Inside Retail

JANUARY 16, 2023

However, with an integrated coaching tool and good training, coaching can be quick, easy and available for your whole team. . You walk over after the customer has left and congratulate them on their sale, and remind them of the add-on techniques you practised earlier in the week. What should coaching look like? What are the benefits?

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Management Consumer Strategy 246

Inside Retail

APRIL 13, 2022

You’ve chosen a great retail sales program for your team. Training your team is a significant investment, so it’s important to ensure that it’s driving the results you need, such as improved sales figures, growth in conversions, or net promoter scores. . Download: 3 Sales Coaching Tips for Busy Retail Managers.

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Inside Retail

JANUARY 21, 2024

The latest iPhone 15 series, despite its technological advancements, has experienced lacklustre sales in China, with Jefferies analysts reporting a 30 per cent drop in Chinese iPhone sales in the first week of 2024 compared to the same period the previous year. or 12.12, people are anticipating better promotions from vendors.

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Inside Retail

APRIL 14, 2021

Mosaic Brands, owner and operator of the Noni B, Millers, Rivers, Katies, Autograph, Rockmans, beme, W.Lane and Crossroads brands, is launching a nationwide training academy to help its employees gain the skills necessary to succeed in retail.

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Retail Focus

JANUARY 5, 2024

Brands like Chloé, through initiatives like the “Chloé Academy”, showcase the importance of training salespeople to adapt to digital tools, ensuring that the human element remains central even in a digital context. For their staff to effectively navigate this new landscape, brands must invest in training and development.

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Balance Strategy Management Reimagine 147

Inside Retail

APRIL 15, 2021

Mosaic Brands, the business behind some of Australia’s biggest womenswear retail chains — Noni B, Millers, Rivers, Katies, Autograph, Rockmans, beme, W.Lane and Crossroads — is giving frontline retail staff the opportunity to gain a Certificate III or Certificate IV in Retail through a new online training program.

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Engagement Retail Chains Management Design 130

Inside Retail

AUGUST 15, 2021

JB Hi-Fi has delivered another strong year despite the continuation of lockdowns and trading restrictions, with total sales rising 12.6 Unsurprisingly, the business’ online sales also jumped 78.1 billion in a year where most customers were more comfortable than ever before ordering online. per cent to $8.9 per cent to $1.06

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Planning 246

Retail Times

MARCH 6, 2024

Circle K has successfully launched a scalable game-based training solution, with a virtual 3D Circle K store to train frontline staff to achieve their customer service and sales goals. Retail Times - Retail Times, the free online source for all retail sector news

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Inside Retail

JULY 28, 2021

From there we launched the Omakase eyewear styling service online. We created our first overseas store by integrating the online service to even further reinforce the personalised touch of our customers’ brand experience. Manpower, recruitment and staff training. As expected, sales picked up when the measures eased.

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Inside Retail

JULY 6, 2023

However, this year poses both challenges and opportunities for retailers as they prepare for end-of-year sales events. As a result, many consumers are expected to postpone discretionary purchases until peak season, where they are more likely to find sales and discounts.

Strategy 242

Strategy Promotion Consumer Engagement 242

Inside Retail

APRIL 26, 2021

Training is an important part of onboarding new team members, and keeping existing ones engaged in their work. But not all training is created equal. Typically, training fits into one of two categories; active and passive. In this situation it probably won’t produce the outcomes a business is wanting. How do we do it at RedSeed?

Engagement 130

Engagement Management Design 130

Retail Focus

NOVEMBER 3, 2023

The intent behind digital transformation is fully transitioning from traditional roles in retail processes, including sales, marketing, and customer service. Consumers in the digital era have many choices in the retail space, including online shops, mobile apps, and in-store. Management of inventory sales. Product descriptions.

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Tailored Curate Space Consumer 130

Inside Retail

DECEMBER 14, 2021

” Lamb added that online delivery delays have pushed more customers in-store to get their hands on their preferred presents, providing a much needed boost to CBD retailers that have been adversely affected by the Covid-19 pandemic’s movement restrictions. Retail workers are not the police or trained security personnel.

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Shopping Consumer 264

Inside Retail

OCTOBER 24, 2022

Godfreys has also invested in a new e-commerce platform within the last three years, which has contributed to an increase in online sales. Lee also affirms that Godfreys will continue to invest in staff training. We have 170-odd stores, and a lot of sales members. They now make up around 10 per cent of total revenue.

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Perspective Social Media Promotion Engagement 246

Inside Retail

NOVEMBER 9, 2023

Expect sales to start earlier and discounts to be deeper, which is good news for shoppers. Use the data from online to inform your in-store displays. Train your staff If footfall holds up, retailers will have more temporary and casual staff. So, training is critical. Likewise, many shoppers just want the easy solution.

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Gifts Display Line Shopping 130

Inside Retail

MARCH 14, 2022

You’ve invested time and money into training your front-line staff, but are you getting measurable value from your staff training programs? When you don’t have a lot of time to analyse how your investment in training is changing your team’s behaviour, it can be hard to prove your investment. Well, let’s get that sorted.

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Management Engagement Line 130

Retail Focus

AUGUST 8, 2023

Outsourcing this critical function frees up valuable time and resources, enabling retailers to concentrate on sales and customer service. Well-trained agents can handle inquiries and complaints and even provide product knowledge, enhancing overall customer satisfaction.

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Social Media Customer Retention Management Engagement 130

Inside Retail

JULY 13, 2021

This should see pet supplies sales value continue to grow in the near to medium term, even as volume growth may slow. According to the latest Ibisworld research on pet supplies in Australia, although coming off a low base, online pet supplies are set to grow in double digits. The post Opinion: Is the pandemic pet boom sustainable?

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Gifts Consumer Other Design 246

Inside Retail

NOVEMBER 6, 2022

We’ve also noticed an increase in advertising for big sale events including Black Friday, Cyber Monday, Click Frenzy, and even Afterpay Day. Even before thinking about the specifics, the timing of these sales appears challenging for both retailers and consumers, not to mention supply chains. of the total for the year.

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Consumer Planning Gifts Advertising 246

Inside Retail

JUNE 8, 2021

Meanwhile, the launch of a virtual sales channel – where customers can video chat with a sales assistant before making a purchase – created new pain points, even if it did drive revenue. “We So we came up with this concept of building out a customer experience hub that is part online support office, part store.”.

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Tailored Space Location Concept 246

Inside Retail

APRIL 4, 2024

A journey that began with product adaptation is now advancing into store design, staff training and the embrace of sales channels like influencers and social media platforms that not so long ago might have seemed unimaginable for a conservative, traditional Italian shoemaker. “We People entering the stores buy online,” added Bodoni.

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Strategy Consumer Marketing Fashion 130

Inside Retail

MAY 4, 2023

Inside Retail’s Top 50 People in E-Commerce is an annual ranking of the most impressive and inspiring leaders in Australia’s online retail industry. I ended up spending more and more time at my retail job, and then I took on a full-time role with David Jones as a sales manager. You can download it here. “I

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Management Interior Design Tailored Curate 130

Inside Retail

FEBRUARY 14, 2022

Until recently, the business hadn’t seen a drop in sales figures, and had significantly grown its online sales as more customers shopped from home. However, FY22 has started off relatively slow for the business, with group-wide first half sales down 1.6 Pandemic proves online strategy.

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Planning Strategy Advertising Management 130

Inside Retail

AUGUST 21, 2023

Enter co-founders Corinne Kemp and Luz Restrepo, who created the social enterprise Made by Many Hands in 2020 – an online marketplace for stores owned by migrant women in Australia, which also provides support and tools to the entrepreneurs who run these businesses. This helps to bridge that cultural divide.”

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Inside Retail

NOVEMBER 30, 2021

Online liquor retailers in NSW have been warned they face undercover investigations to test they are complying with reforms introduced in July designed to make it harder to sell alcohol to minors and problem drinkers. Then we will hit the underground,” said Argeres. “We

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Consumer Design 130

Inside Retail

MAY 11, 2023

Set to open in June this year, the store will feature an espresso bar, a retail section with espresso blends and home-brewing equipment, and a dedicated coffee training and education space. It will also have a big focus on training and education as well,” White said.

Space 238

Space Perspective Location Planning 238

Inside Retail

NOVEMBER 11, 2022

And when they are shopping, more people will be looking to buy products on sale, or at a discount. This year, then, is more important than ever before for retailers to convert the customers that do interact with them into sales. Here, we’ll take a look at some of these takeaways. The ‘basics’ are still important, but they’re changing.

Customer Retention 130

Customer Retention Consumer Shopping Planning 130

Inside Retail

JUNE 22, 2022

According to Roubler founder & CEO Andrew Northcott, CX became a buzzword in retail at around the same time that the industry began to transition away from traditional bricks and mortar towards e-commerce, as it became clear that great in-store experiences strongly support and drive online purchases.

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Line Management Other Planning 256

Inside Retail

JANUARY 12, 2022

In our business, it takes three months to train a bra fitter ‘the Brava way’, so retention of our loyal staff is very important. Losing even one trained fitter can put pressure on others, so looking after and caring for our team is a priority. Naturally, we then suffer lower sales, as our customers [are] also in isolation.

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Other Outdoor Apparel Shopping 264

Inside Retail

SEPTEMBER 20, 2022

During the Covid-19 pandemic, grocers managed an unprecedented level of online orders for fulfilment via delivery and click-and-collect. With a return to in-store shopping, demand for online services has become more manageable. Without a robust ATP, online grocers end up offering products they cannot deliver.

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Layout Promotion Pattern Management 243

Inside Retail

JUNE 28, 2023

Apple’s move illustrates how livestreaming is evolving in China from an initial model of massive sales via big discounts, as more big brands seek greater control of a process rendered costly by a fragmenting market and growing use of superhosts. million viewers within an hour in May.

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Apparel Advertising Consumer Promotion 130

Inside Retail

JANUARY 5, 2023

The sportswear brand is teaming up with streaming giant Netflix to bring its Nike Training Club (NTC) content to a global audience. There are five training programs across ten languages – with each session including multiple episodes – and more programs are due to roll out throughout the year.

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Customer Engagement Engagement Consumer Strategy 244

Inside Retail

NOVEMBER 23, 2022

That’s why it’s so important to prioritise their mental health and well-being during the peak sales period. Provide adequate training and encouragement. To build up their confidence, you must provide quality training before and during peak trade and give them frequent encouragement.

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Flow Management Promotion Strategy 130

RetailMinded

FEBRUARY 1, 2024

.” Speaking of standards, The Retail Doctor , Bob Phibbs, shared with me that “any way that you can train an employee to engage a customer is important. Smart retailers will blend this with their traditional trainings.” ” I couldn’t agree more. Truly fascinating stuff,” Quinn shares.

Perspective 119

Perspective Engagement Merchandising Consumer 119

Inside Retail

MARCH 6, 2023

An online event celebrating women-led fashion brands has reached nearly one million people in its first day, Her Black Book co-founder Julie Stevanja says , highlighting an appetite for Australian shoppers to support the women behind pioneering labels. The pair, which previously launched Stylerunner, last year welcomed $1.6

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Social Media Fashion Tailored Other 245

Retail Focus

OCTOBER 21, 2022

They can provide tech support, training and organise repairs. This is the area with the most buzz and excitement, a community of gamers who compete or connect with each other in person or online through live-streaming events and e-gaming tournaments. The Microsoft Experience Centre never planned to measure success by sales alone.

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Reimagine Promotion Display Location 246

Inside Retail

JULY 18, 2022

It is often written off as being relevant only to gamers but, from a retailing perspective, it can be a powerful sales tool and should not be discounted. An immersive VR experience was offered to entertain passengers travelling across The English Channel between Paris and London on the Eurostar train. AR in your home.

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Architecture Department Stores Perspective Advertising 130