Remove 2020 Remove Balance Remove Engagement Remove Promotion
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Business Growth through Digital Transformation: The Case of Premium and Luxury Brands

Retail Focus

Upholding their brand’s legacy and exclusivity is necessary while also exploiting the potential of digital technologies to reach, engage, and retain their clientele. Video calls, chat, or interactive apps are available for customers to engage with brand representatives or stylists.

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Welcome to the new customer experience

Inside Retail

Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. In an era when opaque data-use policies have jeopardised customer trust, retailers are increasingly cognisant of balancing AI-powered personalisation with privacy.

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“We did not do enough”: Woolworths cans plans for Darwin Dan Murphy’s

Inside Retail

The Gilbert Review, led by Australian lawyer Danny Gilbert AM, gathered feedback from a large number of stakeholders and determined that the retailer had failed to engage with the community properly. We know that our customers want one, but we need to do it in a more responsible, engaged, thoughtful manner,” he said. “We billion, a 0.4

Planning 234
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“Undervaluation of skills”: Why retail staff are among lowest paid workers

Inside Retail

Martin O’Brien and engaged by the SDA, which surveyed retail industry employees – the proportion of households with a member of the family working in the retail industry, who described their financial situation as “just getting along” and “poor”, increased from 26 to 30 per cent over the last two years. per cent strikes this balance.”

Balance 246
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Amid Rising Prices, Demand for Fair Prices is Rising Too

Retail Focus

Some of the most dramatic price rises came in sugar, which in May 2021 were up nearly 60% from April 2020. How can retailers deal with rising costs, meet shoppers’ price and promotional expectations and deliver prices that support their desired price image – all while still achieving defined business targets? .

Strategy 246
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Is office gossip really that bad?

Inside Retail

First, we readjusted our sight on entitlement and self-promotion, and now office gossip is in the spotlight as the workplace’s latest ally. According to Gallup’s 2022 State of the Global Workplace Report, employee engagement is just 21 per cent worldwide. Connectivity and social engagement are all too important cultural pulls.

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Females to the front: Women retail leaders share insights from the top

Inside Retail

We give teams responsibility, promote from within and give permission to fail fast and fail forward, which leads to empowerment and realising what is possible.”. I look forward to a world where we eventually have more balanced gender representation and there is no longer a need to ask these sorts of questions.

Balance 235