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Inbox to doorstep: Three strategies to elevate your post-purchase experience

Inside Retail

From the moment a purchase is confirmed to when it arrives at the customer’s doorstep, Klaviyo ’s intelligent marketing automation tools track progress and inform customers where their eagerly anticipated purchase is at. These emails are no longer just a nice-to-have – they need to become a key part of your customer service strategy.”

Strategy 290
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How forecasting can enhance cash flow in the retail sector

Retail Focus

Tools which use machine learning and predictive analytics can use information from past sales, foot traffic and online interactions and turn this into insights for the future. For retailers, this is an essential tool for managing staff, stock and promotional campaigns. After all, how and when was a dataset collected?

Flow 147
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How AI is set to revolutionise inventory management

Inside Retail

Great product diversity, changing consumer demands, and the expansion of e-commerce have turned inventory management into a major pain point for retailers. Poor inventory management results in overstocking and under-stocking, impaired cash flow, and losses from theft and spoilage. Here are some reasons why: 1.

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ICYMI: Here are five strategies to leverage marketable moments in 2024

Inside Retail

Klaviyo – an intelligent marketing automation platform – has created the ultimate calendar with more than 150 key e-commerce dates to consider when planning and executing your year-long marketing strategy. One way of driving such feedback is by including it in your email flow to customers post-delivery, including a link to your ratings page.

Strategy 130
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Post-BFCM: Four strategies to retain your new customers

Inside Retail

This week the company shares four strategies that retailers can leverage to capitalise on post-BFCM momentum and retain new customers. What were your top-performing campaigns and flows? Set up automated email flows triggered by specific customer actions, ensuring timely and relevant communication. What deals outperformed others?

Strategy 130
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Five Shipping Tips To Benefit Your Ecommerce SMB Strategy

RetailMinded

One of the most significant issues of all is figuring out how you’re going to manage the complexities of shipping, both domestically and internationally. Today, we’re sharing our top tips on the best ways to optimize your shipping strategy and grow your ecommerce business.

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How automation can help retailers reduce back-office costs and grow

Inside Retail

I think you find that in retail, getting started in those sorts of projects requires senior management, usually the finance team, to really understand what’s possible,” Christophe DuMonet, managing director of Esker Australia, a global cloud platform that offers AI-based order-to-cash and source-to-pay solutions, told Inside Retail. “You