Remove category consumer-protection
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When creativity gets reduced to a commodity: What is the real cost of dupes?

Inside Retail

Knockoffs, fakes, replicas and imitations have long held a place in retail but dupes and their growing acceptability on TikTok have taken consumer behaviour to new heights. No product category appears to be safe with the existence of retailers dedicated to systematically ripping and profiting off popular designs, products and formulas.

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How Tbh Skincare built a breakthrough brand that combats breakouts

Inside Retail

This category lacked innovation, but it lacked a lot of fun and human connection as well,” Wilde told Inside Retail. Tbh Skincare’s innovation in skincare is proven to be efficacious for acne-prone skin and has earned the brand a reputation amongst retailers and consumers.

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“Trust will remain paramount”: Ebay Australia MD David Ramadge

Inside Retail

Value will be a top priority for consumers throughout 2023 and buyers will be increasingly savvy about finding the best savings. We will see pockets of resilience in categories consumers are passionate about, such as car parts, luxury handbags, and sneakers, and we expect these to grow.

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Attracting, winning, and retaining a new breed of value-driven consumer

Inside Retail

As consumers manage cost of living pressures, it’s led to a pullback in spending across the retail landscape, particularly in non-discretionary categories. CommBank’s latest Consumer Insights Report shows that around one in four Australians have not enough, or just enough, to meet household expenses.

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Generative AI is supercharging retail, what does this mean for consumers?

Inside Retail

Today’s consumers are craving a truly unique shopping experience. We are only at the beginning, and as brands begin to scale their AI utilisation, its full spectrum of benefits for consumers and retailers alike will be uncovered. The post Generative AI is supercharging retail, what does this mean for consumers?

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How the rise of online scams and fakes is changing consumer behaviour

Inside Retail

Categories like health and personal care and computers and electronics have a strong emphasis on product quality and authenticity. Consumers believe that sellers, distributors, and e-commerce stores share responsibility for ensuring product authenticity, with a desire for more ways to verify authenticity and reliable customer service.

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Preparing for the future of online retail

Inside Retail

Now more than ever, it’s critical to understand the latest consumer expectations — and be ready to adapt. Direct-to-consumer selling. Around the world, direct-to-consumer (D2C) brands are becoming mainstream — and they’re causing a major shift in where, when and how shopping is done. Australians spent an unprecedented $50.46