Inside Retail

FEBRUARY 11, 2024

Customer experience LSKD has ‘audacious’ growth plans for the next few years and Shaughnessy is expected to play a key role in helping the brand create a unique in-store experience and ensuring the right products are stocked in each store.

Planning 264

Planning Strategy Expansion Shopping 264

Inside Retail

JANUARY 2, 2024

At times of seasonal events, consider including some relevant social media posts from previous years – for example, ahead of Mother’s Day, include some feedback from satisfied customers, to give families more confidence in choosing and buying gifts from you rather than a competitor.

Strategy 130

Strategy Marketing Social Media Engagement 130

Inside Retail

DECEMBER 11, 2023

This event is really shopping for the intrepid and for most, even with the reward of bargain gifts for the festive season, not a pleasant let alone fun experience. Cheap prices will not necessarily offset an unsatisfying shopping experience and poor customer engagement, let alone service.

Engagement 147

Engagement Promotion Shopping Consumer 147

Retail Focus

DECEMBER 12, 2023

Product displays are transformed with a festive twist, featuring Christmas-themed versions that not only promote offers but also connect products to the joyful and gift-giving spirit of the season.

Art 264

Art Display Light Curate 264

CRP

JANUARY 27, 2023

With the intention of feeling like a gift to oneself, customers truly feel the promise of quality, care, and attention to detail from the moment they open their package. The result is a truly high-quality unboxing experience that keeps customers engaged and excited for their next shipment. Image Courtesy: MM.LaFleur 3.

Gifts 52

Gifts Fashion Color Promotion 52

RetailMinded

JANUARY 29, 2021

However, negative reviews, in particular, can be a gift. They provide valuable information about customer expectations and where certain areas might be falling short – and it’s often after the buy button. Contributed by Nick Shaw , Chief Revenue Officer, Brightpearl. .

Social Media 92

Social Media Management Engagement Shopping 92

RetailMinded

JULY 29, 2023

To effectively captivate customers, businesses should consider integrating interactive features into their stores, such as virtual or augmented reality displays. These elements play a crucial role in sustaining customer engagement and interest. Indie retailers should track key metrics to get insights into their level of success.

Strategy 52

Strategy Consumer Social Media Customer Engagement 52

RetailMinded

JULY 29, 2023

To effectively captivate customers, businesses should consider integrating interactive features into their stores, such as virtual or augmented reality displays. These elements play a crucial role in sustaining customer engagement and interest. Indie retailers should track key metrics to get insights into their level of success.

Strategy 52

Strategy Consumer Social Media Customer Engagement 52

Inside Retail

MARCH 8, 2023

AS: To begin with, we did primarily see female customers. There are more males purchasing indoor plants now, either for themselves or as gifts. We have a great mix of customers and appreciate any of their sales no matter the size. And how can customers engage in this hobby if they have little green space available?

Gifts 130

Gifts Beauty and Health Space Planning 130

VMS

OCTOBER 18, 2021

It’s about the customer engagement and inspiring them through great presentations of fashion and product.” – Eleanor Smith, Bloomingdale’s, Montvale, N.J. Lesson learned: The customer is always right.” – Barb Beeghly, Reztark, Cincinnati, Ohio. Footwear department at Kmart.

Visual Merchandising 52

Visual Merchandising Merchandising Fashion Art 52

Inside Retail

OCTOBER 26, 2023

21 per cent of shoppers are drawn to gift cards and various gift choices. Catering to these changing customer expectations, while having an understanding of which services to prioritise will contribute to the growth and success of retailers over the coming years,” said Quinn.

Shopping 246

Shopping Engagement Consumer Gifts 246

Inside Retail

JANUARY 16, 2024

This time, we have selected five great opportunities during the first half of the year with insider tips on how brands can build communications and promotions around them to enhance customer engagement and drive conversions. If you are confident in your shipping timelines, offer them free two-day or overnight shipping.

Marketing 130

Marketing Promotion Engagement Flow 130

Inside Retail

NOVEMBER 29, 2023

With the value of mixing in-person and online loyalty initiatives already well recognised, gamification is the new tool to encourage engagement outside stores, inspiring customers, revealing new products and ultimately, increasing sales. What are the best practices in loyalty gamification? What’s next for gamification?

Strategy 130

Strategy Engagement Customer Engagement Consumer 130

Inside Retail

AUGUST 2, 2023

Features such as returning online purchases in-store, seamless gift card usage across channels, and improved understanding of customers through unified data are just some examples of this. The integration of AI also opens up exciting opportunities for social commerce, enabling real-time customer engagement and personalised experiences.

Marketing 130

Marketing Management Engagement Gifts 130

Retail Insider

DECEMBER 1, 2021

It’s not the out of the blue surprise and delight for the card because someone is getting a whole box of goods anyway,” says Rafferty, however, the company has done gifting campaigns, most notably with John Lewis who sent a small Christmas decoration and card to some of its most loyal customers.

Social Media 52

Social Media Artistic Engagement Marketing 52