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Don’t inbox-watch: How Officeworks’ merchandise GM balances his attention

Inside Retail

After almost 30 years in the retail industry, Officeworks general manager of merchandising Jim Berndelis has gained plenty of experience and life lessons. From there, I’ve worn many hats in our support office and in various roles across the merchandise function: from demand planning to buying to buying manager. JB: I love the garden!

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Why New Balance is putting people at the heart of its new store concept

Inside Retail

New Balance recently revealed a new retail concept store at Paragon Shopping Centre in Singapore centred on experience and carrying a curated selection of footwear and apparel that caters to athletes and fashion enthusiasts. Brand values Hefer said that the New Balance brand has always been known for quality, fit and craftsmanship.

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Thankyou co-founder Daniel Flynn on balancing ‘work-life tension’

Inside Retail

In the early days, the process of landing those accounts and then properly managing them was a huge learning journey and often felt as though we had no idea what we were doing, but we’re proud of where we are today. DF: One of the most interesting parts of my role as managing director of Thankyou is that there are very few ‘typical days’.

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Retail’s returns challenge: How to balance customer demands and overheads

Inside Retail

Sophia Pope is the sales and customer success leader for Shipstation, a leading web-based order management and shipping software designed to help retailers efficiently process, fulfil and ship their e-commerce orders. The post Retail’s returns challenge: How to balance customer demands and overheads appeared first on Inside Retail.

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Managing organisational culture – beyond people skills

Inside Retail

The importance of a healthy culture in organisations initially focused on managing risk and workplace health and safety. These changes mean that the people skills of managers within organisations are more important than ever. Interestingly, this same model shows that the character of the manager affects trust.

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The Top 4 Challenges of Managing Large Projects

Retail Focus

Managing a project is like solving a complex puzzle; you need to keep an eye on each moving piece and ensure everything works as it should. Project managers should also manage various resources and ensure the product is of the required quality, within budget, and delivered before the deadline.

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How to have C-suite impact when you’re a middle manager

Inside Retail

Like them or loathe them, middle managers are both a corporation’s greatest opportunity and their biggest problem. These are not the middle managers of cartoon jokes — they’re the new, power middle — we call them B-suite leaders. So middle managers have it tough. They are struggling to survive.