that shopping is a top priority for 48 per cent of Pinterest users. Meta recently introduced a feature allowing for shopping through DMs.

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Social Media Beauty and Health Engagement Customer Engagement 264

Inside Retail

FEBRUARY 4, 2024

“For businesses, the future is looking cautiously optimistic, and business owners say they’re looking to grow despite diverging consumer economic sentiment,” Matthew O’Connor, Head of Verticals and Platform at Square, said.

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Social Media Consumer Planning Shopping 244

Inside Retail

MAY 9, 2021

We were able to engage our store teams to assist with online fulfilment. Customers have missed the experience of shopping in-store, and we’ve seen strong support across our suburban stores, with improvement in CBD locations in recent months. IR: What are your plans for Witchery going into the next financial year?

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Planning Perspective Fashion Engagement 246

Inside Retail

FEBRUARY 8, 2024

It’s no secret that consumer-facing retail has had a tough year trying to stay price-competitive for customers. Over the last five years as CEO, King has been enacting his ‘customer-first plan’ which has re-established Myer as Australia’s 8th most trusted brand, according to Roy Morgan.

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Department Stores Planning Engagement Strategy 264

Inside Retail

FEBRUARY 27, 2022

Brands that successfully surfed 2020’s first wave of Covid-impacted consumer behaviour changes have now learned that was the best and longest ride. There are always winners and losers with large-scale shifts in consumer behaviour, and this time is no different. Key to all elements of service delivery is a highly engaged workforce.

Consumer 130

Consumer Engagement Shopping Planning 130

Inside Retail

MAY 1, 2024

After two years of declining revenue and profit, the American footwear retailer Foot Locker appears to be progressing on its turnaround plan, dubbed Lace Up, with its launch last week of the first “store of the future” at Willowbrook Mall in Wayne, New Jersey. billion in annual revenue by 2028. What inspired Foot Locker’s revamp?

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Concept Reimagine Planning Accessories 147

Inside Retail

JUNE 29, 2022

Understanding the Chinese consumer. Back in 2019, Fortnum & Mason opened in Hong Kong its first fully-owned and operated shop and restaurant in Asia, as a gateway to strengthen customer connections across the region. As a British lifestyle brand, we want to be authentic but more importantly, relevant to Chinese consumers.

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Expansion Planning Pattern Consumer 130

Inside Retail

JANUARY 11, 2023

At least two significant forces are reshaping how and where consumers shop and their expectations of brands. Encouragingly, consumers are ready to increase participation in the circular economy. Consumers want businesses to make it more convenient to take part.” . Circular initiatives in action.

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Consumer Consumer Electronics Contrast Tailored 130

Compliantia

MARCH 31, 2023

It wasn’t too long ago that retailers and consumers were facing a plague of out-of-stock merchandise and empty shelves — on account of supply-chain disruptions in global retail. This is where a merchandising plan can help. This article will guide you through the process of crafting an effective merchandising plan for your retail store.

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Merchandising Planning Visual Merchandising Display 93

Inside Retail

OCTOBER 31, 2022

Against the backdrop of rising costs, supply chain issues and extreme weather events, more consumers are re-examining their consumption and waste habits. It reveals a window for businesses to lead, educate, and align with consumers to drive the transition from a linear to a circular economy. Consumer education and guidance required.

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Consumer Consumer Electronics Circulation Engagement 130

Inside Retail

NOVEMBER 13, 2023

Window shopping is about to get a whole lot more exciting, with Australian designer fashion brand Oroton launching augmented reality try-on mirrors across the window displays of its stores in Sydney’s Queen Victoria Building and Brisbane’s Queen Street Mall. We want to grow, learn, and evolve alongside our customers’ shopping behaviours.”

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Fashion Gifts Display Flow 290

Inside Retail

FEBRUARY 7, 2024

A recent global study conducted by the IBM Institute for Business Value sheds light on the escalating discontent among consumers with traditional shopping experiences, both in-store and online. The study reveals a significant appetite among consumers for AI-driven enhancements to their shopping journey.

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Focal Point Shopping Consumer Engagement 130

Inside Retail

APRIL 25, 2023

Rather, it is in constant flux, with innovations shifting the way that industry players operate, and changing the way that consumers and traders interact with one-another. A key one, he said, is personalisation, as the demand for a tailored and customised shopping experience becomes higher over time.

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Shopping Perspective Management Social Media 130

Inside Retail

JANUARY 23, 2024

Valentine’s Day is right around the corner and retailers are already gearing up for one of the most commercially viable days of the shopping year. On average, consumers spent US$192.80 According to the NRF and Prosper Insight & Analytics, consumers spent US$25.9 billion on Valentine’s Day last year, up from US$23.9

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Jewelry Engagement Consumer Gifts 130

Inside Retail

JUNE 1, 2023

Growing consumer expectations of free delivery and free returns are placing pressure on retailers who on one hand recognise customer demand, but on the other are trying to reduce their operating costs. Pope believes younger consumers are more aware of the sustainability considerations of returns than older generations.

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Balance Promotion Strategy Consumer 234

Inside Retail

SEPTEMBER 16, 2021

To reach his $1 billion online sales target, King plans to continue to improve Myer’s website and user experience, expand the range of products it offers online, speed up the delivery of online orders and better leverage the Myer One loyalty program. Myer reported $539.5 Over 860,000 new members have joined Myer One since the start of FY19.

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Planning Department Stores Customer Engagement Location 130

Inside Retail

FEBRUARY 26, 2024

There are several economic factors playing havoc with consumers and business operations that are likely to persist into 2024. Consumer sentiment remains low as households stagger under higher costs of living and interest rates. Continue to review minimum stock limits and develop contingency plans should supply issues emerge.

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Customer Retention Strategy Consumer Promotion 147

Inside Retail

AUGUST 27, 2023

As Aussie shoppers’ expectations grow, your BFCM (Black Friday Cyber Monday) planning needs to start earlier every year. There are plenty of ways you can optimise your customer engagement this BFCM. Taking a blanket approach isn’t going to do much for your customer engagement, or your ROI. Here are just some of them.

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Strategy Customer Engagement Engagement Social Media 243

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

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Strategy Consumer Social Media Customer Engagement 52

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Strategy 52

Strategy Consumer Social Media Customer Engagement 52

Retail Focus

MARCH 27, 2023

The key downfall of a D2C brand in the eyes of a consumer is the lack of physical presence where you get the chance to pick up, turn on or try on its products. We will admit that location is also an important factor – Know your audience and their shopping habits. Measuring success. 3 Optimal duration.

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Inside Retail

JANUARY 11, 2022

Delivery will keep growing as this service evolves and consumers continue to value convenience. With Covid-19 and social distancing changing consumer behaviour, premiumisation will occur with consumers willing to pay for better experiences across casual dining. What are your expansion plans for 2022 and beyond?

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Consumer Planning Expansion Location 130

Retail Focus

JULY 20, 2021

A multi-million pound programme of investment announced today by Ellandi , a UK privately-owned shopping centre operator, is set to transform Merry Hill shopping centre near Birmingham into a best-in-class regional retail destination and the most vibrant family lifestyle destination in the West Midlands by July 2025.

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Shopping Planning Location Management 130