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Retail’s returns challenge: How to balance customer demands and overheads

Inside Retail

Growing consumer expectations of free delivery and free returns are placing pressure on retailers who on one hand recognise customer demand, but on the other are trying to reduce their operating costs. That sustainability mindset provides an opportunity for retailers to engage with Gens Y and Z, she said.

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Retail’s returns challenge: How to balance customer demands and overheads

Inside Retail

Growing consumer expectations of free delivery and free returns are placing pressure on retailers who on one hand recognise customer demand, but on the other are trying to reduce their operating costs. That sustainability mindset provides an opportunity for retailers to engage with Gens Y and Z, she said.

Balance 130
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How merging data analytics and retail management can drive business value

Inside Retail

We help identify what products to keep and what to remove and how to evolve the range over time using combinations of commercial, transactional and customer data,” explains Moore. “A A lot of category managers tend to think about the range they have, but not the combination of range and store. Download our white paper.

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Business Growth through Digital Transformation: The Case of Premium and Luxury Brands

Retail Focus

Expert Manager at Univers Retail | Ephemeral Retailing Specialist | Published Author | Speaker In the dynamic and ever-evolving landscape of contemporary business, the concept of digital transformation has emerged as a pivotal force shaping industries and strategies at an unprecedented pace. Ghalia BOUSTANI.

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The Benefits Of IT Risk Consulting For Retail Businesses 

RetailMinded

Consultants provide regulatory compliance guidance, ensuring data management practices adhere to standards like GDPR, HIPAA, and PCI-DSS, reducing the risk of costly penalties. Develop long-term IT risk plans : They help you create a roadmap to continuously monitor and manage IT risks as your technology landscape evolves.

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Aussie supermarkets have a trust problem. Here’s how they can fix it

Inside Retail

Lockdowns and the pandemic changed all of that, and today there’s hardly a CEO, board or management team that hasn’t taken the full dive into data and digital as their path to future success. What should follow is a golden era of customer engagement. Human-to-human engagement, genuine and authentic, is the key to its success.

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Koko Black, Godiva Australia on driving sales in a cost of living crisis

Inside Retail

Georges also said that roughly half of the brand’s sales come from gifting, which has been resilient to customer cutbacks. “At Godiva Australia Haley Koo, national retail manager for the Australian division of Godiva, told Inside Retail that the brand is experiencing “remarkable growth” compared to the previous year.

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