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Myer’s latest trading update is a testament to putting the customer first

Inside Retail

It’s no secret that consumer-facing retail has had a tough year trying to stay price-competitive for customers. Our focus remains on seeking to drive further and sustainable cost efficiencies and inventory management,” he added. While some industry experts are saying that Myer’s optimistic take on its 0.1

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Business Growth through Digital Transformation: The Case of Premium and Luxury Brands

Retail Focus

Expert Manager at Univers Retail | Ephemeral Retailing Specialist | Published Author | Speaker In the dynamic and ever-evolving landscape of contemporary business, the concept of digital transformation has emerged as a pivotal force shaping industries and strategies at an unprecedented pace. Ghalia BOUSTANI.

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Sephora CEO Guillaume Motte shares his four ingredients for success 

Inside Retail

Specifically in terms of geographies, when you look at where it’s coming from, you see that in North America, which is the most important market in the world, we managed to grow by more than 27 per cent,” Motte said. How are you going to manage on Saturday? We’re going to manage because our people deserve it.”

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Woolworths resurrects Healthy Life with launch of digital wellness destination

Inside Retail

Despite launching an e-commerce site and new look stores in mid-2018, the Healthy Life franchise struggled to make an impact on consumers. Ananth Sarathy, the former general manager of digital experience at WooliesX, will lead the HealthyLife business as managing director. Booming market.

Consumer 246
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Telstra fined $50m for unconscionable conduct toward Indigenous Australians

Inside Retail

Telstra has been hit with the second-biggest fine in Australian history, $50 million, for engaging in unconscionable conduct against more than 100 Indigenous customers across Australia between 2016 and 2018.

Consumer 217
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What will drive retail spending in 2018?

Barber Design

Uncertain economic and political conditions have diminished consumer confidence and made spending particularly volatile. Recent consumer research for Retail Week conducted by 3Gem Research and Insight has highlighted the factors that will drive retail spending next year: Christmas predictors. October has been weak.

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What’s the future of omnichannel retail?

Inside Retail

The International Longevity Centre notes that “retailers could thrive, not just survive, if they innovate to adapt to more older consumers”. Retail brands could then grant variable discounts and rates, rewarding consumers for the right behaviour. Data management meets emotional intelligence. Connected sustainability.

Consumer 297