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From smart mirrors to in-car shopping: the tech shaping retail’s future

Inside Retail

Rather, Perera believes that the right way for retailers to assess and prioritise these trends is to start with a customer-focused perspective. A key one, he said, is personalisation, as the demand for a tailored and customised shopping experience becomes higher over time.

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“This is a milestone in our expansion efforts”: Levi’s GM for South Asia

Inside Retail

The new 6000-square-foot store not only underscores the denim brand’s commitment to the Indian market but also showcases its innovative NextGen Indigo store concept, designed to enhance the consumer shopping experience.

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Kate Spade CEO: “The power of TikTok for product discovery is incredible”

Inside Retail

We’ve had customers shopping while on vacation in another city, who continue to shop with that sales associate from afar after returning home. We pulse post-purchase surveys to our customers both online and in-store and conduct focus groups, shop-alongs, and customer intercepts to understand and stay close to our customers.

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Fun, diversity and community: Welcome to the evolution of shopping centres

Inside Retail

After almost two years of offering essential services to the community since Covid-19 hit, shopping centres are ready to inject fun into the retail experience. Inside Retail : Since Covid, how do you think shopping centres are evolving in this new environment? What does that look like for shopping centres?

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Preparing for EOFY sales success: 2024 omnichannel approach

Inside Retail

Today, customers aren’t choosing between shopping online or in-store; 75 per cent of consumers rely on both physical and digital touchpoints throughout their buying journey. Convenient delivery options tailored to your customer base are essential. From a global perspective, returns should be taken seriously.

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Global Shop Solutions Director of Continuous Improvement Achieves 15-Year Milestone

Global Shop

Global Shop Solutions is proud to celebrate 15 years of dedicated service from Daniel Carranco, Director of Continuous Improvement. Global Shop Solutions would not be where we are today without his efforts and initiatives.” Dusty Alexander, President & CEO at Global Shop Solutions. He makes everyone one around him better.

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Navigating the path to gender equality in frontline retail

Inside Retail

These individuals aren’t just stocking shelves and ringing up purchases; they’re the heart and soul of the shopping experience. This entails a commitment to investing in the physical and mental wellbeing of employees by adopting a comprehensive perspective on factors that may adversely affect women.

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