Inside Retail

NOVEMBER 29, 2023

In a climate where consumers are wanting more bespoke retail experiences on and offline, businesses are leveraging generative artificial intelligence (AI) to provide this in a way that is both economical and sustainable. Mys Tyler’s recently launched AI stylist is one such example.

Curate 130

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Inside Retail

APRIL 29, 2021

In the two digital campaigns, “Vote For Your Favorite Long Sleeve Polo Color” and “New Outerwear Collection for Fall/Winter 2020,” Lacoste sought to learn the fashion preferences of their consumers and how consumers prefer to wear their clothes. Vote For Your Favorite Long Sleeve Polo Color.

Strategy 230

Strategy Hobbies Color Customer Engagement 230

Inside Retail

JANUARY 14, 2024

On May 29, 2020, James posted a series of screenshots on Instagram, calling on specific companies, including Whole Foods, Target, Walmart, Saks, Sephora, Net-A-Porter, Barnes & Noble and Home Depot, to offer more than just words and address racial inequality in their own businesses. So many of your stores are set up in Black communities.

Social Media 130

Social Media Space Color Art 130

Inside Retail

AUGUST 20, 2022

The number of touchpoints to reach them and the amount of data being generated, continues to skyrocket, which can sometimes make for a very disjointed customer engagement strategy. . When customer engagement is done right, brands can build customer loyalty by providing impactful, user-centric experiences.

Customer Engagement 130

Customer Engagement Engagement Reimagine Strategy 130

RetailMinded

OCTOBER 27, 2022

This strategy can help them improve efficiency, provide the utmost customer experience, and stay competitive. Therefore, as a business owner, if your clients are heavy mobile users, it’s best to invest in an M-commerce channel. . Hence, it can help drive customer loyalty to a higher retention rate. .

Strategy 98

Strategy Promotion Pattern Tailored 98

Inside Retail

SEPTEMBER 9, 2021

If a pharmacy retailer helps me improve my health and quality of life, the value they deliver to me is, I would argue, unparalleled. If a pharmacy retailer helps me improve my health and quality of life, the value they deliver to me is, I would argue, unparalleled. So, why pharmacy? Using loyalty rewards to promote health outcomes.

Promotion 239

Promotion Line Advertising Management 239

Inside Retail

SEPTEMBER 7, 2021

While 2020 saw brick-and-mortar retail businesses buckle under the strain of social distancing and stay-at-home orders, the number of purchases being made online skyrocketed. A study by Inside Retail found that the ANZ e-commerce market experienced five years worth of growth in just six months from March 2020.

Perspective 130

Perspective Flow Management Strategy 130

Inside Retail

JUNE 29, 2021

As travel took a downturn last year, innovative luggage retailers like Tumi took the opportunity to get creative and find new ways of connecting with customers. It’s very much part of our DNA, from the product to the customer experience side, so we were prepared to navigate [the pandemic].

Accessories 227

Accessories Accessories Consumer Shopping 227

Inside Retail

SEPTEMBER 13, 2023

It’s a quote from The Leopard , the novel by Giuseppe di Tommaso, and it just reminds us of the need to constantly evolve to stay relevant to both the market and our customer. Inside Retail : Can you discuss the circumstances leading up to the creation of M.J. But I can’t remember it being too challenging. It was a wonderful time, actually.

Tailored 260

Tailored Fashion Space Strategy 260

Inside Retail

MAY 4, 2023

Our 2023 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. Today, we’re bringing you the person who ranked #9 – Miss Amara’s head of customer & people Lydia Bertini. You can download it here.

Management 130

Management Interior Design Tailored Curate 130

Inside Retail

JANUARY 26, 2023

How is the brand’s Dutch heritage, and your industrial engineering background connected to this? Soon after arriving there, it became my mission to bring ‘The Amsterdam Way’ of moving across the world. Soon after arriving there, it became my mission to bring ‘The Amsterdam Way’ of moving across the world.

Space 243

Space Planning Consumer Concept 243

Parcel Pending

FEBRUARY 4, 2024

After all, e-commerce’s share of all retail sales has now hit a jaw-dropping 23% during the third quarter of 2020. 1 Retail innovation , such as improved technology and order fulfillment options, have revolutionized the way consumers shop. You can even select a preferred store to streamline pickup of your online purchase(s).

Shopping 52

Shopping Contrast Line Location 52

Inside Retail

JANUARY 6, 2022

Over the last two years, as businesses turned their focus toward e-commerce and customers became more comfortable shopping online, some areas that had previously made up a small element of retail operations began to take precedence. This has led to many more customers finding that a given item does not suit their needs.

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Inside Retail

MAY 9, 2021

Managing director Simon Schofield discusses the new bricks-and-mortar experience and the brand’s revitalised product range. Simon Schofield : Despite the impact 2020 had on the retail sector, it certainly was a special year for Witchery. Inside Retail : Last year, Witchery celebrated half a century since it launched.

Planning 246

Planning Perspective Fashion Engagement 246

Inside Retail

SEPTEMBER 11, 2021

Speedy delivery is the name of the game for supermarket retailers all over the world right now, as major chains invest in micro fulfilment centres and explore dark stores in an effort to keep up with customers’ rising expectations during the pandemic. In June, the brand went public on the NASDAQ. How big is Missfresh now?

Marketing 130

Marketing Consumer Shopping Retail Marketing 130

Inside Retail

APRIL 18, 2022

Yet unlocking the true potential of technological innovations requires a deep understanding of the human experiences they create and interact with. Augmented reality (AR) is a clear example of the need to balance technological innovation with human experience. human) experience. What we did.

Consumer 147

Consumer Balance Shopping Other 147

Inside Retail

AUGUST 1, 2021

If you look at the general landscape, the guys like Catch, Kogan, eBay and Amazon, they’re all trying to be a one-stop-shop for everything, whereas we’re trying to offer the best experience, the biggest range, the best value on home and lifestyle products,” Mangan told Inside Retail. . “If Repeat customers on the rise.

Planning 130

Planning Shopping Line Management 130

Inside Retail

AUGUST 9, 2022

While technology plays a massive role in our digital transformation, the most important thing is bringing our people and customers on the journey and ensuring we’re providing a valuable experience to them. What are some of the initiatives in your company that you’ve led that you’re most proud of and why?

Strategy 130

Strategy Outdoor Gifts Management 130

Retail Focus

MAY 18, 2021

Get your images right. Make sure you optimise your images (compress them so they are the right size) and use functionality like lazy loading them so they don’t load up all at once and slow everything down. It’s not flexitime, it’s an effective blend of central offices and productive, supported homeworking. Make it user friendly.

Social Media 130

Social Media Consumer Promotion Shopping 130

Inside Retail

NOVEMBER 10, 2021

The funds will be used to expand the Providoor team, improve the product from a technology standpoint and invest in marketing to build brand awareness. A new way to entertain. Celebrity chef Shane Delia’s gourmet meal delivery start-up Providoor has gone from strength to strength since launching 18 months ago.

Planning 130

Planning Flow Expansion Other 130

Inside Retail

AUGUST 12, 2021

The well-known luxury e-commerce platform Net-A-Porter is continuing to focus on its Net Sustain edit by incorporating innovation and transparency into the customer experience. . At Net-A-Porter we buy mindfully across all our categories to focus on investment pieces that we know our customers can buy now and wear forever.

Fashion 246

Fashion Strategy Accessories Accessories 246

Parcel Pending

JANUARY 20, 2023

Improving the campus store retail experience is not only about knowledgeable staff and shorter lines at the checkout, it is also about the speed and efficiency of the returns process for customers and store employees alike. 1 Though the rate of returns saw a significant shift between 2020 to 2021 from 10.6%

Management 52

Management Merchandising Other Balance 52

Inside Retail

OCTOBER 5, 2021

As the brand adjusts to the new omnichannel world, ANZ country director Mawuse Ziegbe discusses what customers want, designing unique stores, and the large role technology plays in crafting well-made, distinctive shoes with a limited impact on the environment. Mawuse Ziegbe: Camper has been in the Australian market for over 20 years.

Strategy 246

Strategy Location Social Media Fashion 246

Parcel Pending

NOVEMBER 28, 2021

Whether you run a small business or a large one, here are seven innovative and actionable insights on how to improve retail operations for your business. #1 1 Diversify Your Suppliers. As a result, diversifying your suppliers is paramount. This is one way of meeting consumer demand and retaining customer loyalty. #2

Consumer 52

Consumer Strategy Layout Shopping 52

Inside Retail

APRIL 6, 2021

And without consistent means for drivers to provide feedback, businesses have no way of knowing how to invest in a better delivery experience. Data and analytics provide a solution, they shed a light on hidden inefficiencies and arm logistics teams with insights to improve supply chain operations. The result? Confidence.

Management 130

Management Pattern Light Marketing 130

Parcel Pending

MAY 17, 2024

1 Add to that the fact that residents’ expectations around their living experience have significantly increased thanks to the convenience of online shopping and you get a significant problem that property managers must address. Optima Camelview , too, saw improvements in staff efficiency after implementing lockers.

Management 52

Management Shopping Color Consumer 52

Inside Retail

JANUARY 11, 2022

Innovation, adaptability and swift implementation were the bywords for surviving 2020 and continue to be drivers for the sector. We’ve been working on some exciting, different delivery initiatives designed to enhance customer experience even further, which we’ll look to roll out over the next year across both TGI Fridays and Sporting Globe.

Consumer 130

Consumer Planning Expansion Location 130

Retail Times

APRIL 6, 2021

Customers today are voting with their wallets and choosing retailers focused on creating an enhanced customer experience. Whether it’s curbside pick up, cause based marketing, or social shopping — the way retailers are doing business is rapidly evolving. Social shopping. Social shopping. hours online daily.

Shopping 104

Shopping Consumer Social Media Strategy 104

RetailMinded

JANUARY 29, 2021

Post-holiday returns are a fact of life for retailers, but this year could be especially difficult with forecasts suggesting record-breaking returns and a 23% increase over the 2020 peak period. Retailers can try and reduce return rates but the reality is that negative returns experiences can deter customers from shopping with a brand again.

Social Media 92

Social Media Management Shopping Engagement 92

Compliantia

MARCH 1, 2021

This guide discusses a handful of practical ways to enhance the c-store experience and boost customer loyalty and retention. Create mobile-driven experiences. In the age of digital, consumers are always on the lookout for digital and tech-driven experiences. Let’s take a look. Allow self-serve options.

Promotion 96

Promotion Line Customer Retention Location 96

Inside Retail

AUGUST 11, 2023

Between 2020 and 2021, data from the US Bureau of Labor Statistics revealed that an additional 1.2 Accessibility is a buzzword the retail industry loves to throw around, especially regarding new product launches. How large is the market for accessible products? An estimated one in four Americans has some form of disability. billion) in 2019.

Fashion 130

Fashion Consumer Layout Marketing 130

Inside Retail

FEBRUARY 6, 2022

I think we’ve really differentiated ourselves by being customer-obsessed, social media-driven and, what we call ourselves, a content powerhouse. Customers really love our fast shipping and customer service, where we get a lot of positive feedback. What do you think makes Princess Polly stand out?

Social Media 130

Social Media Fashion Strategy Expansion 130

Retailing Insight

NOVEMBER 2, 2021

R emember April of 2020 when we were all wondering what the new normal would be post- pandemic? When people return to stores, they want the experience that makes the trip worth their while. Today, we are inching toward 2022 with the understanding that the pandemic is still a part of our world and the new normal is here.

Reimagine 98

Reimagine Hobbies Consumer Shopping 98

Inside Retail

MARCH 28, 2022

It is part of our DNA to challenge the status quo and rethink the way people consume fashion for now and for a better future. It is part of our DNA to challenge the status quo and rethink the way people consume fashion for now and for a better future. IR: How will the new identity be communicated to customers?

Fashion 130

Fashion Marketing Social Media Strategy 130

Parcel Pending

JUNE 3, 2021

Why the Post Purchase Experience is Paramount. Improving the post purchase experience for your customers pays dividends in terms of sales, customer loyalty , and lower customer acquisition costs. Specifically, a good post purchase customer experience delivers four key benefits: .

Customer Retention 52

Customer Retention Consumer Flow Tailored 52

Inside Retail

AUGUST 8, 2021

IR: How would you describe the Lime customer? TG: The Lime customer is both the riders who we provide our service to as well as the cities we partner with. TG: The Lime customer is both the riders who we provide our service to as well as the cities we partner with.

Marketing 147

Marketing Other Design Planning 147

Inside Retail

MAY 12, 2022

Our view was you get into business, you own the majority, you run your company, you have complete control on every level, and the moment you don’t, you exit. I would have said that any other way was a disaster,” Jeremy said. Carving 20 years off the journey. But Harrington was persistent. Growing fast is sometimes dangerous.

Beauty and Health 130

Beauty and Health Other Light Management 130