Inside Retail

MAY 31, 2021

With customers returning to bricks-and-mortar stores, and retail trade beginning to return to something resembling a pre-pandemic ‘normal’, shop-floor sales people are once again the first touch-point many customers will come in contact with when they want to buy. But do their skills still stack up?

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Inside Retail

DECEMBER 11, 2022

The majority of retail sales courses are generic and hard to relate to. Kirsty James, training manager at RM Williams, put it like this: ”Now, working with the RedSeed film crew, our team can experience short, sharp nuggets of ‘what good looks like’ so they’re able to take it in, learn from that and be able to do it.” .

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Inside Retail

MARCH 18, 2024

With Gen Z now dominating the ranks of Australian retail workers, traditional learning models are failing to deliver for businesses. Now retailers are turning to new digital techniques that boost retention – and their bottom lines. It also helps retailers identify knowledge gaps among their staff.

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Inside Retail

JUNE 13, 2023

Ikea is training call centre workers to become interior design advisers as the Swedish furniture giant aims to offer more home improvement services and hand run-of-the-mill customer queries to an artificial intelligence bot called Billie. billion, or 25 per cent of total sales in Ingka’s financial year ending August 31, 2022.

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Inside Retail

JANUARY 16, 2023

Coaching is essential in the retail environment, and it’s proven to improve the performance of individual employees and organisations. However, with an integrated coaching tool and good training, coaching can be quick, easy and available for your whole team. . It means you can give quick and specific feedback on the retail floor.

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Inside Retail

APRIL 13, 2022

You’ve chosen a great retail sales program for your team. Training your team is a significant investment, so it’s important to ensure that it’s driving the results you need, such as improved sales figures, growth in conversions, or net promoter scores. . Download: 3 Sales Coaching Tips for Busy Retail Managers.

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Inside Retail

APRIL 14, 2021

Mosaic Brands, owner and operator of the Noni B, Millers, Rivers, Katies, Autograph, Rockmans, beme, W.Lane and Crossroads brands, is launching a nationwide training academy to help its employees gain the skills necessary to succeed in retail.

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Inside Retail

MARCH 1, 2023

Retail theft has hit record levels in Australia, government statistics show, putting pressure on grocery giants Woolworths Group Ltd and Coles Group Ltd that are already struggling with soaring supply costs and freight blockages. Neither state’s data specified which retailers reported theft. Store theft rose 23.7

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Inside Retail

MARCH 6, 2024

The renowned global platform for pre-loved luxury fashion recently unveiled its latest endeavour, a celebrity closet sale featuring Academy Award winner Jessica Chastain and esteemed stylist Elizabeth Stewart. Proceeds from the sale will go towards Women for Women International.

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Retail Focus

JANUARY 5, 2024

Senior Retail Consultant at Univers Retail | Published author | Visiting lecturer. Luxury retail has undergone a significant transformation driven by digital technology and changing consumer expectations. Digital Sphere: Beyond the Traditional Boundaries Digitalisation in luxury retail encompasses more than just e-commerce.

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Inside Retail

OCTOBER 24, 2022

In 2018, specialty vacuum and cleaning retailer Godfreys was delisted from the ASX and bought back by the family of John Johnson, who started the business 90 years ago. Godfreys CEO David Lee told Inside Retail that the retailer has refurbished about 60 stores over the last two years. We want to do it properly’,” Lee said.

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Inside Retail

APRIL 15, 2021

Mosaic Brands, the business behind some of Australia’s biggest womenswear retail chains — Noni B, Millers, Rivers, Katies, Autograph, Rockmans, beme, W.Lane and Crossroads — is giving frontline retail staff the opportunity to gain a Certificate III or Certificate IV in Retail through a new online training program.

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Inside Retail

MARCH 7, 2024

Despite being predominantly run by women, who make up an estimated 66 per cent of the total retail workforce in Australia, the retail industry continues to grapple with the underrepresentation of women in senior leadership positions and the persistent gender pay gap.

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Inside Retail

NOVEMBER 7, 2022

Trans-Tasman retailer Strandbags has changed its brand name to Strand as part of a multi-year modernisation strategy to attract new customers. Earlier this year, the retailer launched two private labels – Evity and Nere – which she said have both exceeded revenue targets.

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Inside Retail

NOVEMBER 3, 2022

The chain, which is owned by Super Retail Group , has received two Retailer Awards for its rCX store concept, which first launched in Doncaster, Victoria, in March 2020, and had since been rolled out to 11 stores across the country. In Australia, the retailer’s sales grew by 20 per cent, to $1.21

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Retail Times

MARCH 6, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Circle K has successfully launched a scalable game-based training solution, with a virtual 3D Circle K store to train frontline staff to achieve their customer service and sales goals.

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Inside Retail

JANUARY 21, 2024

According to Reuters , the US tech giant slashed retail prices by as much as 500 yuan ($70) on select iPhone models. The story so far According to Kaur, apart from the usual festive sales periods associated with 11.11 But now, we are seeing item prices drop a lot earlier in a lot of markets within APAC,” she told Inside Retail.

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Inside Retail

NOVEMBER 9, 2023

Pre-orders from major retailers like Tesco and Walmart are significantly down. If this is indeed a bellwether for the festive season, retailers could be in trouble. Cost-of-living pressures, inflation and interest rates are combining to make life tough in retail. Many retailers are doing it tough.

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Inside Retail

JANUARY 9, 2023

The company – which services more than 220 retailers under the banners Betta Home Living, Furniture Zone, and RT Edwards – will occupy a consolidated 5600sqm warehouse and office headquarters at the airport’s Da Vinci educational and industrial precinct. . The new developments are expected to be completed early this year.

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Inside Retail

MAY 11, 2023

This provides opportunities for speciality coffee retailers such as Padre Coffee, which can capitalise on this continued demand. With hybrid cafe and retail spaces and roasters located across Melbourne and Noosa, the brand is opening a new concept store in Paddington, in Sydney’s eastern suburbs.

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Inside Retail

MARCH 14, 2022

You’ve invested time and money into training your front-line staff, but are you getting measurable value from your staff training programs? When you don’t have a lot of time to analyse how your investment in training is changing your team’s behaviour, it can be hard to prove your investment. Well, let’s get that sorted.

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Inside Retail

NOVEMBER 11, 2022

So, what can retailers do to keep up? After several years of disrupted holiday spending due to the spread of Covid-19 and lockdown efforts to curb its spread, Christmas 2022 was looking to be a much healthier spending season for retailers. Here, we’ll take a look at some of these takeaways. So, how can you achieve that?

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Inside Retail

SEPTEMBER 22, 2021

Michael Hill has best-in-class training to onboard new team members to ensure they succeed. And seasonable casuals will have access to more generous benefits after their first month with the business, Matthews said, including discounts on product, training and development, and the opportunity for career progression. per cent. “As

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Inside Retail

JUNE 19, 2022

Australian retail spending is now higher than it was tracking before the pandemic, but data from Deloitte suggests celebrations should be held in check. The quarterly Deloitte Access Economics’ Retail Forecasts finds that – based on trend analysis – real retail spending during the quarter to March 31 ran 6.2

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Inside Retail

JULY 6, 2023

The end-of-year peak period is a critical time for the retail industry. However, this year poses both challenges and opportunities for retailers as they prepare for end-of-year sales events. In this environment, retailers need to be strategic in how they capture consumer attention and drive sales.

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Inside Retail

APRIL 26, 2021

Training is an important part of onboarding new team members, and keeping existing ones engaged in their work. But not all training is created equal. Typically, training fits into one of two categories; active and passive. In this situation it probably won’t produce the outcomes a business is wanting. How do we do it at RedSeed?

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Inside Retail

JULY 13, 2021

It’s been a little more than two years since I last wrote about the premiumisation of pet food and supplies for Inside Retail. Retailers are stepping up to offer products and services to suit. This should see pet supplies sales value continue to grow in the near to medium term, even as volume growth may slow.

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Retail Focus

AUGUST 8, 2023

Running a successful retail business involves juggling multiple tasks and responsibilities. In this article, we explore different aspects of retail business operations that you should consider outsourcing. Order Fulfillment When outsourcing, retailers can benefit from streamlined inventory management, order processing, and shipping.

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Retail Focus

NOVEMBER 3, 2023

The full transformation of the retail business into the digital space opens up a new world of opportunities. The intent behind digital transformation is fully transitioning from traditional roles in retail processes, including sales, marketing, and customer service. Allowing retailers to track product movement.

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Inside Retail

AUGUST 17, 2021

By adding the DK product range to our vans, it enables our franchisees to tap into the equity of the brand and offer for sale products not commonly found on a coffee van,” said Cranch. In an ideal world, we would like the new Donut King franchisees to train in our new training facility at Miami on the Gold Coast.

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Inside Retail

DECEMBER 14, 2021

billion in the remaining 10 days to Christmas, according to the National Retail Association. “Although there is a growing trend that sees consumers knocking off Christmas shopping earlier than in previous years, the final 10 days is still a frantic time for retailers across the country.” The post Retail tipped to earn $20.5

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Inside Retail

NOVEMBER 30, 2021

Online liquor retailers in NSW have been warned they face undercover investigations to test they are complying with reforms introduced in July designed to make it harder to sell alcohol to minors and problem drinkers. Then we will hit the underground,” said Argeres. “We

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Inside Retail

JULY 24, 2022

Footwear retailer Accent Group has reported strong delivery volume of new products is returning, however subdued sales volumes in May and June were below expectations. million spent on impairment charges relating to store lease assets in a small number of stores where sales traffic levels have still not recovered.

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Inside Retail

FEBRUARY 19, 2023

A major municipal rejuvenation project is presenting enticing opportunities for retailers at the heart of Queensland’s historic city of Ipswich. Thus far, early retail tenancies have proved highly successful. Beyond that, we’re now deeply focused on creating a genuine food and experience leisure offer.”

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Inside Retail

NOVEMBER 6, 2022

Yet even we have noticed that retailers appear to be decking the halls and increasing the play count for Mariah Carey’s ‘All I want for Christmas is You’, earlier each year. We’ve also noticed an increase in advertising for big sale events including Black Friday, Cyber Monday, Click Frenzy, and even Afterpay Day.

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Inside Retail

JULY 28, 2021

Inside Retail: Can you tell us about the Tanaka Optical story? There were a few challenges that we had to brace through but the following are the more significant ones: Retail innovation. Manpower, recruitment and staff training. As expected, sales picked up when the measures eased.

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Theatro

JUNE 15, 2022

Retailers have long struggled with high attrition rates and the constant burden of hiring and assimilating new employees. That’s why Theatro has designed a cost-effective solution to streamline training and onboarding efforts, allowing new team members to become valuable assets to the team—even on their very first day. .

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