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How to turn reverse logistics into good CX

Inside Retail

In the realm of commerce, a gap exists in the market – along with a major opportunity – particularly FOR large-scale item returns, within the domain of consumer-to-business (C2B) reverse logistics. This underserved segment represents huge potential, offering substantial benefits from both a customer and business-to-business (B2B) perspective.

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“Running is on trend right now”: New Balance expands hybrid retail model

Inside Retail

Inside Retail spoke to Tim Page, New Balance’s Pacific retail manager, to discuss how the latest Chadstone concept store is creating the next generation of immersive and engaging shopping experiences. New Balance sits at the intersection of sports and cultural heritage and its new UCC concept stores aim to reflect that.

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How Japan’s love for denim is influencing Levi’s premium collections

Inside Retail

But this is not a replication of history, Inside Retail spoke to Nuholt Huisamen, managing director of Levi Strauss & Co for East Asia Pacific, about how nostalgia is fueling the future of the business. The dance between honouring the past and looking to the future is one that Huisamen and Levi’s team is extremely conscious of. “We

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‘Storm on the horizon’ for retailers amid economic pressures

Inside Retail

per cent – retailers might be expecting tough economic conditions, as consumers are expected to cut back. . Customers were spending more on clothing, footwear and personal accessories, department stores and cafes and restaurants in July 2022, compared to the 12 months prior, and consumer sentiment was also up, by 3.9

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The Western retail rush: how India’s middle class is drawing iconic brands

Inside Retail

The growing middle class Amisha Jain, senior vice president and managing director of South Asia, the Middle East and Africa at Levi Strauss & Co, told Inside Retail that the store “reflected the significance of India as a priority market” for the company. billion direct-to-consumer shipments by 2030.

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What’s behind the re-emergence of teen fashion brand Pavement?

Inside Retail

Here, Designworks divisional general manager Brooke Norton discusses why it has relaunched with Big W, how Pavement’s product line will look different compared to previous ranges, and what’s next for the brand. Inside Retail: Tell me about Pavement’s relaunch in collaboration with Big W.

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Breaking down Black Friday 2023: Retailers share how it went

Inside Retail

per cent increase in the number of consumers that purchased from brands powered by Shopify, with Australians ranking fourth globally in total spend. While Chadstone was not yet ready to provide data, its centre manager Daniel Boyle told Inside Retail that Black Friday has continued to increase in popularity and productivity over the years.

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