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Retention and loyalty – how to grow when the market is down

Inside Retail

Retailers have also been hit with rising input costs eroding margins, leaving many merchandise, marketing and commerce functions wondering how they are going to achieve more with less. This view is supported by KPMG’s December 2023 Retail Health Index, which suggested that a recovery in retail spending might not occur until late in 2024.

Marketing 290
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Welcome to the new customer experience

Inside Retail

In today’s new normal, the shopping experience is no longer defined by the boundaries of bricks-and-mortar, but by the customer journey as a whole. Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. Creating cohesive customer experiences.

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Planning to sell online in the US? Here are some tactics to ensure success

Inside Retail

Loop is the leading post-purchase platform optimising returns, post-purchase, and reverse logistics for more than 3500 brands, representing about 15 per cent of Shopify’s gross merchandise value. The Shopify-backed company has more than 250 employees and oversees 2 million returns per month.

Planning 290
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Stepping into the future: Bata Thailand’s dynamic transformation unveiled

Inside Retail

On ground strategies According to Parnurat, after the pandemic, the company recognised that almost all of its stores needed enhancements and renovations, with a refresh of furniture, ambient improvements and a refreshed take on visual merchandising. Moreover, she said they had to be authentic to ensure high engagement rates.

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Different Things to Consider Outsourcing in Your Retail Business (and Why)

Retail Focus

This can lead to increased conversions and higher customer retention rates. Social Media Management Outsourcing social media management to experts allows you to leverage various platforms to engage with customers, build brand loyalty, and promote your products effectively.

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From styling Beyoncé to a Paris salon: The rise of Marie France Van Damme

Inside Retail

Hong Kong is where we produce our merchandise. I will be on the road for the next few months meeting customers,” she concluded. The Hong Kong connection Born in Montreal, Van Damme moved to Hong Kong in the 1980s to establish her womenswear manufacturing business, and she has worked in the luxury sector for 30 years.

Fashion 130
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3 Reasons Digital Marketing Matters To Your Retail Business

RetailMinded

Whether your business is engaged purely online or accepts transactions through physical stores, it needs to be digitally present. Although digital marketing is already a familiar and staple strategy for many establishments, some industries and businesses are still reluctant to engage in this approach. Social Media Engagement.

Marketing 106