Inside Retail

AUGUST 11, 2021

Customer retention is important to every business, but loyalty is hard-won, especially when a single bad customer experience can now be easily amplified to a mass audience in a matter of seconds. There are consistent themes across markets around the factors that drive customer loyalty.

Customer Retention 162

Customer Retention Consumer Gifts Advertising 162

CRP

JANUARY 27, 2023

In 2020, she partnered with Macy’s on her own line, Danielle Bernstein. Unboxing not only supports brand storytelling, but also drives customer loyalty and the opportunity to go viral. The result is a truly high-quality unboxing experience that keeps customers engaged and excited for their next shipment.

Gifts 52

Gifts Fashion Color Promotion 52

RetailMinded

JULY 29, 2023

This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms. Finally, there has been a significant shift towards experiential retail, with customers expecting more than just products from retailers.

Strategy 52

Strategy Consumer Social Media Customer Engagement 52

RetailMinded

JULY 29, 2023

This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms. Finally, there has been a significant shift towards experiential retail, with customers expecting more than just products from retailers.

Strategy 52

Strategy Consumer Social Media Customer Engagement 52