Wed.Jun 30, 2021

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How historic Japanese retailer Takashimaya is staying ahead of the times

Inside Retail

From using non-toxic paint in stores to digitising documents to avoid paper waste, more businesses are taking steps to make their physical operations more sustainable. That includes the Japanese department store chain Takashimaya. While its bold approach to sustainable store design entails high upfront costs, it will lead to long-term benefits in the future.

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Designs revealed for London police box successor

Design Week

The City of London has unveiled details of the structure that will replace the capital’s traditional police boxes. Police boxes have been a staple part of London’s urban architecture since the 1930s. At their most popular, there were some 685 on the streets of Greater London. Earlier this year , however, the City of London launched a competition to find a “modern, multifunctional” replacement for the boxes. “Digital service points” Given that technological adv

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Carl’s Jr. new master franchise plans 27 new stores this year

Inside Retail

Carl’s Jr. will open up to 200 restaurants over the next 10 years in Australia under a new master franchise agreement. The burger brand’s parent company CKE Restaurants Holdings has signed an agreement with CJ’s QSR (Franchise) Group, which will now oversee expansion of the US brand across the country. Since introducing Carl’s Jr. to Australia in 2016 in Bateau Bay, New South Wales, the brand has grown to nearly 30 restaurants throughout Victoria, Queensland, South Australia and NSW under separa

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Coca-Cola ends use of non-recycled plastic in on-the-go bottles

Talking Retail

Coca-Cola Great Britain (GB) is now using 100% recycled plastic for its entire range of on-the-go bottles, in partnership with Coca-Cola Europacific Partners (CCEP). The move means that all plastic bottles of 500ml or less are to be made with 100% recycled plastic and will continue to be fully recyclable. The first 100% recycled 500ml bottles will start appearing on shelves from September.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Ex-Sportsgirl CEO Colleen Callander on leading teams during uncertainty

Inside Retail

Keeping your team focused and engaged isn’t always easy. There is a lot of uncertainty around us, but really when hasn’t there been? Change and uncertainty are the only constant, and it’s our roles as retail leaders to manage our teams through this ever-changing world we live in. As a leader, there are many things that are out of our control, however it’s important to stay focused on what we can control, like how we react to situations, the way we behave and the choices and decisions we make.

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Blossom Hill celebrates friendship with Instagram competition

Talking Retail

Treasury Wine Estates is kicking off a digital competition for its Blossom Hill brand, to celebrate International Friendship Day (30 July). Shoppers can enter the competition by sharing an image of their friends on Instagram, using the hashtags #UnfilteredFriendships and #TogetherLetsBlossom, to be in with a chance of winning a gift box containing a polaroid.

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Illegal tobacco seized in Warwickshire

Talking Retail

More than £100,000 worth of illegal tobacco has been seized in Rugby, Warwickshire. The illegal tobacco was found when officers from Rugby Safer Neighbourhood Team and Warwickshire County Council Trading Standards, acting on intelligence, raided a business premises on the outskirts of Rugby. Sniffer dogs identified an illegal tobacco store where 13,846 packs of cigarettes.

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The science behind Olay’s best-selling product

Inside Retail

Procter & Gamble skincare brand Olay recently celebrated one billion sales of its iconic Regenerist Collection jars worldwide. A jar of the Regenerist Micro-sculpting Cream, the leading product in the range, is sold every minute in Australia. Behind the products is a team of scientists responsible for creating the next big seller, which can take anywhere between six months or five years.

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Vimto Out of Home signs deal with Slush Puppie

Talking Retail

Soft drinks supplier Vimto Our of Home has been given the rights to manufacture, manage, distribute and sell frozen drink brand Slush Puppie, in an agreement with the brand’s US owners J & J Snacks Foods Corp. The supplier is planning to launch a new design to “reinvigorate” the brand and “bring it to a. This story continues at Vimto Out of Home signs deal with Slush Puppie.

Planning 119
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Attention please

Inside Retail

When faced with a new brief, start with the view that no one cares. Stop taking it for granted that people will pay attention. No one is interested in what Brand X has to say. At best they’re entirely indifferent. Brands, like all of us if we’re being honest, think they’re the centre of attention. They’re not. It’s shocking, I know, but out there in the real world, the finer details of our work go unnoticed by people with more pressing concerns.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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How will slot machines fare in an ever-changing online gambling environment?

Retail Times

It has been 25 years since American businessman William Scott launched the world’s very first real money online casino. In the early years of online gambling, classic table games like poker, baccarat and roulette were the most popular with players.

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Retail appointments of the week

Inside Retail

Bike Exchange co-founder rides into new role. Melbourne-based cycling marketplace Bike Exchange co-founder Sam Salter has just taken on the newly created role of chief of sales and partnerships officer at the business. Salter is also a non-executive director of BikeExchange Limited and co-founder of technology platform Marketplacer. “A deep knowledge of the cycling industry and understanding of marketplaces are essential to this new global role to help us scale the business.

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MPs call for new Employment Bill

Talking Retail

The Work and Pensions Committee is urging the government to bring forward the Employment Bill to enhance the rights of workers in the low-paid and gig economy. In a report, the committee calls on the government to develop a strategy for responding to long-term changes in the labour market, looking at wellbeing, skills, technology, and. This story continues at MPs call for new Employment Bill.

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Meet the women bringing Latin American fashion to the world

Inside Retail

From Oscar de la Renta, to Carolina Herrera, to Gabriela Hearst, some of the biggest names in fashion are from Latin America. But many designers in the region still don’t get the recognition – and opportunities – they deserve. The Latin American Fashion Summit (LAFS) aims to change that. Started by Estefanía Lacayo and Samantha Tams in 2018, LAFS is all about connecting Latinx designers with key decision-makers in the industry and promoting Latin American talent and innovation to the world.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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ESW: the rise of D2C and why brands need to act now

Retail Times

In a well-ordered world of intermediaries where everyone is making a reasonable margin, brands might never have considered going direct to consumer (DTC), but the old order is crumbling, making DTC a business imperative, and the fastest and most effective way to start is through partnership, says Martim Avillez Oliveira, Chief Commercial Officer - EMEA and APAC at ESW.

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V&A East reveals new “relaxed and inclusive” museum and research centre

Design Week

The V&A has revealed plans for the museum’s two east London sister sites, which it hopes will encourage young people’s creativity and create the next generation of local designers. Museum director Gus Casely-Hayford says that the new site will honour the original V&A’s bold and progressive values but “recast that vision for the 21st century” A render of the interior of V&A East Storehouse Speaking at a press conference to unveil the plans, the director e

Art 101
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IBM survey: pandemic-induced digital reliance creates lingering security side effects

Retail Times

IBM Security today announced the results of a global survey examining consumers’ digital behaviours during the pandemic, as well as their potential long-term impact on cybersecurity. With society becoming increasingly accustomed to digital-first interactions, the study found that preferences for convenience often outweighed security and privacy concerns amongst individuals surveyed – leading to poor choices around passwords and other cybersecurity behaviours.

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Nearly 88 million subscription boxes delivered in 2020

E Delevry

2020 saw UK consumers spend nearly £1.4 billion on subscription box purchases, with almost 88 million deliveries made to consumers, according to the Royal Mail’s new UK Subscription Box Market report. The market has more than doubled in size in the last three years and is set to be worth £1.8 billion by 2025. The popularity of subscription boxes soared during the COVID-19 pandemic, with more than half (55%) of subscription box consumers saying that they signed up for such a service because they

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Retail space requirements to decline but physical stores will remain vital for many sectors, CBRE reports

Retail Times

The pandemic has accelerated the growth of e-commerce in the UK, with online sales increasing by 44% in 2020 and total online penetration reaching 26%, up from 18% pre-pandemic, according to the latest research from global real estate advisor, CBRE.

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5 Ways Digital Price Tags Make Retail Displays More User-Friendly

Instore Design

If you’ve been to Europe over the last 10 or 20 years, you've probably seen digital prices tags (also known as electronic shelf labels or ESLs) in many types of stores. ESLs were invented by a European company—Pricer, based in Sweden—in the early 1990s.

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The rise of D2C and why brands need to act now

Retail Times

In a well-ordered world of intermediaries where everyone is making a reasonable margin, brands might never have considered going direct to consumer (DTC), but the old order is crumbling, making DTC a business imperative, and the fastest and most effective way to start is through partnership, says Martim Avillez Oliveira, Chief Commercial Officer - EMEA and APAC at ESW.

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Nisa supports UK Independents’ Day

Talking Retail

Nisa will be supporting UK Independents’ Day, the national campaign to support and promote independent retailers in the UK, this weekend. In the run-up to UK Independents’ Day on Sunday 4 July, and on the day itself, Nisa is celebrating its partners and independent retailers everywhere with activity across its digital and social channels. The social.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Sofology launches Loop a flexible, sustainable upholstery rental service

Retail Times

Offering the choice of well designed pieces, at an affordable price, for as long as customers need them, Sofology’s Loop initiative brings an innovative new approach to truly sustainable furniture rental.

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Nisa retailers fight food waste with Too Good To Go

Talking Retail

Nisa retailers have saved almost 40,000 Magic Bags of food from going to waste through their partnership with surplus food app, Too Good To Go. There are currently 133 Nisa sites actively fighting food waste with the Too Good To Go app. Together, these retailers have prevented 39,817 Magic Bags of food from being thrown. This story continues at Nisa retailers fight food waste with Too Good To Go.

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Walmart Pulls Fake Yeezy Kicks from Site

VMS

Walmart (Bentonville, Ark.) has pulled its “fake adidas Yeezy foam runners” from its web site following a lawsuit Kanye West and the Yeezy brand, reports Hypebeast. The shoes, which sold for between $23.99 and $24.49, were reportedly an exact duplication of Yeezy’s proprietary design, which retails for $80. “We take allegations like this seriously and are reviewing the claim.

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Ubiquia Inc. Selects Parcel Pending by Quadient as Premier Smart Locker Partner

Parcel Pending

Strategic combination of Parcel Pending’s contactless smart lockers and SQBX tracking software allows commercial properties and educational institutions to seamlessly manage packages, mail and more. Irvine, Calif. (June 30, 2021) – Parcel Pending by Quadient , North America’s leading provider of smart locker solutions for residential, commercial, retail, and university properties in the United States and Canada, is proud to be recognized as the premier smart locker partner for Ubiquia Inc., a wo

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Dixons Carphone’s group sales return to growth as demand for electricals soars during the pandemic, says GlobalData

Retail Times

Following today’s release of Dixons Carphone figures for the 52 weeks ending 1 May 2021; Zoe Mills, senior retail analyst at GlobalData, a leading data and analytics company, offers her view: “Dixons Carphone has shown no signs of slowing down as its electricals performance continues to go from strength to strength, with group sales returning to growth for the first time in three years.

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Ampex Brands Buys Au Bon Pain

VMS

Ampex Brands, owner of more than 400 Pizza Hut, Taco Bell and 7-Eleven stores in the U.S., has acquired Au Bon Pain, reports CNBC. The purchase was finalized yesterday. “Our QSR brands performed extraordinarily well throughout the pandemic as guests moved to drive-thru,” Ampex CEO Tabbassum Mumtaz said in a statement. “That performance allowed us to diversify and jump on a great opportunity to reposition a legacy brand.

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Convenience to be boosted by neighbourhood focus, predicts IGD

Talking Retail

The convenience channel is set to grow 12.5% in the next five years to be worth £229.1bn by 2026, new research reveals. Research by the IGD predicts that over the next few years, a continued focus on neighbourhood locations, underpinned by the higher levels of working from home and suburban living, will boost the convenience. This story continues at Convenience to be boosted by neighbourhood focus, predicts IGD.

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Burberry CEO Steps Down

VMS

Marco Gobbetti, CEO of luxury brand Burberry (London), has resigned from that position after five years, according to The Guardian. Gobbetti reportedly left to accept a position in Italy, closer to his family. Luxury Italian brand Salvatore Ferragamo later announced it had appointed Gobbetti its new CEO. He has previously led brands like Céline, Givenchy and Moschino and will remain in his role at Burberry through the balance of the year.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio