Inside Retail

FEBRUARY 21, 2024

Consumers shopping in physical stores are seeking a more personalised and relevant engagement with retailers today, based on their needs and desires – they want more than conversations with sales associates merely trying to sell them something. Store associates are lucky if they can engage beyond ‘How can I help you?’

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Retail Focus

SEPTEMBER 28, 2022

Austria’s second-largest telecommunication brand, Magenta Telekom, has boosted digital engagement, growing app use and interactions by 150%, thanks to a solution from MoEngage, the leading insights-led customer engagement platform.

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Retail Focus

MAY 30, 2023

Examples of brand communities include Apple enthusiasts forming online forums, Harley-Davidson motorcycle owners participating in rallies, or Nike fans engaging on social media. Other brands, such as LuluLemon or Huda Beauty, have invested in the power of digital to grow a following and establish an engaged community.

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Retail Focus

OCTOBER 10, 2023

MoEngage , the leading insights-led customer engagement platform, has announced that AVON, Virgin Experience Days and LOUNGE will be among its keynote speakers at #GROWTH Summit London , the event that showcases the leading voices and sharpest minds in marketing and commerce.

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Inside Retail

FEBRUARY 27, 2024

However, by embracing personalisation and optimising the timing and content of communications, retailers can have a better chance than their rivals of converting visitors across any channel into repeat customers. For the modern retailer, the key to implementing these strategies is knowing your customers and understanding their needs. “We

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Retail Focus

NOVEMBER 7, 2023

In this article, I explore the world of hyperphysical luxury retail stores, their atmospheric design, the importance of physical touchpoints, and the strategic adoption by luxury brands. They are creating hyperphysical retail experiences that engage multiple senses, foster community, and appeal to Gen Z consumers.

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Show Best

OCTOBER 31, 2023

Introduction In our latest blog post, we shared the initial four key design factors to consider when opening a restaurant, retail, or cannabis storefront. Consideration of Ergonomics and Accessibility For restaurants and retail environments, the design should consider ergonomics to ensure ease of use for customers.

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Inside Retail

DECEMBER 10, 2023

“These emails are no longer just a nice-to-have – they need to become a key part of your customer service strategy.” Weave in promotions for related products and loyalty program benefits, converting every email into an opportunity for additional sales and engagement. Ready to explore the Klaviyo and Starshipit integration?

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Inside Retail

MARCH 14, 2024

On any given day, there could be 150 million calls in and out of Twilio happening around the world, with the company’s customers including global appliances brand Electrolux, US ride-hailing service Lyft, and motor vehicle maker Toyota. Speed is part of the user experience.

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Retail Focus

APRIL 18, 2024

This solution allows retailers and brands to take ownership of post-sale communications and deliver branded delivery updates as well as customer engagement and re-targeting opportunities at the moment shoppers are most likely to engage with branded communications, between checkout and delivery.

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Inside Retail

NOVEMBER 29, 2023

At the same time, gamification encourages engagement and amplifies marketing results. With the value of mixing in-person and online loyalty initiatives already well recognised, gamification is the new tool to encourage engagement outside stores, inspiring customers, revealing new products and ultimately, increasing sales.

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Retail Focus

JUNE 6, 2022

MoEngage , the insights-led customer engagement platform, today announced that it has raised USD $77M in Series E funding. Earlier our engagement approach was very traditional, but with digitalisation, we were able to explore new avenues and observed that even our customers are excited to be more digital.

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Inside Retail

JANUARY 5, 2023

Launched on 30 December , the offering gives Netflix members access to more that 90 NTC workouts, which are designed for viewers across all fitness levels and capabilities. It will enable Nike to extend the reach of its workout program while enhancing brand visibility, and provide Netflix with highly engaging content.

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Retail Focus

MARCH 7, 2023

Creative agency, Mynt , has designed a new retail concept for SPORT 2000, the international sports retail giant. The store features key zones where customers can receive the very best-in-class sporting tips and advice from SPORT 2000’s in-house experts. This creates an engaging environment for the sports-loving community.

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Inside Retail

NOVEMBER 14, 2022

He says it is essential retailers adopt an omnichannel approach, so that online and offline do not compete with each other but work in a hybrid approach complementing each other and driving customer engagement. Personalisation is a key to engagement. This does not require complex content and time-consuming upkeep.

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Retail Focus

AUGUST 4, 2022

Pre-pandemic, engagement with global environmental issues was mired in a false sense of security and widespread apathy. Brands were unsure how to authentically drive their environmental agenda, and customer engagement was hampered by sporadic profiling. appeared first on Retail Focus - Retail Design.

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Show Best

DECEMBER 1, 2023

As we step into the future of retail, the landscape is ever-evolving, driven by innovations in design, technology, and consumer preferences. Let’s dive into the top four trends poised to redefine retail design in 2024: 1. Sustainable practices won’t just be a trend; they’ll be a fundamental aspect of retail design.

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Retail Focus

JANUARY 20, 2023

The new Space NK Westfield London store design includes clear navigation, making it easy for customers to quickly identify or learn more about specific brands. Additionally, it features theater spaces for customer engagement. This is the first of its kind to be included in a Space NK store.

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Inside Retail

APRIL 19, 2024

After posting my creations on Facebook, I received a tremendous amount of interest, prompting me to design and sell shoes on the platform. As I listened to customer feedback, I made a strategic shift, pivoting the company towards apparel, and that’s when sales really took off! Having a solid brand story is very important.

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Inside Retail

DECEMBER 2, 2021

It wasn’t long ago that the fashion eyewear category was monopolised by a couple of major giants, offering designer sunglasses at high pricepoints. But the game has changed and brands like Quay are now keeping customers engaged with on-trend, affordable eyewear that can be easily mixed and matched with their wardrobe on a regular basis.

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Inside Retail

JANUARY 8, 2024

Driscoll cited data from Lionesque Group, a leading creator of pop-ups, which showed that nearly half of Gen Z shoppers who primarily shop online prefer to engage with brands through experiential pop-up activations when shopping in person. She believes that the key elements of a successful pop-up are authenticity and engagement.

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Inside Retail

FEBRUARY 8, 2024

Its current national distribution centre in Melbourne and upcoming regional distribution centre in Brisbane are key pillars of the plan – designed to stock stores efficiently and speedily fulfil online orders.

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Retail Design Solutions

DECEMBER 20, 2023

RDS uses a range of digital design tools and techniques to create compelling layouts to engage and entice customers, ultimately leading to increased sales. The Power of RDS as your Design Partner. Our clients work closely with our in-house design teams to create an engaging and personalised shopping environment.

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Retail Focus

JUNE 22, 2023

Original research of over 1,000 UK shoppers by ADvendio showed the impact of customer engagement via traditional advertising was diminishing, with UK shoppers saying they ignore over half (56%) of digital advertising they see, while 54% of search ads also go unnoticed by UK consumers.

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Show Best

AUGUST 7, 2023

Introduction In today’s competitive business landscape, visual appeal plays a critical role in attracting and engaging customers. For restaurants, retail environments, and cannabis dispensaries, well-designed displays can make a significant difference in influencing consumer behavior and ultimately boosting sales.

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Inside Retail

FEBRUARY 16, 2022

Today, customers expect highly tailored and targeted interactions when they engage with a brand. To deliver valuable and highly personalised customer communications and interactions, retailers need to capture all the signals that a customer displays through their engagement with the organisation.

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Show Best

JULY 28, 2023

With increasing competition, creating a captivating and memorable dispensary experience has become essential to attracting and retaining customers. At Showbest, we understand the significance of exceptional design in helping dispensaries stand out and become strong competitors in this dynamic industry.

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Retail Focus

DECEMBER 8, 2021

The report highlights the vital role customer loyalty programmes have played throughout the Covid-19 crisis, and how the pandemic-induced acceleration of eCommerce looks set to usher in a wave of brand loyalty innovation over the next three years. said Attila Kecsmar, CEO & Co-founder of Antavo. Predicted to be worth $15.5

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Retail Focus

NOVEMBER 8, 2023

Wanting to ensure it could stay at the forefront of customer innovation and deliver exceptional, brand-rich shopping experiences, Pinalli recently undertook an ambitious investment programme across its store estate.

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Retail Focus

DECEMBER 12, 2023

Retailers who incorporate interactive elements can encourage passersby to engage with the scene, which enhances the overall experience and makes it memorable. Creativity and Innovation in Design The canvas of Christmas windows is a place where creativity can be unleashed.

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Inside Retail

APRIL 23, 2023

NFTs, on the other hand, provide a unique and verifiable way to represent loyalty program rewards and incentives, making them more difficult to duplicate and enabling businesses to offer one-of-a-kind rewards to their customers.

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Retail Focus

NOVEMBER 22, 2023

The holiday season’s magical air of celebration and joy influences how people shop and engage with brands. Furthermore, I assess their impact on the visibility of a brand, customer engagement, and overall success. Senior retail consultant at Univers Retail | Published author | Visiting lecturer.

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Retail Focus

JUNE 16, 2023

Crafting brand narratives through popup stores can be an effective strategy to engage customers, create buzz, and build a unique brand experience. Creating interactive experiences: Engaging customers through interactive experiences that allow them to connect emotionally with the brand is essential.

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Inside Retail

DECEMBER 17, 2023

Klaviyo’s CDP is a unified database at its core, but on top of that, it’s designed to help you store your data, analyse it, and use it all as effectively as possible.” If there is one key feature of a customer data platform that might rank above the rest, it’s the ability to effectively personalise interactions with customers.

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Inside Retail

DECEMBER 11, 2023

Cheap prices will not necessarily offset an unsatisfying shopping experience and poor customer engagement, let alone service. It is surprising how staff in so many stores fail to engage with customers even when there is no-one else browsing or being served in the store. “Can

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Inside Retail

APRIL 29, 2021

After the success of this campaign, the two companies will continue to work on new methods of collecting consumer data and improving customer engagement using zero-party data. In these campaigns, Lacoste used Cheetah Experiences to actively collect zero-party data within an interactive brand experience. Campaign objectives.

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Retail Focus

APRIL 4, 2024

Upholding their brand’s legacy and exclusivity is necessary while also exploiting the potential of digital technologies to reach, engage, and retain their clientele. The customer’s sense of exclusivity is enhanced by this level of personalisation, and they feel valued.

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