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Boost Your Marketing Performance in 2024 with Top Customer Engagement Tools

Retail Focus

In 2024, the landscape of customer engagement tools plays a pivotal role in elevating marketing performance. When selecting the most suitable tool for your needs, it’s crucial to consider key factors: Cost efficiency: Ensure that the tool is cost-effective for effectively reaching and engaging your target audience.

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81% of UK shoppers always open delivery notification emails from retailers, offering increasing customer engagement opportunities

Retail Focus

Retailers and brands who outsource post-purchase updates to third-party fulfillment or courier companies could be missing out on valuable customer engagement opportunities, according to the latest research from Scurri , the next-generation delivery management platform.

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Should Retailers Look to Online Casinos for Inspiration About How to Keep Customers Engaged?

Retail Focus

Customers know how abundant their options are, so if they don’t like what they see at a site they can quickly look elsewhere. Online retailers could learn a lot from the bustling online casino industry when it comes to keeping customers engaged. Online Casino Industry is Designed for Engagement.

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Why local retail communities are important, and how retail design can encourage community retailing.

Retail Focus

It places emphasis on integrating the retail environment with the local community and building strong relationships between the retailer and customers. Community retailing aims to create a sense of belonging in the retail space by fostering customer engagement, retention and a supportive local economy.

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Shaping Tomorrow: Top 4 Retail Design Trends to Watch for in 2024

Show Best

For Showbest, a leading manufacturer of displays for retail stores, staying ahead of the curve is not just a goal—it’s a commitment. Let’s dive into the top four trends poised to redefine retail design in 2024: 1.

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AVON, Virgin and LOUNGE confirmed to speak at MoEngage’s #GROWTH Summit London 2023

Retail Focus

MoEngage , the leading insights-led customer engagement platform, has announced that AVON, Virgin Experience Days and LOUNGE will be among its keynote speakers at #GROWTH Summit London , the event that showcases the leading voices and sharpest minds in marketing and commerce.

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CCAD Launches First-of-its-Kind Graduate Program in Retail Design

Retail Design Institute

Columbus College of Art & Design (CCAD) plans to prepare leaders who can re-envision the retail industry’s future and solve some of its biggest challenges through a new graduate program. CCAD’s Master of Professional Studies (MPS) in Retail Design launches in January 2022 and is the first of its kind in the nation.