Sun.Mar 03, 2024

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Retention and loyalty – how to grow when the market is down

Inside Retail

The 2024 Australian Retail Outlook is out now. This must-read resource is packed with exclusive insights from Inside Retail’s survey of retailers about their performance, plans and predictions for the year ahead; trend analyses and advice from industry experts; and interviews with leading retailers, including Ikea, Lush, Outland Denim, Milligram, and many more, about their growth strategies in 2024 and beyond.

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What Can Young Lawyers Teach Us About The Future Of Workspaces?

All Work

Younger lawyers prioritize a legal workplace that supports flexibility, equality, and collaboration, favoring environments with open spaces and modern aesthetics over traditional “men’s club” interiors; these preferences are reshaping law firm office design. Hybrid work models integrating office and remote work are preferred by younger attorneys, and law firm spaces with amenities like themed collaboration zones and well-equipped tech setups for virtual interactions are becomin

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Mosaic Brands faces court for failing to deliver online orders on time

Inside Retail

Mosaic Brands is facing legal action for allegedly breaching the Australian Consumer Law by failing to deliver “several hundred thousand products” to its customers within advertised timeframes. The Australian Competition and Consumer Commission commenced proceedings in the Federal Court alleging that the fashion retailer dispatched over 26 per cent of orders from its warehouses as long as 20 days – and in some cases more than 40 days – after the purchase date.

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Betty’s Burgers leads new food lineup at Sydney Airport

Inside Retail

Betty’s Burgers has opened a casual dining district in the T1 International terminal, the brand’s first airport outlet. In addition to Betty’s Burgers, Oporto – the home of the Bondi Burger, and the burrito-making business, Mad Mex, also opened their locations at Sydney Airport. “As one of Australia’s most iconic burger brands, we could not be more thrilled to expand our food offering at the International terminal by welcoming Betty’s Burgers, delivering an Australian airport f

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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How Hue’s Nicole Clay is making the beauty industry more inclusive

Inside Retail

The global market for Black haircare products was estimated at around $9.56 billion in 2023 and is expected to grow to $15.34 billion by 2033, representing a compound annual growth rate of 4.84 per cent, according to market research firm MarketResearch.biz. However, even though Black women, and the BIPOC community more broadly, are the largest driver of sales across multiple beauty product categories, they are often the least represented in the multibillion-dollar industry.

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Brisbane Fashion Festival confirms August return 

Inside Retail

Brisbane Fashion Festival , Queensland’s largest fashion runway event, is returning this year in August. Running from Sunday August 25 to Friday August 30, The 17th Brisbane Fashion Festival will feature an expanded program of new events spread across six days. The Festival will take place in the heart of Brisbane City at King George Square and City Hall and is expected to welcome more than 4000 visitors during the week.

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Change is in the air, with Jetstar’s new uniforms designed by Ginger & Smart

Inside Retail

As Australia’s Jetstar approaches its 20th birthday, it has unveiled a new look to enter its next decade of business. The airline worked with Australian fashion brand Ginger & Smart to encapsulate its vision for the next 20 years in a collection of new uniforms for its air and ground crews. It’s not foreign for airlines to tap prominent local designers to head up their uniform redesigns; Vivienne Westwood for Virgin Atlantic, Christian Lacroix for Air France, Emilio Pucci and Roy Halston for

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How scrutiny over prices could impact Coles’ and Woolworths’ loyalty programs

Inside Retail

Customer loyalty and membership are a valuable asset for many reasons, so it should come as no surprise that retailers are honing their attention on this space, with the current economic climate and cost-of-living pressures here for the long haul. Loyalty programs are increasingly playing a pivotal role in the success of Australian retailers across sectors, as they provide lucrative data around customer preferences, allowing for a tailored experience.

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From LPGA stars to cutting-edge tech, Ecco sets its sights on the Apac market

Inside Retail

In the leadup to the HSBC Women’s World Championship in Singapore last week, Ecco , the renowned Danish premium leather footwear and lifestyle brand, unveiled a cutting-edge new golf shoe and announced LPGA Tour star Alison Lee as its newest ambassador. Lee joins Lydia Ko, another Ecco brand ambassador, and solidifies Ecco’s position as a frontrunner in the golfing industry.

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