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Retail’s returns challenge: How to balance customer demands and overheads

Inside Retail

Sophia Pope is the sales and customer success leader for Shipstation, a leading web-based order management and shipping software designed to help retailers efficiently process, fulfil and ship their e-commerce orders. That sustainability mindset provides an opportunity for retailers to engage with Gens Y and Z, she said.

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Thankyou co-founder Daniel Flynn on balancing ‘work-life tension’

Inside Retail

In the early days, the process of landing those accounts and then properly managing them was a huge learning journey and often felt as though we had no idea what we were doing, but we’re proud of where we are today. DF: One of the most interesting parts of my role as managing director of Thankyou is that there are very few ‘typical days’.

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Retail’s returns challenge: How to balance customer demands and overheads

Inside Retail

Sophia Pope is the sales and customer success leader for ShipStation, a leading web-based order management and shipping software designed to help retailers efficiently process, fulfil and ship their e-commerce orders. That sustainability mindset provides an opportunity for retailers to engage with Gens Y and Z, she said.

Balance 130
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Managing organisational culture – beyond people skills

Inside Retail

The importance of a healthy culture in organisations initially focused on managing risk and workplace health and safety. These changes mean that the people skills of managers within organisations are more important than ever. Interestingly, this same model shows that the character of the manager affects trust.

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How to have C-suite impact when you’re a middle manager

Inside Retail

Like them or loathe them, middle managers are both a corporation’s greatest opportunity and their biggest problem. These are not the middle managers of cartoon jokes — they’re the new, power middle — we call them B-suite leaders. So middle managers have it tough. And they have to operate that way to survive.

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Using AI workforce tools can boost margins, inspire staff, satisfy shoppers

Inside Retail

With real-time task management and peer-to-peer communication solutions, you can deliver the speed, power and ease your workforce needs to lift productivity and service. By leveraging advanced forecasting to increase front-line engagement, Zebra Workcloud can boost output and satisfy customers.

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How merging data analytics and retail management can drive business value

Inside Retail

By developing decisions based on sound, sustainable analytics-based information, multinational retail consultancy Scalene Group is positively impacting product ranging, category space allocation, store network development and even promotional pricing for retailers spanning three continents. Click through to Scalene’s website for further info.