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Business Growth through Digital Transformation: The Case of Premium and Luxury Brands

Retail Focus

Expert Manager at Univers Retail | Ephemeral Retailing Specialist | Published Author | Speaker In the dynamic and ever-evolving landscape of contemporary business, the concept of digital transformation has emerged as a pivotal force shaping industries and strategies at an unprecedented pace. Ghalia BOUSTANI.

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Telstra fined $50m for unconscionable conduct toward Indigenous Australians

Inside Retail

Telstra has been hit with the second-biggest fine in Australian history, $50 million, for engaging in unconscionable conduct against more than 100 Indigenous customers across Australia between 2016 and 2018.

Consumer 187
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On the board: former Big W MD championing social impact with Good360 solution

Inside Retail

The journey from corporate to community impact is reflective of the evolving space of business ethics, driven by increasingly conscious consumers and generational demographics. DW: Big W at the time I took over as managing director in 2016 was struggling, and had been struggling for a number of years.

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How skydiving and ice baths help this CEO stay energised

Inside Retail

These rows highlight energy- and/or water-efficient washers, dryers, dishwashers, fridges, freezers, TVs and air conditioners, catering to the growing number of consumers shopping with sustainability in mind. He doesn’t follow any particular strategies or methods for managing his time, but he is not much of a morning person. “I

Strategy 147
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From carpentry to CX: Wesfarmers’ Ben Mackenzie’s career transition

Inside Retail

In 2016, Australian retailer Ben Mackenzie left a successful carpentry business to pursue a more innovative career in product design and tech. Being able to observe how Dave connected the dots on consumer behaviour, technology, marketplaces and corporate retail was the apprenticeship I needed in retail. Launching OnePass.

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14 Property Management Incentive Program Ideas to Retain Residents

Parcel Pending

As a property manager , you undoubtedly recognize that turning over a unit has a significant price tag – from cleaning to marketing to maintenance costs (especially in current market conditions ). To retain residents, here are 14 key property management incentive ideas to keep your residents in place. The Details of Incentives.

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Latest trends in industrial supply chain and logistics

Inside Retail

Consumer convenience On the consumer side, while convenience will always be important, there has been a distinct shift away from wanting ultra-fast deliveries, such as those within three-hour windows. What’s more important to consumers now is that companies deliver when they say they will, even if that’s a bit longer.

Consumer 130