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From smart mirrors to in-car shopping: the tech shaping retail’s future

Inside Retail

Rather, Perera believes that the right way for retailers to assess and prioritise these trends is to start with a customer-focused perspective. A key one, he said, is personalisation, as the demand for a tailored and customised shopping experience becomes higher over time.

Shopping 130
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The rise of livestream shopping

Inside Retail

From TV shopping channels to online shopping, videos have demonstrated that they are the best method to connect with customers at the convenience of their own home. Beyond higher attendance rates, the brand is also seeing benefits from a time, resource and cost perspective. Measuring livestream shopping success.

Shopping 204
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From shop floor to Reebok Pacific GM: Ashley Sampson’s career journey

Inside Retail

Here, we speak with Sampson about his journey from the shop floor to the head office, and how he is upskilling himself as a leader. AS: Podcasts can be great to help gain perspective on career direction; however, there’s so many out there it’s difficult to know where to start and this can be overwhelming.

Shopping 130
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“Running is on trend right now”: New Balance expands hybrid retail model

Inside Retail

The concept was initially launched in Guangzhou, China in December 2022, followed by Boston, Massachusetts, in February 2023, before rolling out in Singapore’s Paragon Shopping Centre, Sydney’s Westfield Bondi Junction and now Melbourne’s Chadstone shopping centre.

Balance 264
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When waste becomes art: Behind Casetify’s global activations

Inside Retail

Cases donated by consumers at Casetify shops are shredded into pellets and repurposed into new products across the brand’s lineup, so far diverting more than 84 tonnes of plastic from landfills. CEO and co-founder Wes Ng emphasises the tech accessory maker’s key ethos – a responsibility to prioritise sustainability.

Art 130
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Modibodi was a pioneer in period underwear. Can it reinvent itself for Gen Z?

Inside Retail

A totally different perspective’ The relaunch comes about 10 months after Cusack was hired to lead Modibodi in July 2023, following the sale of the business to Swedish hygiene giant Essity in 2022 and the subsequent departure of Chong, the founder.

Apparel 264
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Kate Spade CEO: “The power of TikTok for product discovery is incredible”

Inside Retail

We’ve had customers shopping while on vacation in another city, who continue to shop with that sales associate from afar after returning home. We pulse post-purchase surveys to our customers both online and in-store and conduct focus groups, shop-alongs, and customer intercepts to understand and stay close to our customers.