Inside Retail

AUGUST 20, 2022

As we know, today’s consumers are doing much of their shopping online. The number of touchpoints to reach them and the amount of data being generated, continues to skyrocket, which can sometimes make for a very disjointed customer engagement strategy. . billion on online retail , accounting for around 13.2

Customer Engagement 130

Customer Engagement Engagement Reimagine Strategy 130

Inside Retail

DECEMBER 11, 2023

Welcome to December and the chance for retailers to redeem themselves with customers. Historically, the highest retail sales and earnings were generated in December in the weeks leading to Christmas and the following Boxing Day sales.

Engagement 147

Engagement Promotion Shopping Consumer 147

Inside Retail

FEBRUARY 9, 2022

Despite most shops being closed, retail sales rose 11 per cent during lockdown, largely because people didn’t have much else to spend money on. Clothing retail went up 20 per cent, even though people had nowhere to go.

Engagement 130

Engagement Beauty and Health Social Media Flow 130

Retail Insider

JUNE 24, 2021

The seismic consumer shift from offline to online shopping presents an important moment for retailers to rethink traditional models and redefine the shopping experience in a truly customer-centric way. Our personalisation model is perfectly placed to meet and grow with the needs of customers in this new era of shopping.

Space 52

Space Shopping Engagement Consumer 52

Inside Retail

JUNE 30, 2021

The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. Here, we chat with CEO of retail, Dato’ Joyce Yap, about the future of malls and how sector have evolved in the past year.

Department Stores 246

Department Stores Shopping Layout Outdoor 246