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SurfStitch managing director stepping down this week

Inside Retail

Justin Hillberg, managing director of shared services of SurfStitch-owner Alquemie Group, is stepping down from his role leading the surf brand’s restructure at the end of this week. Hillberg joined SurfStitch as merchandise manager in 2014, before becoming general manager in 2015 and managing director in 2018.

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Is Woolworths leading industry change by not stocking Australia Day merch?

Inside Retail

Woolworths Group’s announcement earlier this month that it will no longer sell Australia Day-themed merchandise for the upcoming national holiday due to “a decline in demand” has been met with praise by supporters and calls for a boycott by critics.

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Retail appointments of the week

Inside Retail

Steele has worked with Krispy Kreme since 2006, rising through the ranks from crew member to store manager and area manager. Currently the general manager for travel retail worldwide, Boinay started as a marketing trainee for L’Oreal in 1992 and has served in his current role since 2014.

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EuroShop 2023 Preview

Retail Focus

EuroShop 2023 will also be focusing on key topics such as Connected Retail, Smart Store, Energy Management, Third Places, Customer Centricity, Experience and Lively City Centres. One of the key dimensions of EuroShop 2023 is Shop Fitting, Store Design & Visual Merchandising, which is the heart of EuroShop and its largest dimension.

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Retail appointments of the week

Inside Retail

Aussie retail giant Barbeques Galore has just beefed up its team, welcoming on board Steve Gardner as general manager, retail and Rosie Alford as general manager, product. Eco-friendly lifestyle online retailer Flora and Fauna has just hired Nadia Lotter as general manager. BBQ Galore fires up new team.

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Why so many global brands fail in Australia

Inside Retail

Even prime locations, local partners, name recognition and often a portfolio of new merchandise brands haven’t kept Australia from becoming a dead end for some major international retailers. In some cases, the failed Australian ventures were part of a flawed strategy to breathe growth into struggling home market operations.

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“We are expanding rapidly”: ShopBack Malaysia GM Eddy Han

Inside Retail

According to Eddy Han, general manager of ShopBack Malaysia, 2023 will be a year of growth for the brand. “We ShopBack PayLater specifically saw a 50 per cent gross merchandise value (GMV) growth in Q1. Since its inception in 2014, ShopBack has given out more than RM150 million in cashback and rewards to its users in Malaysia.