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How luxury brands leverage culture and digital platforms to drive engagement

Inside Retail

To cut through the noise, and compete with rising domestic players, luxury brands are increasingly leveraging digital platforms to engage with consumers in innovative ways. The other one was a three-way partnership between Fendi, Hiroshi Fujiwara and Pokémon, consisting of bags, t-shirts and luxury accessories and NFTs for Pokémon Go.

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City Chic’s sales slip; promotions dent margins

Inside Retail

Increased promotional activities during key Black Friday, Cyber Monday and the Christmas / Boxing Day sales periods impacted the group’s gross margin. Phil Ryan, CEO and MD of City Chic said the company was maintaining strong engagement with its core customer groups and is on track to deliver on strategic logistics initiatives. “We

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How Mimco MD Sarah Rovis is driving the accessories brand into the future

Inside Retail

The accessories brand’s managing director reveals the two women who have inspired her most and the biggest lessons she’s learned. This has board approval and engagement from every member of the Mimco team and our Country Road Group (CRG) partners. What is it about the industry that you find most compelling – what keeps you engaged?

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How social commerce platform Smthgood is reinventing eco-fashion in Asia

Inside Retail

Smthgood isn’t just another online shopping destination; it’s actually harnessing the power of gamification, engagement and loyalty to incentivise consumers to make more thoughtful purchases. Tan is making sure he does his bit in terms of promoting conscious fashion in the APAC region, too. “We

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First half of 2024: Five key marketing moments you won’t want to miss

Inside Retail

Throughout every year, there are many events and days where causes are recognised or celebrated that offer opportunities for brands to engage with their customers. Insider tip: Consider playing on the theme of April Fool’s Day by promoting a great deal with a theme like “this is no joke” or “not a prank”.

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How to build a bricks-and-mortar store that attracts and retains customers

Inside Retail

Using these techniques, retailers can create a positive and engaging shopping experience for their customers, build strong relationships, and drive sales growth over time. Customers who feel welcome as they enter the store are more likely to engage in conversation and subsequently make a purchase.

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Five ways you can use email and SMS to boost your BFCM sales

Inside Retail

BFCM is the time when retailers have the opportunity to implement multiple discount plans, countdown promotions and a focused, concentrated program of engagement with existing and new customers. This builds engagement and triggers browsing or shopping intent that, if managed well, will later convert into sales.

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