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Planning to sell online in the US? Here are some tactics to ensure success

Inside Retail

Data is key to understanding customers and tailoring your cross-border offering to optimise customer satisfaction and optimise return costs, she explains. Balance customer experience with recovering shipping costs: Daly advocates caution when calculating shipping fees so as not to impact the customer experience.

Planning 290
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How customer loyalty helped Myer bounce back

Inside Retail

By midday on Thursday, the business’ stock price had jumped 20 per cent, as shareholders welcomed the turnaround the business has made in the past four years since King took over and initiated the ‘Customer First’ business plan. Online grows. Of particular note to King was the growth in its online sales, which were up 47.5 per cent to $424.1

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Generative AI is supercharging retail, what does this mean for consumers?

Inside Retail

Category management – for example, range and assortment planning, pricing strategies – is a typical use case where AI can augment human decision-making. Retailers need to work between a delicate line of striking the right balance between personalisation and respecting individual privacy.

Consumer 266
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Expanded print profile library now includes profiles for HP, Mimaki, Roland, Fuji and Canon hardware

Contra

We are pleased to announce that we have expanded our print profile library to includes profiles for HP, Mimaki, Roland, Fuji and Canon hardware and we plan on continuing to expand the range so that users of modern wide-format inkjet printers can achieve optimal performance from the unique features found in our range of perforated window films.

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Can Japan’s Aeon become a global juggernaut?

Inside Retail

Never more so than now, when the industry emerges from two years of Covid restrictions that almost crippled it, and hungry competitors are proceeding with plans to bang up malls everywhere in the region. Although this ‘tailoring’ idea is something of a cliché in the mall business, Aeon is taking it seriously and not just talking about it.

Tailored 130
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How Toys ‘R’ Us aims to bring joy and wonder back to the brand

Inside Retail

Here, she discusses her philosophy for finding and managing good people, the global company’s sprawling plans for expansion, the importance of an exciting customer experience in toy stores, and more. IR : Can you discuss Toys ‘R’ Us’ store expansion plans across Australia, as well as international growth plans?

Gifts 246
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How To Create Commute-Worthy Destinations

All Work

Recognizing the importance of work-life balance, companies are adopting more flexible approaches to office attendance, allowing employees to better tailor their in-office hours to suit personal preferences and commitments. Previous workplace models revealed a flaw in how to deal with the struggle for work-life balance.

Balance 81