Retail’s returns challenge: How to balance customer demands and overheads
Inside Retail
JUNE 1, 2023
She said that more than one-quarter of retail businesses polled in Shipstation’s latest research plan to increase delivery charges for customers this year, and 10 per cent plan to increase the cost of returns. link] “One is a multi-carrier strategy. Another strategy, she says, is to automate fulfilment.
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