Beauty and Health Customer Engagement Engagement Marketing 
Inside Retail
AUGUST 10, 2022
Adore Beauty Group CEO Tennealle O’Shannessy is to step down prompting a global search by the company’s board for a replacement. O’Shannessy joined Adore Beauty last year as the first non-founder CEO in the company’s history. Adore was launched 22 years ago as Australia’s first beauty-focused e-commerce website.
Inside Retail
FEBRUARY 15, 2022
Pureplay online retailer Adore Beauty has reported positive sales momentum in the first half of the financial year. million with the active customer base increasing 13 per cent to 876,000. Returning customers delivered 71 per cent of the revenue ordering at least three times per year. Group revenue is up 18 per cent to $113.1
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Inside Retail
JANUARY 12, 2023
Apparel, beauty, health and wellness were the biggest beneficiaries at that time. TikTok Shop is currently available in the UK and a number of Southeast Asian markets. Brand engagement beyond the transaction; FMCG brands should identify what products have higher engagement. Consumers are ahead of brands.
Retail Focus
MAY 30, 2023
Creating a brand community has always been an important marketing concept and a valuable brand asset. Many brands have been particularly attentive to strengthening their community relations during and after the global health crisis (COVID-19). In fact, brand community members actively engage with the brand.
Inside Retail
FEBRUARY 9, 2022
A retail business is far more than a store front, a website, and a social media post or marketing email – although often these elements are all the end customer perceives. Since the pandemic began, the focus has shifted from ‘customer experience’ to ‘human experience’. Enhanced experience design and staff engagement.
Inside Retail
FEBRUARY 10, 2022
Retailer Baby Bunting Group has reported strong revenue growth in the first half on the back of market-share gains. In a results presentation, Baby Bunting’s CEO and MD, Matt Spencer indicated the company has plans to enter the New Zealand market with 10 stores. The baby goods chain recorded sales of $239.1 Net profit after tax was $8.1
Inside Retail
AUGUST 17, 2021
However, it took a destructive global health crisis to shake the truths out of fashion for all to see. This provides the framework for choosing the tech that provides them with the capabilities, data and insights, helping them enhance their products and services to keep customers engaged and excited about what they are doing.”.
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