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Retail’s returns challenge: How to balance customer demands and overheads

Inside Retail

Younger generation consumers are more accepting of the concept of return charges: 40 per cent of Gen Z said they would consider paying for online returns compared to 22 per cent of boomers. That sustainability mindset provides an opportunity for retailers to engage with Gens Y and Z, she said.

Balance 234
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Retail’s returns challenge: How to balance customer demands and overheads

Inside Retail

Younger generation consumers are more accepting of the concept of return charges: 40 per cent of Gen Z said they would consider paying for online returns compared to 22 per cent of boomers. That sustainability mindset provides an opportunity for retailers to engage with Gens Y and Z, she said.

Balance 130
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Business Growth through Digital Transformation: The Case of Premium and Luxury Brands

Retail Focus

Expert Manager at Univers Retail | Ephemeral Retailing Specialist | Published Author | Speaker In the dynamic and ever-evolving landscape of contemporary business, the concept of digital transformation has emerged as a pivotal force shaping industries and strategies at an unprecedented pace. Ghalia BOUSTANI.

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How Middle Eastern retailer Sun & Sand Sports aims to succeed in Singapore

Inside Retail

On the ground, there is high receptiveness to exciting brands and concepts like SSS. We aim to enhance our consumer-brand identification with consumers of the Southeast Asian region by engaging with customers directly and creating a tangible brand experience that will in turn strengthen customer loyalty,” he noted.

Expansion 130
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Aussie supermarkets have a trust problem. Here’s how they can fix it

Inside Retail

At the big end of town, Woolies X, with its embedded Quantium research is driving the customer data revolution for team green, while Wesfarmers’ OneDigital promises to play catch up and unleash the power of Flybuys with a huge commitment in talent and marketing (what about that AFL Grand Final budget).

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The Art and Business of Christmas Windows in Retail

Retail Focus

Retailers who incorporate interactive elements can encourage passersby to engage with the scene, which enhances the overall experience and makes it memorable. Retailers are no longer using static displays; now they use cutting-edge technology like augmented reality and interactive elements to engage passersby.

Art 264
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Japanese Retail Design – Top Stores in Tokyo

Greater Group

After his recent trip to Tokyo, greater group’s Asia CEO Ryan Arrowsmith returned with dozens of photos from innovative and forward-thinking retailers who are going above and beyond to creative unique and engaging customer experiences. NEW BALANCE’S TOKYO FLAGSHIP STORE. THE WORLD’S BIGGEST STARBUCKS RESERVE ROASTERY.