Wed.Dec 20, 2023

article thumbnail

Australia Post to pay $2.9 million for lost, damaged parcels

Inside Retail

Australia Post and its subsidiary StarTrack have committed to pay about $2.9 million in compensation for lost or damaged parcels. The failure affected about 10,500 business contract customers and fewer than 1000 recipients of StarTrack deliveries, according to the Australian Competition and Consumer Commission (ACCC). The consumer watchdog said that the two companies admitted they likely committed misleading or deceptive practices when they declined compensation requests and incorrectly told som

Consumer 246
article thumbnail

Philips MyCreation circular approach brings sustainability to the next level

Design Wanted

Contributing to a circular society, Philips MyCreation luminaires make a statement by demonstrating how technology and sustainability can be a powerful and beneficial match that holds […] The post Philips MyCreation circular approach brings sustainability to the next level appeared first on DesignWanted.

Light 105
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Polo Ralph Lauren expands Sydney footprint

Inside Retail

Polo Ralph Lauren is growing its presence in Australia by opening a new store in Sydney’s Westfield Warringah Mall. The store stocks Polo Ralph Lauren men’s and women’s clothing, which will be available to customers right before Christmas. The product selection includes the latest items from the women’s Spring Summer 2023 collections, with some pieces available exclusively to the new store.

Shopping 240
article thumbnail

“Innovation can only come from exploring the unknown.”- Ignacio Gomez, Aedas

Design Middleeast

Ignacio Gomez, Global Design Principal at Aedas, addresses what differentiates the company from its competitors, making a positive influence on communities, development under his leadership, and how innovation is key to success. By Roma Arora What would you say are the three most important aspects that sets Aedas apart from other architecture firms globally?

article thumbnail

Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

article thumbnail

How Haus of Dizzy uses bold and bright jewellery to advocate and inspire

Inside Retail

Kristy Dickinson is a jewellery designer and founded Haus of Dizzy, to amplify the voices of those who have been silenced. Haus of Dizzy was featured as one of the 20 Coolest Retailers in Australia, in the November issue of Inside Retail magazine. Inside Retail : Tell me about your career journey – as a jewellery designer and the founder of Haus of Dizzy.

article thumbnail

Fun Holiday Desserts to Add to Your Menu This Year

Mindful Design

If you’re anything like us, the one thing you love about the holidays is that you feel less guilty when it comes to enjoying your desserts. Office holiday parties turn into a collective excuse to dive into cakes and cookies out of solidarity, gratitude, and an all-around sense of celebration. Family gatherings end up turning […] The post Fun Holiday Desserts to Add to Your Menu This Year appeared first on Mindful Design Consulting.

Design 85

More Trending

article thumbnail

Oskay Store by True Thing Design Studio

Retail Design Blog

OskayStore is a curated space in the historic First Bank Warehouse in Yancheng, Kaohsiung. Drawing inspiration from my perspective growing.

article thumbnail

Melbourne retail identity Franco Cozzo dies

Inside Retail

Melbourne furniture businessman Franco Cozzo – whose catchy television commercials and larger-than-life personality made him something of a Victorian identity – has passed away at the age of 87. “It is with great sadness that we announce the passing of our beloved Franco Cozzo,” his family said in a statement. “He was surrounded by his loving wife and family.” Cozzo rose to fame after appearing in a series of TV advertisements for his furniture store in the 1980s, with hi

article thumbnail

Media.Monks Offices by Raw Design Consultants

Retail Design Blog

Raw Design Consultants completed a playful and yet sophisticated space for the Media.Monks offices in Singapore. A harmonious fusion of.

Harmony 90
article thumbnail

Analysis: What Coupang’s acquisition means for Farfetch

Inside Retail

The retail world is abuzz with the $742 million (US$500 million) acquisition of Farfetch Holdings by South Korean e-commerce company Coupang together with investment firm Greenoaks. In a statement, Bom Kim, founder and CEO of Coupang, declared, “Farfetch is a landmark of the luxury landscape and has been a transformative force in demonstrating that online luxury is the future of luxury retail.

Boutique 130
article thumbnail

Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

article thumbnail

Aesop store

Retail Design Blog

Little over eight years after first opening up shop in Munich, cosmetics brand Aesop has opened a second retail space.

article thumbnail

Lessons for the retail sector from the year that was

Inside Retail

As 2023 comes to a close and we look back on the year that was – and the year ahead – the Australian retail sector is on fast-forward. Once upon a time, the festive season was the last gasp before a January slowdown. Multiple industries across the country took a much-deserved breather. But it feels like in the past decade, that break has been eroded.

article thumbnail

MotorSkins is reshaping the way humans interact with technology

Design Wanted

SELK technology, MotorSkins‘ flagship innovation, integrates soft robotics, fluid logic, and software/API into a cohesive and dynamic system. Its sophisticated multilayered textile structure exemplifies programmable matter, […] The post MotorSkins is reshaping the way humans interact with technology appeared first on DesignWanted.

Design 59
article thumbnail

Why retail crime rises at Christmas and how to prevent it

Inside Retail

Societal pressures and a sense of entitlement suggest that this Christmas period will be a challenge for retailers to manage theft and customer aggression. The need for continued vigilance and innovative approaches towards retail crime prevention is essential to maximise retail profits and workers’ safety. High foot traffic and crowded stores during this period make it easier for shoplifters to blend in and commit theft.

article thumbnail

How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

Wonka x theory11 Playing Cards by Peter Voth

Retail Design Blog

For this edition of Curator’s Insight, we will take a deep look at Peter Voth‘s design for Wonka x theory11.

Design 74
article thumbnail

Dorm Amenities Every University Should Offer

Parcel Pending

Shifting demands for dorm amenities that blossomed during the pandemic are becoming a reality in student housing. Now, residence hall administrators are reviewing the research to differentiate between “nice to haves” and campus living necessities. Below are the top university campus improvement ideas and dorm amenities every institution should offer and a glimpse into over-the-top extras that a few college campus housing options offer. #1 Fast, Free Internet Everywhere With textbooks, assignment

Outdoor 52
article thumbnail

New Year, New Adventures…

Fashion Retail

New Year, New Adventures. The Fashion Retailer blog officially becomes TFR Management Consulting, specializing in supporting lifestyle brands in the development of their strategy and execution, as well as improving operations throughout the value chain.

Fashion 52
article thumbnail

Brazil: Payment for Environmental Services and REDD+ Main concepts, instruments and opportunities, according to Brazil’s federal and state legislators

Eye on ESG

Following COP28 in Dubai, where our partner Luiz Gustavo Bezerra was present and participated in various discussions related to the transition to a low-carbon economy and the role of economic instruments and carbon markets, among several other topics, the implementation of initiatives that financially value the adoption of environmentally desirable practices by individuals and institutions is appropriate and urgent, in addition to command and control mechanisms that are limited to penalizing env

Concept 52
article thumbnail

Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

article thumbnail

Top 10 Trade Shows in Houston 2024 

Trade Show Booth Companies - Trade Group

This Texas city is genuinely out of this world. Houston is renowned for its unique blend of Southern charm and cosmopolitan flair. As the saying goes, just like in Texas, everything is bigger in Houston – and so are its trade shows. Another profound aspect of Houston is its diversity; it’s a melting pot of cultures, cuisines, and languages, making it one of the most ethnically diverse cities in the United States.

article thumbnail

Looking Back on 2023: Increasing In-Store Spending with Design & Technology

Retail Design Solutions

Introduction. In today’s digital age, retailers are constantly seeking innovative ways to enhance the in-store shopping experience and boost spending. As the year draws to a close we look back over 2023 and one such technology that has gained significant attention, Digital Display Systems. RDS uses a range of digital design tools and techniques to create compelling layouts to engage and entice customers, ultimately leading to increased sales.

Layout 52
article thumbnail

News Release: Theatro Shines in 2024 RIS Software Leaderboard with 9 Top Rankings

Theatro

Excelling Again in Technology Innovation, ROI, and Customer Satisfaction Dallas, TX – December 20, 2023 – Theatro, a leader in voice-enabled mobile communication solutions, announces its impressive performance in the 2024 RIS Software Leaderboard. This prestigious annual retail customer satisfaction survey of the industry’s top software vendors, conducted by RIS, highlights Theatro’s formidable presence in retail technology.

article thumbnail

CACI: people aged over 55 believe there are not enough shops tailored to them on the high street

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! According to a recent consumer survey conducted by people and place specialists, CACI, the majority of people aged over 55 believe there are not enough shops tailored to them on the high street. This sentiment was reflected across all Acorn groups that have an older demographic, and despite being satisfied with local services and leisure options, […

article thumbnail

Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

article thumbnail

How the Product Development Works in 5 Stages

Retail Bound

The product development process is an intricately woven journey, marked by a multitude of complex tasks. From the first idea to the final launch, each phase demands close attention to detail, strategic planning, and cross-disciplinary collaboration. The complexity arises from the need to seamlessly integrate several diverse elements. Market research, technical feasibility, user-centered design, engineering, manufacturing, and quality testing all must be considered.

Concept 52
article thumbnail

LEON unveils Veganuary 2024 Menu

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Say goodbye to post-Christmas blues, as LEON introduces its Veganuary 2024 menu, which is all about Gut-Healing Goodness and Plant Power. Get ready for a line-up of plantilicious dishes that are not only a treat for the taste buds but are a treat for the gut too.

Line 52
article thumbnail

Five signs it’s time to adopt a customer data platform (CDP)

Inside Retail

As your brand grows and you incorporate more tools into your tech stack, it’s time to start thinking about how you put all your customer data into action. A customer data platform (CDP) is an essential tool for maximising the value of zero- and first-party data – especially when it comes from multiple data sources. The right CDP serves as a single source of truth that unifies all your customer data across different formats, platforms, and systems – all accessible in one place.

Marketing 130
article thumbnail

Lola’s Cupcakes presents: captivating Christmas treats, with bells on

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Festive indulgence comes with an extra sprinkling of sugar and spice this year as Lola’s Cupcakes unwraps its delectable range of Christmas treats. Capturing the true enchantment of the most magical time of year, each expertly hand-crafted creation from Lola’s’ master bakers, will bring an extra dollop of Christmas cheer to any seasonal celebration – be

52
article thumbnail

The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

article thumbnail

Sustainable and eco-friendly period products from TOTM are making their way into stores of the UK’s leading convenience retailer

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Award-winning sustainable period brand, TOTM, is launching into Co-op stores in the UK, making eco-friendly, 100% organic cotton products more accessible than ever. Co-op will be stocking four of TOTM’s most popular products – regular applicator tampons, super applicator tampons, medium flow pads and super flow pads – in more than 90 locations na

Flow 52
article thumbnail

Getir launches a ‘Christmas Emergency Hotline’ for last-minute festive deliveries, with a free daily treat

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Christmas is one of the most stressful events of the year, resulting in many forgetting to pick up key items and then struggling to purchase them closer to the day thanks to limited shop opening times and availability.

article thumbnail

Angus Dundee Distillers announces distillery project in China

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Angus Dundee Distillers, which owns Tomintoul and Glencadam malt distilleries in Scotland, has today announced it is building a malt whisky distillery and visitor’s experience in Chun’an, China. Construction work is now underway on the project, located in the picturesque setting of the Thousand Island Lake.

article thumbnail

Trigo to announce new retail partnerships and tech capabilities at NRF 2024

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Trigo, a leading provider of autonomous retail technology, including frictionless checkout, to retailers including REWE, Auchan, Tesco, Aldi and Netto, returns to NRF 2024 this year, on Booth 3112. Among the highlights, Trigo will announce a significant expansion of its existing partnership with REWE, which will see the opening of three new large-format

article thumbnail

How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio