Inside Retail

JUNE 1, 2023

She said that more than one-quarter of retail businesses polled in Shipstation’s latest research plan to increase delivery charges for customers this year, and 10 per cent plan to increase the cost of returns. That sustainability mindset provides an opportunity for retailers to engage with Gens Y and Z, she said.

Balance 234

Balance Promotion Strategy Consumer 234

Inside Retail

JUNE 1, 2023

She said that more than one-quarter of retail businesses polled in ShipStation’s latest research plan to increase delivery charges for customers this year, and 10 per cent plan to increase the cost of returns. That sustainability mindset provides an opportunity for retailers to engage with Gens Y and Z, she said.

Balance 130

Balance Promotion Strategy Consumer 130

Inside Retail

AUGUST 23, 2022

We’ve [been] building for the future by enhancing our digital customer engagement platforms, and introducing new retail formats, such as the Cellar by Dan Murphy’s, and Dan Murphy’s new neighbourhood stores,” said Endeavour Group chief executive Steve Donohue. “I Inside Dan Murphy’s The Cellar store at Lane Cove.

Planning 130

Planning Pattern Customer Engagement Balance 130

Inside Retail

JUNE 5, 2023

We aim to enhance our consumer-brand identification with consumers of the Southeast Asian region by engaging with customers directly and creating a tangible brand experience that will in turn strengthen customer loyalty,” he noted. He said there are plans to collaborate with local sports brands or athletes in the future too.

Expansion 130

Expansion Engagement Social Media Consumer 130

Inside Retail

AUGUST 1, 2023

Koo added that greater brand awareness, as well as more intent from customers to make purchases when entering the stores – is helping to drive growth. “By By expanding to interstate stores and strengthening our digital presence, we’ve enhanced our reach and amplified customer engagement,” she said.

Gifts 246

Gifts Customer Engagement Apparel Balance 246

Inside Retail

DECEMBER 18, 2023

At the big end of town, Woolies X, with its embedded Quantium research is driving the customer data revolution for team green, while Wesfarmers’ OneDigital promises to play catch up and unleash the power of Flybuys with a huge commitment in talent and marketing (what about that AFL Grand Final budget).

Social Media 147

Social Media Engagement Concept Layout 147

RetailMinded

MAY 15, 2024

By aligning IT strategies with business goals and improving operational efficiency, IT risk consultants empower retail businesses to minimize disruptions, enhance customer engagement, and drive innovation securely. The fallout can range from financial losses to significant damage to brand reputation and customer trust.

Strategy 52

Strategy Customer Engagement Management Engagement 52