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Retail’s returns challenge: How to balance customer demands and overheads

Inside Retail

Younger generation consumers are more accepting of the concept of return charges: 40 per cent of Gen Z said they would consider paying for online returns compared to 22 per cent of boomers. They should not just talk about the concept in the hope of gaining extra sales – they should do it because they want to do their bit for the environment.

Balance 234
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Retail’s returns challenge: How to balance customer demands and overheads

Inside Retail

Younger generation consumers are more accepting of the concept of return charges: 40 per cent of Gen Z said they would consider paying for online returns compared to 22 per cent of boomers. They should not just talk about the concept in the hope of gaining extra sales – they should do it because they want to do their bit for the environment.

Balance 130
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Business Growth through Digital Transformation: The Case of Premium and Luxury Brands

Retail Focus

Expert Manager at Univers Retail | Ephemeral Retailing Specialist | Published Author | Speaker In the dynamic and ever-evolving landscape of contemporary business, the concept of digital transformation has emerged as a pivotal force shaping industries and strategies at an unprecedented pace. Ghalia BOUSTANI.

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How Middle Eastern retailer Sun & Sand Sports aims to succeed in Singapore

Inside Retail

On the ground, there is high receptiveness to exciting brands and concepts like SSS. Carl Masterman, president of sports at GMG, believes this will appeal to Singapore’s discerning customers, and help SSS compete in a dynamic retail scene, where there are always new brands and offerings in the market.

Expansion 130
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Aussie supermarkets have a trust problem. Here’s how they can fix it

Inside Retail

At the big end of town, Woolies X, with its embedded Quantium research is driving the customer data revolution for team green, while Wesfarmers’ OneDigital promises to play catch up and unleash the power of Flybuys with a huge commitment in talent and marketing (what about that AFL Grand Final budget).

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The Art and Business of Christmas Windows in Retail

Retail Focus

As retailers incorporate local traditions and customs, they become essential in community engagement, adding a personal touch and fostering inclusivity and community spirit. The traditional concept of Christmas windows will be redefined by the integration of Augmented Reality (AR) and Virtual Reality (VR).

Art 264
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Japanese Retail Design – Top Stores in Tokyo

Greater Group

NEW BALANCE’S TOKYO FLAGSHIP STORE. Over the last couple of years, New Balance opened a handful of flagship stores across the world, of which the Tokyo store is the largest. Greater group has worked with New Balance on 8 of their boutiques globally including the Harajuku flagship, Ginza and Roppongi stores in Tokyo.