Remove 2019 Remove Customer Retention Remove Marketing Remove Shopping
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Why Innovative Loyalty Card Programs Can Significantly Improve Customer Retention & Engagement

Parcel Pending

Savvy retailers are updating their customer loyalty programs to increase customer satisfaction and ensure customer retention. The lure of loyalty cards remains the same since its inception: it’s more cost efficient to retain an existing customer than it is to acquire a new customer. Parcel Pending.

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Digital Transformation in Retail: The Need is Now

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Retail digital transformation is when retailers leverage technology, e-commerce, omnichannel marketing and Artificial Intelligence (AI) to drive operational efficiencies while offering a customer-centric approach to retail. In fact, 74% of retail site traffic in Q1 2023 and 63% of online orders are generated by smartphones.

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How to Improve the ROI of Your Customer Experience

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Customer experience is the new battleground for winning customer loyalty , generating additional revenue, retaining talent, and ensuring market share growth. In fact, it is unquestionable that there’s a positive return on customer experience investment. Customer Experience Must be Instituted Company-Wide.

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Solving the Problem of Last-Mile Delivery to the Customer

Parcel Pending

In-person shopping is not dead. Retail stores continue to play a big role in the customer experience, bringing in impulse purchases, acting as brand builders, and efficiently traversing “the last mile” to get purchases into the hands of consumers and improve their customer retention rate. 2019, December 20).

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Solving the Problem of Last-Mile Delivery to the Customer

Parcel Pending

In-person shopping is not dead. Retail stores continue to play a big role in the customer experience, bringing in impulse purchases, acting as brand builders, and efficiently traversing “the last mile” to get purchases into the hands of consumers and improve their customer retention rate. 2019, December 20).

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Yes, the Customer Experience Still Matters: Here’s Why

Parcel Pending

The COVID-19 pandemic has transformed many areas of our lives, including the way we shop. While we now have to wear masks and practice social distancing, there’s one thing that hasn’t changed: the need for retailers to consistently deliver a great customer experience. There are more marketing opportunities with lockers.

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Influencer-Inspired Packaging Trends 2023

CRP

Businesses – startups or big players – have inundated the online world with marketing static. This is why the demand for unique and innovative digital marketing strategies has increased. According to studies, influencer marketing platforms are expected to hit a market size of $370 million by 2027.

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