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Three practical solutions to drive brilliant customer engagement

Inside Retail

The number of touchpoints to reach them and the amount of data being generated, continues to skyrocket, which can sometimes make for a very disjointed customer engagement strategy. . When customer engagement is done right, brands can build customer loyalty by providing impactful, user-centric experiences. Take Ticketek , for example.

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2019 vs 2020 vs 2021: How has Covid impacted Christmas?

Inside Retail

It’s kind of elongated and stretched out,” noted Adam Ioakim, managing director, APAC at Emarsys. The interesting thing is we started to see a few retailers starting Black Friday and Cyber Monday a few days earlier and starting to pull some of that early customer engagement into their pipeline,” observed Ioakim.

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How Dubai sportswear giant GMG aims to crack the Southeast Asia market

Inside Retail

Since entering Southeast Asia in 2020, GMG has opened 31 stores in Singapore, Malaysia and Indonesia. With an existing presence in Singapore and a commitment to the Southeast Asian market, this office symbolises our dedication to delivering unparalleled experiences and services to customers in the region,” he told Inside Retail.

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7 Strategies for Boosting Student Engagement

Parcel Pending

The concept of student engagement leaped to the forefront of the minds of professors and teachers as they strived to educate, interact, and encourage student participation during pandemic-induced online learning initiatives. Actively engaged students have been linked to improved achievement, persistence, and retention.

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Sessions & Speakers for ACTION IN RETAIL 2020 Announced

RetailMinded

DENVER, CO — July 16, 2020 — ACTION IN RETAIL is pleased to welcome Co-Hosts IBM, Lightspeed and Zoovu to their debut, virtual experience that will provide inclusive, diverse and accessible business solutions and content to help retailers of all sizes navigate and thrive as the sector builds back better. Dax DaSilva | CEO, Lightspeed.

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Your guide to working out your workforce

Inside Retail

People leaders will be considering how these market conditions can be harvested in a sustainable way. In the short term, it will be important to engage and prepare teams adequately for what’s ahead, and to generate excitement about what can collectively be achieved.

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Djokovic-backed drinks brand Waterdrop taps into water-bottle trend

Inside Retail

The collaboration is the latest example of the surprising level of demand for the humble reusable water bottle, with brands such as Australian label Frank Green and US label Stanley becoming status symbols, thanks to their savvy social media marketing. Stanley introduced two new colours, cream and desert sage, in 2020.